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"We arrived early because airplane arrived in the morning. The person in the desk did not help us to get early into our room, even though we were very ... " More

By a verified traveler on Sat 15 Oct 2022

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Hotel Description

5-star luxury hotel near Amoreiras Shopping Center, connected to a shopping center

Lisbon City Center stay

With a stay at this Lisbon City Center hotel, you'll be within half a mile (1 km) of Amoreiras Shopping Center and 2 miles (3 km) of Gulbenkian Museum. Rossio Square and Commerce Square are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 20 conference rooms, free WiFi in public areas, and airport shuttle. Make the most of the gym and sauna, and relax with drinks at one of the 2 bars/lounges.

Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Dec 9 - Dec 10

Romantic Night Package

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double or Twin Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dom Pedro Lisboa ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Dom Pedro Lisboa

Everyone (2) Couples (2)
4 out of 5
We arrived early because airplane arrived in the morning. The person in the desk did not help us to get early into our room, even though we were very tired and needed a shower. We have to approached in order to get into the room. Also, they did not explain anything to us, just told us the room number and give us the keys. The first thing the guy in the desk asked when we arrived to check in was the credit card number. We traveled from the US overnight.

Posted by , from Allentown on Oct 15, 2022

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Comment from Hotel Management

Oct 17, 2022 by CM

Dear Mr. Olger Ricardo,Thank you for sharing your experience with us, we hope you enjoyed your stay and our beautiful city.Due to the high ocupancy of the hotel, unfortunately we were not able to offer you an early check-in, in these cases we suggest to book 1 night prior to arrival to guarantee your room upon arrival.Requesting passports and credit card upon check-in is part of the hotel policy.We hope to welcome you back next time you visit Lisbon.Best regards,Carina Mateus - Guest Experience Manager

2 out of 5
The room was extremely hot. The air conditioner did not have a thermostat that could regulate the temperature of the room. The curtains had holes in them, the floors were stained and had missing patches. The hotel tries to lean on its old-world charm, but just feels outdated and tacky and in need of serious updating.

Posted by on Mar 28, 2022

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5 out of 5

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 28, 2019 by DPL Management

Dear Guest, Thank you very much for choosing Dom Pedro Lisboa and for your kind evaluatin. We are very happy for having your feedback and we hope you had a very pleasant stay. We look forward to welcoming you back. Kindest regards Emanuel Freitas General Manager

3 out of 5
Air conditioning did not work, changed rooms and no better. Tiles missing in the ceiling of the bathroom over toilet area. Staff at spa not very customer friendly.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by DPP Management

Dear Guest, Thank you very much for your preference and review. We took note of your remarks and we are sorry for not having been able to reach your expectation. We will take due care, in order to verify these situations and to work on improvement. We hope you enjoyed your stay and we look forward to welcoming you back. Kindest regards Emanuel Freitas General Manager

5 out of 5

Elegant Hotel

Pros: Comfortable
Location: Great mall across the street. Other areas of city accessible and reasonable with Uber
We just stayed for one night before leaving for airport. Room was very comfortable. Arrived at airport in 25 minues, during orning rush hour.

Posted by , from Arizona on Apr 11, 2018

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Comment from Hotel Management

Apr 17, 2018 by DPP Management

Dear Madam, Thank you very much for your preference and kind review. We are very happy for knowing you appreciated being with us and we hope to have the opportunity to welcome you back. Kindest regards Paulo Mesquita General Manager

Property Features

Dom Pedro Lisboa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There are 20 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Dom Pedro Lisboa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1998
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Campolide Station (2.8 km / 1.7 mi)
  • Metro station: Rua Conselheiro Fernando Sousa Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Dom Pedro Lisboa offers 263 accommodations with minibars and espresso makers. 107-cm LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Il Gattopardo - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Il Gattopardo - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Dom Pedro Lisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property registry number - 1552
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 19.50 for adults and EUR 9.75 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 17.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dom Palace
  • Dom Pedro Hotel
  • Dom Pedro Palace
  • Dom Pedro Palace Hotel
  • Dom Pedro Palace Lisbon
  • Hotel Dom Pedro Palace
  • Hotel Dom Pedro Palace Lisbon
  • Hotel Pedro Palace
  • Pedro Palace
  • Pedro Palace Hotel
  • Dom Pedro Palace Hotel Lisbon
  • Dom Pedro Lisboa Hotel Lisbon
  • Dom Pedro Lisboa Hotel
  • Dom Pedro Lisboa Lisbon
  • Dom Pedro Palace Hotel Lisbon
  • Dom Pedro Lisboa Hotel
  • Dom Pedro Lisboa Lisbon
  • Dom Pedro Lisboa Hotel Lisbon

You should know

  • Pool access available from 9:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.