For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Kapaa hotel, you'll be steps from Coconut Marketplace and within a 10-minute walk of Lae Nani Beach. Also, Wailua Beach Park is within half a mile (1 km) and Waipouli Beach is within 2 miles (3 km).
Poolside dining
This hotel features a poolside bar, a bar/lounge, and an outdoor pool. WiFi in public areas is free. A picnic area, luggage storage, and laundry facilities are also on offer.
Free WiFi, patios
Featuring conveniences like refrigerators and microwaves, the 198 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Patios, coffee/tea makers, and free local calls are also available.
Aston Islander on the Beach ratings based on 33 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Aston Islander on the Beach
Everyone (22)Couples (4)Family (5)
5 out of 5
Close to beach, close to food. Outside drying rack rusty.
Posted by a verified traveler on Jan 31, 2020
Was this review helpful to you?
Comment from Hotel Management
Jan 31, 2020
by IOB RES
Aloha,
Thank you for taking the time to give us your feedback. We appreciate the great rating. We take all guests' feedback seriously and work hard to make improvements in our service based on our guest’s feedback. We appreciate your time, and the opportunity to serve you on your recent visit to our beautiful island of Kauai.
Mahalo!
5 out of 5
Beautiful location!!
The property and staff are fantastic
So glad we booked this deal
Posted by SCHarris on Dec 5, 2019
Was this review helpful to you?
Comment from Hotel Management
Dec 8, 2019
by IOB RES
Aloha,
Thank you for taking the time to give us such a great review. We are so glad that you enjoyed your stay with us. We hope to see you again the next time you visit our beautiful island.
Mahalo!
4 out of 5
Pros-The staff was amazing and so accommodating, very knowledgeable, and friendly always! The property itself is simply beautiful, with the beach only steps away, a little "village" of shops and restaurants right on property, a friendly and welcoming Tiki Bar next to the pool, and conveniently located right behind the Coconut Marketplace, where there are lots more shops, eateries, a Farmer's Market, and live Polynesian shows twice weekly. One could have a great time without ever leaving the immediate area for several days!
The sunrises every morning were spectacular! I was there for over 2 weeks and the beach was NEVER crowded, always quiet and very sparsely populated no matter what time of day it was!
Cons- The furnishings in the room were a bit dated and could use a little sprucing up. Internet is sometimes not reliable, but that, it appears, is an issue island wide. The biggest issue was the availability of parking. The parking lot at the Islander is simply too small to accomodate all the guest vehicles and several times I needed to park in "overflow" areas and walk back to my room. Also, there are no elevators or staff to help with luggage if needed. I was originally booked in a 3rd floor room (which would have provided a better view of the ocean) but had to switch at check-in when I was informed there were no elevators or help with bags.
I would definitely stay here again when traveling to Kauai!
Posted by Esme, from Derby, VT on Nov 19, 2019
Was this review helpful to you?
Comment from Hotel Management
Nov 25, 2019
by IOB RES
Aloha,
Thanks for sharing your experience with us on your recent stay at Aston Islander on the Beach as we are delighted to see your positive feedback regarding your overall experience! We take all guests' feedback seriously and work hard to make improvements in our service based on our guest’s feedback. We appreciate your time, and the opportunity to serve you on your recent visit to our beautiful island of Kauai.
Mahalo!
5 out of 5
Steps from ocean as advertised. Beautiful, clean and friendly
Posted by a verified traveler on Aug 28, 2019
Was this review helpful to you?
Comment from Hotel Management
Sep 1, 2019
by Anna Lopez
Thank you for choosing Aston Islander on the Beach for your accommodation, and for taking our guest satisfaction survey. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future.
Aloha!
5 out of 5
The grounds had lots of beautiful bushes and flowering plants. The rooms were clean and had a small refrigerator, microwave, dishes, etc that you could use. There was a small shopping center that is maybe 1/8 of a mile walk where you can buy food, coffee, clothing and souvenirs. The beach in front of the hotel is not a good swimming spot but a lovely place to watch the sunrise. My 74 year old mom and I enjoed the property.
Posted by a verified traveler on Aug 15, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 18, 2019
by Guest Service Manager
Aloha Anonymous!
We appreciate you taking the time to review our property and for the amazing rating of 5 out of 5! :)
We are thrilled to hear both yourself, and your mother enjoyed your time here, and all that our property has to offer. We hope to welcome you once again sometime in the near future.
Until then,
Mahalo Nui Loa-Rashell C.
4 out of 5
The location was great for visiting the entire island
Posted by a verified traveler on Aug 8, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 9, 2019
by Guest Service Manager
Aloha Anonymous,
Mahalo for the 4 out of 5 rating! Glad to see you also enjoyed our location. :)
We'd love to welcome you back to our property again in the future.
Mahalo Nui,
Rashell C.
4 out of 5
The property is NOT a hotel, but are managed privately owned condos. The one we rented was nice but did have some challenges.
Our over all stay was very nice and we loved the location,
Posted by a verified traveler on Aug 5, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 9, 2019
by Guest Service Manager
Aloha Anonymous,
We are actually a hotel, however each unit is individually owned and some are privately managed.
I'm guessing you may have rented from a private owner, and not a room in our rental program. Aqua-Aston takes pride in providing a great guest experience so although you may have experienced some challenges, we appreciate the positive feedback and are thrilled to see you enjoyed our location, and your overall stay! :)
We hope to welcome you to our property once again.
Mahalo,
Rashell C.
5 out of 5
The Aston Islander on the Beach was absolutely perfect for our family! The beach was only steps away and everybody on staff was so friendly and accommodating.
Posted by Vanessa, from Riverside on Jun 11, 2019
Was this review helpful to you?
Comment from Hotel Management
Jun 12, 2019
by Anna Lopez
Thank you so much for taking the time to do our survey. We are so glad that you enjoyed your stay with us at the Aston Islander on the Beach. We look forward to welcoming you back to our hotel in the future.
2 out of 5
Liked the closeness to the beach.
Amenities were awful for what we received in cost per day.
Did not receive the room I paid for and Air conditioning unit was questionable/caustic.
Posted by a verified traveler on May 13, 2019
Was this review helpful to you?
Comment from Hotel Management
May 19, 2019
by Guest Services Manager
Dear Anonymous,
We appreciate your feedback regarding your recent stay with us. I'm saddened to hear you did not feel the value of our amenities, and also we'd like to apologize for the issues you had encountered while staying with us. If you would like to further discuss your experience please give us a call at the property, and either myself or our general manager would love to hear more details about your experience. We take all our guests feedback seriously, and use information provided to continuously improve our guest experience.
Although it seems as if you wouldn't recommend, or want to return we do hope you give us another opportunity to make your stay a more positive one in the future. :)
Mahalo Nui Loa,
Rashell C.
4 out of 5
Posted by a verified traveler on Apr 21, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 30, 2019
by Lori M.
Aloha!
Thank you for staying with us. We appreciate your feedback. Please come back and visit us again soon!
Mahalo,
Aston Islander on the Beach offers its guests an outdoor pool, barbecue grills, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. The romantic Aston Islander on the Beach also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 3-star Kapaa hotel.
198 guestrooms or units
3 levels
8 buildings
Bar by the pool
Bar or lounge
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Concierge
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Onsite shopping
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Lihue, HI Airport (LIH) (10.5 km / 6.5 mi)
Room Amenities
Aston Islander on the Beach offers 198 air-conditioned accommodations with video-game consoles and safes. Rooms open to patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kapaa hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Bathrooms are partially open
Private patio
Flat-screen television
Cable channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Gaming console
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Connecting rooms available
Food & Drink
Pool-Side-Bar - This bar is located by the pool. Happy hour is offered.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Snorkeling nearby
Surfing/boogie boarding nearby
Hiking/biking trails nearby
Kayaking nearby
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travelers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours before departure.
The front desk at this property is open daily from 7:00 AM - 11:00 PM. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-003-927-2448-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is TA-003-927-2448-01. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property confirms they are implementing enhanced cleaning measures
State tax ID - TA-003-927-2448-01
gap period enforced between guest stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
Pool access
Beach access
Beach loungers
Beach towels
Airport shuttle
Shuttle service
Internet access
Newspaper
Phone calls
In-room safe
In-room safe and safe insurance
In-room coffee
Self parking
Lending library access
Housekeeping
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Aston Islander
Aston Islander On The Kapaa
Aston Islander on the Beach Hotel
Aston Islander Beach Hotel Kapaa
Aston Islander Beach Kapaa
Islander Beach
Aston Hotel Kapaa
Aston Islander On The Beach Hotel Kapaa
Aston Islander On The Beach Kauai/Kapaa
Islander Beach Kauai
Resortquest Islander Beach Kauai
Aston Islander on the Beach Kapaa
Aston Islander on the Beach Hotel Kapaa
You should know
Aston Islander on the Beach offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Kapaa-Hotels-Aston-Islander-on-the-Beach.h19109-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Kapaa-Hotels-Aston-Islander-on-the-Beach.h19109-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Aston Islander on the Beach is home to Pool-Side-Bar, which features pool views, a beachfront location, and happy hour.
Free parking is not available at this hotel.
Aston Islander on the Beach is 6.5 mi (13-min drive) away from the Lihue, HI Airport (LIH) airport, the closest popular airport to the property.
Aston Islander on the Beach features an outdoor pool.
This hotel is on the beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Aston Islander on the Beach does not offer free breakfast.
Check-in is from 3 PM - 11:00 PM.
Airport shuttle services are not available at Aston Islander on the Beach.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
