City center stay
At this London City Centre hotel, you'll be steps from Covent Garden Market and within a 15-minute walk of Piccadilly Circus. London Dungeon and Big Ben are also within 2 miles (3 km).
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Express check-out, a computer station, and dry cleaning are also on offer.
Nov 20, 2022 by Cosmin
Good afternoon Charlotte,Thank you for taking the time to review us and for staying at Strand Palace. We appreciate all our guests feedback and will endeavour to make any changes that improve our guests experiences wherever possible. The friendliness and helpfulness of our staff is one of our strong points and this is reflected in the majority of the feedbacks received but I sincerely apologies if on this occasion we failed to show it. We hope to be able to welcome you back in the near future and will give our best to improve your experience.Kind Regards,
Jul 2, 2022 by Alessia
Dear Joann, Thank you for choosing Strand Palace! We are really happy to see you enjoyed your stay. We hope to see you again in the near future. Kind Regards, Alessia
Jun 13, 2022 by Antoine
Dear William, Thank you for writing a review about your recent stay at our hotel. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements. Kind regards, Antoine Duty Manager
Mar 1, 2020 by Guest Relations Manager
Dear Guest, Thank you for your 5 star review. I am delighted that you enjoyed your stay with us and especially the Porters. We will make sure your positive feedback is passed onto the team members. Kind regards, Joseph Gomes Guest Relations Manager
Dec 9, 2019 by Vanessa
Dear guest, Thank you for staying with us. I am glad to see that you have overall enjoyed your stay with us and I do hope that you have had the chance to raise your concerns with a member of staff. Pleased be certain that your feedback is shared with our management; Housekeeping executive ect., and please feel free to share more feedback with us. We are looking forward to welcome you back to Strand Palace. Kind regards, Vanessa Guest Relations Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
The Strand Palace Hotel offers 785 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.