Skip to main content
Beginning of main content
 Juneau •1 Room
 Juneau • 1 Room
Book online or call 1-855-214-3079 Phone Number

Juneau Hotel

3-star property
1200 W 9th St, Juneau, AK 1-855-201-7819
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"Four family members stayed at the Juneau Hotel for two nights before embarking on a small ship cruise. I have already written of our experience with t ... " More

By a verified traveler on Mon 27 Jun 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3-star hotel in Downtown Juneau

Downtown Juneau stay

Within a 10-minute walk of this Downtown Juneau hotel, you'll find Gastineau Channel and Juneau Arts and Humanities Council. Alaska Governor's Mansion and Alaska State Museum are also within half a mile (1 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and onsite conference space. There's a gym on site, and a 24-hour front desk and a picnic area are also provided.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$199* Per night/room Apr 26 - Apr 27

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Juneau Hotel ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Juneau Hotel

Everyone (4) Couples (2) Family (2)
5 out of 5

Posted by on Jan 15, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 29, 2024 by Juneau Hotel Team

Thrilled to receive a 5 out of 5 rating! Thank you for choosing Juneau Hotel. We can't wait to serve you again!

5 out of 5
Friendly staff

Posted by on Jul 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 5, 2022 by Frontier Suites Hotel

Thank you, Kathe!

3 out of 5
Four family members stayed at the Juneau Hotel for two nights before embarking on a small ship cruise. I have already written of our experience with the shuttle service, or lack of it. We had already made reservations with Juneau Hotel for an overnight stay upon or return from the cruise. This time, the experience was generally better. The attendant at the desk when we arrived back on a Sunday early afternoon was very pleasant and helpful. She said she was new. Later, the same young man - teenager? was at the desk. He was uncommunicative when I left for a walk in the early afternoon and had his head down on the counter, sleeping, when I returned. Because we did not trust the Juneau Hotel shuttle service, we made a taxi reservation for our trip to the airport early the next morning. Overall, I would recommend this hotel with some cautions. The rooms on the bridge side are noisy. Try to get a room on the opposite side. The shuttle service should not be relied on. There are no restaurants close by, although there is an IGA foodstore within 5-7 minutes walking distance. You must cross a busy highway to get to it though and a 13 year old cyclist was hit by a car near a controlled intersection on the highway and critically injured while we were there.

Posted by on Jun 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 1, 2022 by Juneau Hotel

Dear Bill, We are happy that you changed your opinion about our hotel. We are so sorry that you can't trust our shuttle service. When we make a mistake, we try to rectify it during the guest's stay, to ensure that they leave us feeling happy and relaxed. We hope to see you again!

5 out of 5
The large room offered lovely views of the channel and mountains with convenient access to the downtown offices and conference facilities.

Posted by , from ANCHORAGE on Mar 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 28, 2022 by Juneau Hotel

Dear Hezekiah, Thank you so much for a great review!

5 out of 5
Spacious and clean, close to downtown. Kitchen is a wonderful perk however utensils and dishware were extremely lacking ...

Posted by on Oct 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 28, 2021 by Gus

Thank You, Ken!

5 out of 5
Staff is helpful and courteous. Great location within easy walking distance of many restaurants. Property is dated but clean and comfortable.

Posted by on Jul 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 15, 2021 by Gus

Thank you very much for your kind review.

5 out of 5

Posted by on Jul 12, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2021 by Gus

Thanks!

5 out of 5

Posted by on Sep 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 23, 2019 by JuneauHotel

Dear guest, Thank you for your high appreciation! We are happy to know that you have enjoyed your stay at the Juneau Hotel. We look forward to serving you again.

5 out of 5
Location is awesome, the boardwalk, the whale, close to down town, grocery town.

Posted by on Aug 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 23, 2019 by JuneauHotel

Dear guest, Thank you for your honest review! Juneau Hotel is indeed located within a short walking distance from the shopping malls, downtown Juneau and the Humpback Whale Statue. P.S. Visit our blog to read about everything you can do in Juneau! We make sure to stay up to date with all the events and touristic activities so we got it all wrapped up for you. We look forward to serving you again.

3 out of 5
Plus: Property is near the water and walking distance from downtown. Staff was friendly and helpful. Room was adequately equipped and beds were comfortable. Minus: Had to rely on fans since AC didn’t work. Near road so somewhat noisy.

Posted by on Jul 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 16, 2019 by Gustavo

Dear guest, Thank you very much for your feedback. We hope to see you again soon!

About the Juneau Hotel

Location 1200 W 9th St, Juneau, AK 99801

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 690 square feet (64 square meters) and includes conference space. A roundtrip airport shuttle during limited hours and a ferry terminal shuttle are free. A fitness center, a vending machine, and a picnic area are also featured at the business-friendly Juneau Hotel. Self parking is free. This 3-star Juneau hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • 4 buildings
  • 690 sq ft of conference space
  • 64 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Juneau Hotel offers 74 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the ferry terminal and airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Juneau Hotel offers transfers from the ferry terminal and airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Juneau Hotel Alaska
  • Juneau Hotel Hotel
  • Juneau Hotel Juneau
  • Juneau Hotel Hotel Juneau

You should know

  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Juneau Hotel.
url importing http://travel.travelocity.com/Juneau-Hotels-Juneau-Hotel.h1357078-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Juneau-Hotels-Juneau-Hotel.h1357078-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Juneau-Hotels-Juneau-Hotel.h1357078-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.