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4.0 out of 5

"Very good facility, nice staff, good breakfast. Train and underground station five minutes walking. " More

By a verified traveler on Thu 21 Nov 2019

Hotel Description

3-star hotel near London Eye

Heart of London

Your stay at this London City Centre hotel places you within 2 miles (3 km) of London Eye and Big Ben. St. Paul's Cathedral and The British Museum are also within 2 miles (3 km).

Renovated in 2014

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and hair dryers. Other amenities include LCD TVs, coffee/tea makers, and laptop-compatible safes.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Nov 8 - Nov 9

Room, 1 Queen Bed, Accessible, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hampton by Hilton London Waterloo ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton by Hilton London Waterloo

Everyone (2) Couples (2) Family (4)
4 out of 5
Very good facility, nice staff, good breakfast. Train and underground station five minutes walking.

Posted by , from Madison WI on Nov 21, 2019

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5 out of 5
Close to everything, clean, friendly staff, and a great breakfast.

Posted by , from Bethlehem PA on Nov 20, 2019

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4 out of 5

Posted by on Aug 29, 2019

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4 out of 5
The hotel is in a great location close to all buses and trains as well as walking distance to many shopping areas. The front desk staff was very helpful explaining in detail how to get to certain places if you were unsure. Would definitely stat there again.

Posted by on Aug 25, 2019

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4 out of 5
The picture is a bit deceiving because it makes you think it's right behind the London Eye and that's not the case

Posted by on Aug 19, 2019

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3 out of 5
Ok. Nice location but the hotel was not that great. Hampton inn but at London prices

Posted by on Aug 3, 2019

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5 out of 5
Worth for the money you payed. In the hearth of the city, everything is a minutes away. Very good breakfast included. Definitely recommend.

Posted by on Jul 5, 2019

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5 out of 5
Best price for location I could find. The room was very clean. The included breakfast was very good.

Posted by on Apr 23, 2019

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3 out of 5

There are better choices

Pros: The cleaning staff. The room was very quiet despite being near the lifts.
Cons: Different mattresses. Brewed tea in the eating area.
Location: A few small restaurants and a pub were within walking distance.Waterloo railway and tube station was a few minutes away.
This hotel was just fine as far as staff and cleanliness. I was quite disappointed when they wouldn't even consider my request for a different view as I get tired of looking over rubbish bins. I was there for 10 days and did some work from my room. It would have been nice to look out the window and see something other than rubbish and water pipes. The bed was quite hard and seemed to be not much better than a large futon. The bathroom was large for the room and clean. The bar area in the lobby was oddly configured and uncomfortable and lacking in service. Breakfast was okay but I would prefer real eggs and not the massive heaps of their too salty scrambled version. I was quite surprised to not have brewed tea but had to have a tea bag with tiny containers of creamer. While it looked like a great deal of food, it was just many many stations of the same few items. I did appreciate that breakfast was included in the price of the room so it was acceptable in that regard. I would not have paid more for it otherwise. I would have to say the nicest people in the hotel were the cleaning staff. They were very friendly and seemed genuinely concerned whether I was content with their services. I choose my hotels with proximity to a tube station and this one fit that category nicely.

Posted by , from Pittsburgh US on Jan 6, 2018

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3 out of 5

Great breakfast and staff, but rooms too small

This hotel is located fairly close to the London Eye, and close to several good restaurants. The rooms are ok, but extremely small. And the beds are very uncomfortable. But on the plus side they have a very good free breakfast with lots of variety. There’s also a restaurant on site for lunch and dinner. Staff was very helpful, and it was easy getting taxi service.

Posted by , from USA on Nov 24, 2017

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About the Hampton by Hilton London Waterloo

Location 157 Waterloo Road, London, England SE1 8XA

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 3 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton by Hilton London Waterloo. A complete renovation of Hampton by Hilton London Waterloo was completed in 2014. This 3-star London hotel is smoke free.

  • 297 guestrooms or units
  • 8 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (29.8 km / 18.5 mi)
  • Train station: London Waterloo Station (0.3 km / 0.2 mi)
  • Metro station: Lambeth North Underground Station (0.5 km / 0.3 mi)

Room Amenities

Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Hampton by Hilton London Waterloo has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton Hotel London Waterloo
  • Hampton Hilton London Waterloo
  • Hampton London Waterloo
  • Hilton Hampton London Waterloo
  • Hilton London Waterloo
  • London Waterloo Hilton
  • Hampton By Hilton London Waterloo England
  • Hampton Hilton London Waterloo Hotel
  • Hampton Hilton Waterloo Hotel
  • Hampton Hilton Waterloo
  • Hampton by Hilton London Waterloo Hotel
  • Hampton by Hilton London Waterloo London
  • Hampton by Hilton London Waterloo Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.