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"A few things were not kept up to par. It was ok, but not as good as other hotels I've been to. The breakfast was good. There is no elevator. " More

By a verified traveler on Mon 08 Apr 2024

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Hotel Description

Hotel near London Bridge in Lake Havasu City

Heart of Lake Havasu City

You'll find London Bridge and Havasu Regional Medical Center within 2 miles (3 km) of this hotel. Lake Havasu and Lake Havasu Marina are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Free perks include buffet breakfast, free self parking, and a casino shuttle. You'll appreciate the area shuttle, free parking, and 24-hour business center.

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Apr 28 - Apr 29

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Lower Floor room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Lake Havasu City ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Lake Havasu City

Everyone (12) Couples (2) Family (10)
4 out of 5
A few things were not kept up to par. It was ok, but not as good as other hotels I've been to. The breakfast was good. There is no elevator.

Posted by on Apr 8, 2024

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Comment from Hotel Management

Apr 10, 2024 by General Manager

Greetings from the Quality Inn & Suites Lake Havasu!We appreciate your feedback and thank you for complimenting our delicious breakfast. Also, our hotel is under new ownership, and renovations are upcoming. Thank you for your patience during this time, and we want to welcome you back again to see all of the improvements we have in store.-Quality Inn & Suites Team

2 out of 5

Posted by on Mar 25, 2024

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1 out of 5
This is a really bad hotel. There is no housekeeping. They make u ask for it ever day. And when you ask for it they give you an attitude and will simply NOT do it.

Posted by on Mar 16, 2024

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Comment from Hotel Management

Mar 18, 2024 by Michelle

I'm sorry to hear about your disappointing experience at the hotel with the housekeeping service. As most hotels these days we clean your room every third day of your stay. We apologize for the inconvenience and hope that you give us another opportunity to serve you better.

1 out of 5
There room was very dirty and the bathroom had poop on the toilet and hair all over the tub like not even cleaned. The sink didn’t drain properly. The door rattled all night. We were near a very busy intersection, so heard traffic all night.

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 14, 2024 by General Manager

Dear Tate,Though we are grateful you chose us to host your stay, we regret you didn't have the visit you expected and deserved. What you have described does not convey the high-quality standards we uphold ourselves to, and we are sincerely sorry about the inconveniences you encountered with our accommodations. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. Thank you for bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.-Quality Inn & Suites Team

4 out of 5
Room on river and road side very very noisey.

Posted by on Jan 2, 2024

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Comment from Hotel Management

Jan 9, 2024 by General Manager

Greetings from the Quality Inn & Suites Lake Havasu! We appreciate the high rating you gave us for your overall stay. However, we apologize for any inconvenience you may have experienced due to noise. Thank you for bringing this to our attention, and we will do our best to provide you with a quieter and more pleasant experience next time. -Quality Inn & Suites Team

4 out of 5

Posted by on Jul 10, 2023

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Comment from Hotel Management

Aug 21, 2023 by Front Desk

Dear Zachary,We are pleased that you seemed to like your stay overall. We always are welcome to any feedback that you may have, as we strive to make the stay as enjoyable and convenient as possible! We hope you liked Lake Havasu and hope to see you again for future stays!

1 out of 5
it was the worst place Ive ever stayed in, very dirty, sheets had stains, very noisy with the traffic, didnt sleep, We didnt feel safe there, wont stay there ever again, very low class.

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 9, 2023 by General Manager

Dear Paul,Thank you for taking the time to leave us constructive feedback. We are saddened to hear our accommodations did not meet your expectations. Our team will take note of your comments to improve our guest experience, and we hope we can provide you with an even better experience the next time you are in the area.-Quality Inn & Suites Team

5 out of 5

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 16, 2023 by Quality Inn & Suites Team

Thank you Robert!

4 out of 5
the room was clean (the only flaw was not enough toilet tissue) the parking lot could use some resurface it was very busy lots of trucks with boats took a lot of parking spaces to park those otherwise all was pretty good.

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 16, 2023 by Quality Inn & Suites Team

Maria, Thank you for sharing valuable feedback! We have shared your review with our staff & ownership. We look forward to seeing you again!

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

Jun 16, 2023 by Quality Inn & Suites Team

Thank you LInda!

About the Quality Inn & Suites Lake Havasu City

Location 271 Lake Havasu Ave S, Lake Havasu City, AZ 86403

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 3264 square feet (303 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Quality Inn & Suites Lake Havasu City. An area shuttle within 5 miles and an airport shuttle at scheduled times are available for a fee. Self parking is free. Smoking is allowed in designated areas at this Lake Havasu City hotel.

  • 177 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3264 sq ft of conference space
  • 303 sq m of conference space
  • Built in 1975
  • Buffet breakfast (free)
  • Cabanas on the beach (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free casino shuttle; airport shuttle, area shuttle within 5 miles, and shopping center shuttle available for a surcharge
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Lake Havasu City offers 177 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Lake Havasu City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Sunset Grill and Lounge - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65.00 per person (one-way)
  • Airport shuttle fee per child: USD 65.00 (one-way), (from 1 to 17 years old)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Lake Havasu City
  • Quality Lake Havasu City
  • Quality Inn Suites
  • Quality & Suites Havasu City
  • Quality Inn & Suites Lake Havasu City Hotel
  • Quality Inn & Suites Lake Havasu City Lake Havasu City
  • Quality Inn & Suites Lake Havasu City Hotel Lake Havasu City

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.