10/10 Excellent
Verified traveler
Feb 12, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and amazing staff!
We had a great experience at this hotel. It is right on the beach and next to a decent size shopping center with a grocery store, pharmacy, multiple restaurants and dessert places, and tourist shops. It has beautiful grounds and there is a path along the beach you can walk for almost a mile north, which is great. The staff are all really friendly and helpful. We had originally booked a room with a queen bed but they had run out of that type of room when we checked in so we got a room with 2 double beds. The front desk staff were incredibly nice and helpful in checking other options and one gave us a box of chocolates and nuts for three inconvenience, which was really nice. One staff member, Torrie, really went above and beyond. She looked at the availability for us two nights in a row when we came to the front desk to check. On the second night, she told us to come check first thing in the morning to see if anything had opened up, but then she spent time to keep looking after we left to and she found something that would open up the next day. When we checked in the morning, the new room was already reserved and would be ready for us that afternoon. We were so appreciative of Torrie's efforts, enjoyed staying there, and would definitely come back!
Verified traveler
Stayed 4 nights in Feb 2024