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"Staff was great. Very nice and pleasant. Cleanliness of room was good. Farmers restaurant on site nice. Did not like that the fire place does not ... " More

By a verified traveler on Fri 14 Aug 2020

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Hotel Description

Ski-in/ski-out hotel with indoor pool in Iron Mountain

Near the slopes

Within a 5-minute walk of this Iron Mountain hotel, you'll find Timberstone Golf Course and Pine Mountain. World War II Glider and Military Museum and Millie Mine Bat Viewing Site are also within 3 miles (5 km).

18-hole golf course

This smoke-free hotel features a golf course, ski-in/ski-out access, and a restaurant. Take advantage of ski storage on site, and enjoy downhill skiing and snowboarding. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

The 55 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, 2 bathrooms, and LED TVs with satellite channels.

Room, 2 Double Beds, Non Smoking (Lodge Room)

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$179* Per night/room May 29 - May 30

Room, Multiple Beds, Non Smoking (Three-Bedroom, Alpine Haus)

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Room, 1 King Bed, Non Smoking (Lodge Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom, Cedar Haus)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, Multiple Beds, Non Smoking (Lodge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Lodge Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pine Mountain Resort Trademark Collection by Wyndham ratings based on 6 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pine Mountain Resort Trademark Collection by Wyndham

Everyone (2) Couples (1) Family (4)
2 out of 5
Was excited to stay here. When I arrived (30 minutes after check-in) I was given a my room key and headed to my room. When I got to the door of my room - it was still being cleaned. Went back down to check-in and told by front desk person that I would have to wait until it was clean. 45 minutes later - I tried it again. Room was now clean. Getting settled - the towel rack in the bathroom came off the wall. Each time I put the rack back on - it fell off. Frustrating to say the least. The ax unit rattled every time it popped on. I had to put a pillow on it to dampen the noise - as it was really irritating. Then, went down to the bar and grill for dinner. The bartender paid more attention to the Budweiser he was drinking - than helping out customers. I waited nearly an hour for a pizza to bring back to my room. Unacceptable. To top it off, the person at the front desk was kind - but, I was not impressed with overall attitude toward job. She spent more time complaining about having to work more hours due to a shortage in staff. I was disappointed because this was the place to go - 20 years ago. I was anticipating a great experience - but, received anything but a great experience. It was $147 per night x 2 nights = and I will not be back!! Disappointing experience!! I understand that staff shortages are a reality and I feel for small businesses trying to make things work. However, this was nowhere near a $147 a night experience and this place is in disrepair.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Miranda and the Pine Mountain Team

Thank you for your feedback. I just want to add that you were offered a different room so you could check in to a room sooner and you declined that offer. I will share the feedback of your dining experience to management.

4 out of 5
Staff was great. Very nice and pleasant. Cleanliness of room was good. Farmers restaurant on site nice. Did not like that the fire place does not work. (No not broke. Just there for visual effects according to note above fireplace) The walls must not be insulated. Can hear everything the neighbors are saying. Overall happy with stay.

Posted by , from Janesville on Aug 14, 2020

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Comment from Hotel Management

Aug 28, 2020 by Miranda and the Pine Mountain Team

We are so happy that you enjoyed your stay with us.

1 out of 5
I would not recommend. Rude staff. We just spent two nights here. At check in the lady couldn’t figure out how to put our credit card on file, she even got the Manager who also couldn’t figure it out. The day of check out the front desk called our room at 8 am, was extremely rude saying we needed to come right away because they didn’t have a credit card on file. She claims she called us multiple times the day before, which we had NO messages. Within 20 min my husband went to the front desk. Meanwhile, there’s a knock at the door, it was the front desk lady demanding we give her our credit card. I told her my husband just left to go down. She began YELLING at me saying you always put a credit card on file at at hotel, by the way- it was YOUR STAFF THAT COULDN’T FIGURE IT OUT! She then told my husband the number she had on file was actually Expedia’s number and told him that I didn’t need to cuss her out (which I did not). She offered no apology. THIS WAS ALL OVER AN $18 charge from the bar. We were in the Mountain House. Tons of stairs to walk up. Rooms are extremely out dated. The pool was nice. I WOULD NOT SATY HERE EVER AGAIN.

Posted by , from Menomonee Falls, WI on Jul 6, 2020

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5 out of 5
View of Pine Mountain was breathtaking. Staff exceptionally accommodating,, both in hotel and restaurant. Power went out in the town so people literally flooded the restaurant nite before Thanksgiving. Somehow the folks in the restaurant pulled it off, The positive attitudes sold me on this community

Posted by on Nov 28, 2019

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1 out of 5
After swimming in the cold indoor pool, we came back to our two bedroom condo to find out we had ice cold showers. We called maintenance and were told that it would take 3 hours to fix. Since it was late, they’d be back the next day. We asked about moving to a different condo, but were told that they weren’t clean. The next morning we were given a room to shower in at the main lodge after trekking over there in our pajamas. We were also told they would give us a discount for the inconvenience. The water was fixed during the day while we were out, and the next morning at checkout, they told us there was nothing they could do about a discount since we used a 3rd party website. I explained without the 3rd party website, I wouldn’t have known about their hotel, and they offered me a breakfast. I had an appointment to get to and was already late dealing with this issue, and declined. I asked why they hadn’t offered that the day before when I would have been able to use it, but no response. They said they would work with the district manager and they would be in touch. That was over a week ago, and no response from them. For over $300 a night, you’d think hot water would be included. I’m not counting on the Wyndham name ever again.

Posted by on Aug 19, 2019

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2 out of 5

Posted by on Jun 9, 2019

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About the Pine Mountain Resort Trademark Collection by Wyndham

Location N3332 Pine Mountain Road, Iron Mountain, MI 49801

Renovations + Closures

The following facilities or services will be unavailable from April 25 2022 to May 5 2022 (dates subject to change):

  • Sauna
  • Spa tub
  • Swimming pool

Property Features

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and snowshoeing and return when the snow melts for a round of golf at the onsite golf course. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. Public spaces have free WiFi. This ski hotel also offers ski storage, a sauna, and a fitness center. Free self parking is available. This Iron Mountain hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • 3 buildings
  • 7534 sq ft of conference space
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pine Mountain Resort Trademark Collection by Wyndham offers 55 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • 2 bathrooms
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.

Farmer's Sport's Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Sitmark - Onsite bar. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding on site
  • Golf driving range on site
  • Snowshoeing on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Snow sports gear
  • Downhill skiing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 9.00 for children (approximately)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pine Mountain Resort Trademark Collection Wyndham
  • Pine Resort Trademark Collection Wyndham
  • Pine Mountain Trademark Collection Wyndham
  • Pine Trademark Collection Wyndham
  • Pine Mountain Resort Trademark Collection Wyndham
  • Pine Resort Trademark Collection Wyndham
  • Pine Mountain Trademark Collection Wyndham
  • Pine Mountain Resort Trademark Collection Wyndham
  • Pine Resort Trademark Collection Wyndham
  • Hotel Pine Mountain Resort Trademark Collection by Wyndham
  • Pine Mountain Trademark Collection Wyndham
  • Pine Trademark Collection Wyndham
  • Pine Mountain Resort Trademark Collection by Wyndham Hotel
  • Hotel Pine Mountain Resort Trademark Collection by Wyndham

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.