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"I loved that the manager greeted us in the restaurant and had conversations with everyone at their tables. I did not like finding my room not made an ... " More

By a verified traveler on Sun 09 Oct 2022

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Hotel Description

Hotel perfectly located for exploring Lake Havasu City

Heart of Lake Havasu City

You'll find Aquatic Center and Bridgewater Links Golf Course within a 15-minute walk of this Lake Havasu City hotel. Action Sports and Lake Havasu are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and airport shuttle. Free perks include buffet breakfast, free self parking, and a casino shuttle.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Feb 21 - Feb 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Lower Floor room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Lake Havasu City ratings based on 18 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Lake Havasu City

Everyone (8) Couples (1) Family (7)
3 out of 5
I loved that the manager greeted us in the restaurant and had conversations with everyone at their tables. I did not like finding my room not made and changing rooms to an upstairs room in section 4 so far away from the center of things.

Posted by on Oct 9, 2022

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1 out of 5
Not organized

Posted by on Jul 3, 2022

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Comment from Hotel Management

Jul 5, 2022 by General Manager

Dear Leonor, We appreciate your recent stay with us. Guest feedback is appreciated and welcome, and we encourage you to reach out and let us know what we could have done to improve your time with us. We look forward to hearing from you.

5 out of 5
Clean and centrally located. I would stay here again.

Posted by on May 18, 2022

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Comment from Hotel Management

Jun 13, 2022 by Ciara

Thanks for the awesome review, Brittanie! We work hard to meet expectations like yours.

3 out of 5
Shower water did not ever get warm. Shower head looked about 40 years old covered in lime or other. Can hear neighbors through walls. Breakfast not the best. On a positive note, Staff was friendly enough and one of the housekeepers helped me quickly when I asked for something.

Posted by on May 5, 2022

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Comment from Hotel Management

May 5, 2022 by Audrey Hoyt, GM

We apologize that we did not meet your expectations with everything during your stay at our hotel. We do our best to ensure that every guest enjoys their accommodations and our service.

3 out of 5
It was a bit run down for a quality inn. Stained linens, carpet & tub. Breakfast was served too early. I will not stay here again.

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 18, 2022 by Audrey Hoyt, GM

Thank you for choosing our hotel for your recent lodging needs and for taking the time to leave your feedback. Our guest satisfaction is very important to us. We hope to serve you again in the future.

4 out of 5
My only recommendation if to say there is to stay on the non water side. Water side,with a view VERY loud traffic all night. Breakfast had a large sellection and the kind only person working did a wonderful job keeping everthing filled as best she could. Too much for only one person. Comfortable room would stay again.

Posted by on Feb 2, 2022

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Comment from Hotel Management

Feb 2, 2022 by Audrey Hoyt, GM

Dear Barbara, Thank you for choosing our hotel for your recent lodging needs and for taking the time to leave your score and feedback on your stay at our hotel. We are happy to see that we met most of you expectations and hope to serve you again in the future.

5 out of 5
Decent price

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Audrey Hoyt, GM

Dear valued guest, Thank you for choosing our hotel for your recent lodging needs and for taking the time to leave your feedback. We are so glad to see that we met your expectations with your accommodations at our hotel and hope to serve you again in the future.

4 out of 5
Price was good and it was clean.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 3, 2021 by Audrey Hoyt, GM

Dear valued guest, We are glad that you enjoyed your accommodations at our hotel and appreciate that you took the time to let us know. We hope to serve you again in the future should visit our city in the future.

5 out of 5
Room was very nice and bed was very clean and comfortable.

Posted by on Jul 9, 2021

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1 out of 5
The carpets are super dirty, they do not vacuum correctly. Room was not smoking room, and it smelled like cigarettes. Not at all how the pictures looked.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Audrey Hoyt, GM

Dear valued guest, We strive hard to ensure that every guest has a comfortable stay while at our hotel. We are sorry that we did not meet your expectations with your accommodations.

About the Quality Inn & Suites Lake Havasu City

Location 271 Lake Havasu Ave S, Lake Havasu City, AZ 86403

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3264 square feet (303 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Quality Inn & Suites Lake Havasu City. An area shuttle within 5 miles and an airport shuttle at scheduled times are available for a fee. Self parking is free. Smoking is allowed in designated areas at this Lake Havasu City hotel.

  • 177 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3264 sq ft of conference space
  • 303 sq m of conference space
  • Built in 1975
  • Buffet breakfast (free)
  • Cabanas on the beach (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free casino shuttle; airport shuttle, area shuttle within 5 miles, and shopping center shuttle available for a surcharge
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Lake Havasu City offers 177 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. This Lake Havasu City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Sunset Grill and Lounge - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 21.56 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 2.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 65.00 per person (one-way)
  • Airport shuttle fee per child: USD 65.00 (one-way), (from 1 to 17 years old)
  • Pet fee: USD 21.56 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Lake Havasu City
  • Quality Lake Havasu City
  • Quality Inn Suites
  • Quality & Suites Havasu City
  • Quality Inn & Suites Lake Havasu City Hotel
  • Quality Inn & Suites Lake Havasu City Lake Havasu City
  • Quality Inn & Suites Lake Havasu City Hotel Lake Havasu City

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.