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4.5 out of 5

"You would think paying that much money, there would be multiple USB ports. You would think the mattress pad would be covered, the sheets did not fully ... " More

By a verified traveler on Tue 12 Jul 2022

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Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$173* Per night/room Dec 21 - Dec 22

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sofitel London Heathrow ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (4) Couples (4) Family (3)
5 out of 5
!

Posted by on Oct 2, 2022

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4 out of 5
You would think paying that much money, there would be multiple USB ports. You would think the mattress pad would be covered, the sheets did not fully cover. You would think despite having an event, that you would not hear the base sound playing all night. You would think there would be an outlet by the bed for you phone/alarm clock.

Posted by on Jul 12, 2022

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Comment from Hotel Management

Jul 15, 2022 by Alessandro Mortillaro

Dear Joni, Thanks for your review, we hope you enjoyed your overall recent stay. Your comments about the bedding are well received. We have purchased new bed linen and more is planned over the next few weeks. There are also future plans to relocate the USB charging points from the desk to the bed side table. When planning to travel again, I would be grateful if you could contact me beforehand so that I can ensure your next stay will be much more relaxing and enjoyable We look forward to welcoming you back. Kind regards. Alessandro Mortillaro General Manager

5 out of 5
Great hotel and wonderful staff.

Posted by , from CANTON on Jul 11, 2022

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3 out of 5

Posted by on May 16, 2022

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4 out of 5
Best airport hotel at which we have ever stayed.

Posted by on May 10, 2022

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Comment from Hotel Management

May 10, 2022 by Alessandro Mortillaro

Dear Myles, Thanks for your lovely review, we are pleased you enjoyed the hotel and service. The hotel is conveniently located within terminal 5, offers spacious rooms and a variety of bars and restaurants. Everyone at the hotel is attentive and helpful. We look forward to welcoming you back soon. Kind regards. Alessandro Mortillaro Hotel Manager

5 out of 5

Posted by on May 8, 2022

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5 out of 5

Posted by on Apr 3, 2022

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5 out of 5
Easy in and out!

Posted by on Feb 26, 2022

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4 out of 5
Easy walking distance from the terminal 5 to the hotel.

Posted by on Nov 2, 2021

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5 out of 5
If I had one complaint it was breakfast just needs to be hotter for room service and please make sure the server provides all condiments so not to have to go back and forth, hoping this was an isolated event.

Posted by , from Alabam on Feb 13, 2020

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Comment from Hotel Management

Feb 27, 2020 by Sara

We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Crasto - Guest Relations

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.