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"The housekeepers like to gossip about clients. " More

By a verified traveler on Wed 19 May 2021

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Hotel Description

Enjoy free breakfast at this Charlotte motel

In Charlotte

You'll be within 2 miles (3 km) of Maple Brook Golf Club and 9 miles (15 km) of The Country Mill with a stay here. Bonnie View Golf Course and Summit Sports and Ice Complex are within 16 miles (25 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$84* Per night/room Aug 21 - Aug 22

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Americas Best Value Inn Charlotte, MI ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Americas Best Value Inn Charlotte, MI

Everyone (6) Couples (2) Family (1)
1 out of 5
I booked 2 a two night stay for my 90-year-old father. Then my father only wanted to stay 1 night so I called and changed the Reversation. The hotel sent me a conformation email and I printed it off for my dad. When he gets to the hotel, they told him that he has to pay for 2 nights. My dad was really upset and told the front clerk that he was only staying and paying for 1 night. They clerk was rude to my dad and kept insisting that my dad pays for 2 nights. Finally, after arguing with my dad for some time, he said OK and drop the one night. My dad was very upset.

Posted by , from BRYAN on Jun 27, 2022

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Comment from Hotel Management

Jun 27, 2022 by Jackie Manager

Dear Anna, the reservation that you made was a 2 night stay min. The hotel clerk went against hotel porcedures in allowing your father to cancel the second night. For future knowlege please contact the booking company you use to change anything in regaurds to your reservations. You got a special rate for the 2 day stay vs paying what you should of paid for one night.

4 out of 5
The housekeepers like to gossip about clients.

Posted by on May 19, 2021

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Comment from Hotel Management

May 20, 2021 by Jackie N.

Thank you so much for taking the time out of your busy day to share your experience! Have a wonderful Day and safe travels!

5 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 20, 2021 by Jackie N.

Thank you so much for taking the time out of your busy day to share your experience! Have a wonderful Day and safe travels!

2 out of 5
I booked for the price, and friend recommendation. Was not happy with the yelling and arguing of what appeared to be residents of the hotel- since she drove the local school bus. And the grill and chairs sitting outside. Also a locale for prostitues in the area- saw them leaving the hotel- walking across the street and across the church parking lot. Will not stay here again!

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 26, 2019 by Guest Relations

We are grateful that your friend recommended us and you found our rates affordable. However, we regret to hear that we failed to deliver the experience you were hoping for. Know that your comments about the grill and chairs were noted and the right department will determine the next best step for it. Furthermore, the safety and comfort of all guests is our primary goal, and we were distressed to read your review. We encourage all our guests to any report suspicious activity while at the property so we can help resolve the issue. Our team continuously strive to improve upon our accommodations and services, and we hope you allow us to showcase the improvements next time.

5 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Oct 7, 2019 by Jackie N

Thank you so much for taking the time out of your busy day to share your experience! Have a wonderful day and safe travels!

3 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Jackie N

Thank you so much for taking the time out of your busy day to share your experience! Have a wonderful day and safe travels!

4 out of 5
Clean rooms. Reasonably priced. Friendly front desk.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Apr 9, 2019 by Jacqueline N.

Thank you so much for taking the time out of your busy day to share your experience! We strive to provide excellent customer service! Your words of praise allow us to know we are doing a great job.

4 out of 5

Two Nights of Comfort

Pros: Convenience, price, and in room amenities.
Cons: Power for the computers at the desk area.
Location: There is an aquarium in Charlotte with tickets about 22 bucks a pop. Lansing is only 20 minutes away which is close to the Capitol area.
I arrived around 8PM and checked in with the friendly second shift fellow named Dave. He was polite, engaging, and a bit of humor. He was also quick and efficient. The room was clean, tidy, smelled good, and had amenities like a mini-fridge, a microwave, luggage stand, coffee maker, and a recliner. The bathroom had all plumbing working which I've experienced in other places as not true. Woot! Hot, hot, hot shower although the shower head was a bit slow going, it did the trick. I returned to the hotel at 5 AM. They not only honored my request to not be disturbed but they were warm and inviting when I bleary eyed made my way to the lobby for coffee.They didn't have an extra plug-in for my computer, but they did have free wifi, goodbye clock, hello power. Overall, I'd stay in this hotel as often as I wanted. It's close to home, but far enough away to feel like a mini-vacay. Well worth the money you'd pay to stay in this hotel just a short jot from Lansing.

Posted by , from Grand Rapids, MI on Apr 16, 2016

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1 out of 5

Run down

Not very clean and run down inside and out.  Expected better from online pictures.

Posted by , from Grand Rapids, MI on Aug 7, 2013

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About the Americas Best Value Inn Charlotte, MI

Location 828 East Shepherd Street, Charlotte, MI 48813

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Americas Best Value Inn Charlotte, MI also features a vending machine, a television in a common area, and RV/bus/truck parking. Free self parking is available. Smoking is allowed in designated areas at this Charlotte motel.

  • 49 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Americas Best Value Inn Charlotte, MI offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.