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"The staff were extremely friendly. Great location. " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

Enjoy the indoor pool at this Lexington hotel

In shopping district

You'll be within half a mile (1 km) of Appalachian Regional Healthcare and 2 miles (3 km) of Hamburg Place with a stay here. Rupp Arena and University of Kentucky are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free WiFi, comfy beds

The 56 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and free local calls.

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Aug 12 - Aug 13

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

GuestHouse Lexington ratings based on 33 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GuestHouse Lexington

Everyone (20) Couples (1) Family (16)
1 out of 5
We choice this hotel becouse we have been there 2 times before and loved it. this time we had a sink that was pluged took the drain thing out and it looked like it hasnt been cleaned ever the toliet paper was all most gone so had to ask for more they switched our rooms and that one drain plug was gross found hair on bed

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 15, 2020 by Viren P GM

I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

5 out of 5
The staff were extremely friendly. Great location.

Posted by , from Roanoke, Va. on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Viren P GM

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

4 out of 5

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Viren P GM

Thank you for taking the time to leave us a rating. We look forward to serving you on your next visit.

5 out of 5
coke machine in lobby mostly out of drinks in the evening.

Posted by on Dec 14, 2019

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Comment from Hotel Management

Dec 14, 2019 by Viren P GM

Thank for taking the time to leave us a 5 out of 5 ratings. We apologize for the inconvenience in the soda machine is out, we have reached out to the vendor for this.

5 out of 5
Great location easy to get around. Staff was very pleasant and accommodating. They had a good free breakfast included also. Overall a great place to stay.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 22, 2019 by Viren P GM

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

3 out of 5
There was a large hole in the wall around the shower head and an undesirable odor in the room upon arrival. Visually the room was otherwise neat and clean.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Viren P GM

We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2 out of 5
Our restroom smelled like some one had Ben smoking in it the door was closed when we opened it smelled terrible the clerk got us a different room the refrigerator was not working in that room Thanks Curtis

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 7, 2019 by Viren P GM

I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

4 out of 5
Nothing unique. Comfortable. Affordable. Staff was nice.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 28, 2019 by Viren P GM

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

1 out of 5
Add doe does not specify handicap rooms taken I had to slowly climb 100 steps as a handicap pperson never booking here again.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Viren P GM

Thank yours for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

3 out of 5
accessing the second restroom and sharing it with the pool people was not accommodating. Breakfast area was too small and prepared food not the best.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 26, 2019 by v.p

Thank you for taking the time to leave a review of your stay with us. I apologize for the issues you experienced and hope you allow us the opportunity to better serve you in the future!

Property Features

GuestHouse Lexington offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly GuestHouse Lexington. Self parking is free. Smoking is allowed in designated areas at this Lexington hotel.

  • 1 building
  • 56 guestrooms or units
  • 2 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Blue Grass Airport (LEX) (17.1 km / 10.6 mi)
  • Parking: Free self parking

Room Amenities

GuestHouse Lexington offers 56 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments

Prepaid credit cards are not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments. Prepaid credit cards are not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GuestHouse Lexington Hotel
  • Ramada Limited Hotel Lexington
  • Ramada Limited Lexington
  • GuestHouse Inn Lexington Hotel
  • GuestHouse Lexington Lexington
  • GuestHouse Lexington Hotel Lexington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.