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5.0 out of 5

"Everything about this property was outstanding. The best stay that we have ever had. " More

By a verified traveler on Wed 05 Jun 2019

Hotel Description

5-star luxury aparthotel near Tower of London

On river

Within a 10-minute walk of this London City Centre aparthotel, you'll find Financial District and Tower of London. Tower Bridge and London Bridge are also within half a mile (1 km).

24-hour fitness

A 24-hour fitness center is featured at this aparthotel, along with free WiFi in public areas and express check-in. Express check-out, dry cleaning, and luggage storage are also on offer.

Free WiFi, kitchens

The 97 soundproofed apartments offer free WiFi and iPod docks. Other amenities include kitchens, washers/dryers, and flat-screen TVs with satellite channels.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
$271* Per night/room Apr 24 - Apr 25

Luxury Apartment, 1 Bedroom, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Cheval Three Quays ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cheval Three Quays

Everyone (3) Family (2)
5 out of 5
Everything about this property was outstanding. The best stay that we have ever had.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 8, 2019 by Kate Fletcher

Dear Guest, Thank you for the nice comments about Cheval Three Quays. I am delighted to read that your stay was the best ever! I look forward to welcoming you back in the future. Kind regards, Kate Fletcher General Manager

5 out of 5

Best week in London

Pros: The staff was very warm and helpful. The apartment was very modern and comfortable. The beds and showers are the best ever. The kitchen is great.
Cons: Not a thing that I can think of!
Location: This location was perfect for sight seeing, Tower of London, Tower Bridge, and the tube station are right there. Also great for pretty walks.
I can't say enough good things about The Cheval Three Quays. From the moment we arrived it was perfect! They welcomed my son and wished him a happy birthday by name as we walked through the door and even had a little birthday surprise waiting for him in our apartment. The staff was warm and helpful throughout our stay. The apartments are well laid out with thoughtful details to make it easy to settle right in. After a ten hour flight they helped us find the closest grocery, and we were able to have a home cooked meal our first night. The beds are the most comfortable ever. My son asked if we could take the mattress home on the plane with us! As for the bathroom, well, if you have a young child you know getting them to bath is a struggle. The rain shower is now my best friend and we will be putting one in when we renovate our bathroom this year. When we were out and about during the day he would voluntarily say "I'm going to take a shower before bed tonight. Ok?" The maid service was very discreet and thorough. They came daily after we left for the day and each night when we arrived, my son's stuffed animals would be arranged in some new way on his pillow. He loved it. Really and truly, if you are traveling to London with your family, I can not say enough good things about this location. I almost forgot about the amazing location! Right above the Tower of London, overlooking the Thames, with views of The Tower Bridge! Perfection! Tower Hill tube station is right there.

Posted by , from Los Angeles on Jul 1, 2017

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Comment from Hotel Management

Jul 19, 2017 by Ina Klaus

Dear Guest, We do not have words to thank you enough for such an outstanding review. We appreciated very much your superb description of your stay, covering aspects from location, to apartment features and comfort, or the little touches from our fantastic Housekeeping team. We would love to see you back on your next trip to London. Kind regards,

5 out of 5

Wonderful stay

Pros: Location. Rooms were great - plenty of comfort and space for family of 4. Staff was very attentive.
Cons: The cleaning staff was haphazard. On any given day, 1 or 2 things weren't done - a bathroom not cleaned, trash bag not replaced in the kitchen. Minor.
Location: London tower. London tower bridge. Ferry to Tate Museum. Thames. St. Katherine's dock area. High tea at the Four Seasons - 5min walk.
Great hotel. Great location. Being so near the Tower of London and the Thames is wonderful and made visiting other sites very accessible whether taking the tube or the ferry. Weather was amazing the entire stay.

Posted by , from Los Angeles on Apr 10, 2017

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5 out of 5

Outstanding

Wonderful staff, excellent location, very close to tube. Incredible views of tower bridge. Staff was very knowledgable and helpful. Apartment was spacious and had every every amenity. Perfect for families.

Posted by , from USA on Dec 26, 2016

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5 out of 5

Stunning Views and Amazing Apartments

From the moment we arrived, everything about Cheval Three Quays was superb. The staff is extremely helpful and friendly (especially the gentleman who showed us to our apartment, who's name, unfortunately, I do not recall), the rooms clean and modern, and the views absolutely amazing. The location is also fantastic - not far from the Tower Hill tube stop, and literally across the street from the Tower of London. I wouldn't hesitate to recommend Cheval Three Quays to anyone planning a visit to London.

Posted by , from Pacific Northwest on Oct 10, 2016

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Property Features

As a guest of Cheval Three Quays, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The luxury Cheval Three Quays also features concierge services, dry cleaning/laundry services, and express check-in. This 5-star London aparthotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 9 levels
  • Built in 2014
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (30.5 km / 18.9 mi)
  • Train station: London Bridge Station (1.2 km / 0.7 mi)
  • Metro station: Tower Hill Station (0.4 km / 0.2 mi)

Room Amenities

Cheval Three Quays offers 97 air-conditioned accommodations with iPod docking stations and washers/dryers. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must present the credit card used to make the reservation at check-in. If this card is not presented prior to entry into the apartment, another valid credit card will be requested and charged for the entire stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 18 per day
  • Pet fee: GBP 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cheval Quays
  • Cheval Three
  • Cheval Three Quays
  • Cheval Three Quays Apartment
  • Cheval Three Quays Apartment London
  • Cheval Three Quays London
  • Three Quays
  • Three Quays Cheval
  • Cheval Three Quays London, England
  • Cheval Three Quays London
  • Cheval Three Quays Aparthotel
  • Cheval Three Quays Aparthotel London
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.