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4.5 out of 5

"Property was lovely, reward for skipping daily room cleaning, ver good breakfast choices and services. " More

By a verified traveler on Wed 20 Sep 2023

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Hotel Description

4-star Art Deco hotel near Covent Garden Market

City center stay

At this London City Centre hotel, you'll be steps from Covent Garden Market and within a 15-minute walk of Piccadilly Circus. London Dungeon and Big Ben are also within 2 miles (3 km).

Renovated in 2019

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A 24-hour business center, express check-out, and dry cleaning are also on offer.

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$180* Per night/room Mar 31 - Apr 1

Superior Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Strand Palace Hotel ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Strand Palace Hotel

Everyone (7) Couples (2) Family (5)
5 out of 5
Location is great

Posted by on Nov 7, 2023

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Comment from Hotel Management

Nov 9, 2023 by Eva

Dear Robert,Thank you for your feedback. Kind Regards,

5 out of 5
Property was lovely, reward for skipping daily room cleaning, ver good breakfast choices and services.

Posted by , from GROVE on Sep 20, 2023

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Comment from Hotel Management

Sep 23, 2023 by Razvan Rusei Duty Manager

Dear Janet,Thank you for choosing to stay at the Strand Palace Hotel and for taking the time to leave such a positive review. We're delighted to hear that you found our property lovely and enjoyed the breakfast options and services.Our "skip the daily room cleaning" option is a great way for guests to contribute to sustainability efforts and earn rewards. We're pleased to know you appreciated it.Should you have any future travel plans to London, we would be delighted to welcome you back to our hotel.

5 out of 5
Compared to the prices of other properties this was steal.

Posted by on Aug 30, 2023

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Comment from Hotel Management

Sep 2, 2023 by Razvan Rusei / Duty Manager.

Dear Sheri,Thank you for taking the time to share your feedback and your perfect 5 out of 5 rating for your recent stay. We're delighted to know that you found our property to be a great value compared to others.We strive to provide exceptional experiences at competitive prices, and we're glad to see that we met your expectations.If you have any more insights, comments, or inquiries to share, please feel free to reach out. Your feedback is valuable to us as it helps us understand our guests' experiences and continuously improve our services.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

5 out of 5
Really enjoyed our stay here. Loved the location, the breakfast fabulous. A nice hotel overall.

Posted by , from Redding on Aug 26, 2023

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Comment from Hotel Management

Aug 27, 2023 by Razvan Rusei / Duty Manager.

Dear Julianne Schafferius,Thank you for your wonderful feedback on Travelocity! We're delighted to hear that you had an enjoyable stay with us.It's great to know that you appreciated our convenient location and that the breakfast left a fabulous impression. Your positive comments motivate us to continue delivering exceptional experiences to our guests.We're honored to have had the opportunity to host you, and we hope to welcome you back for another enjoyable stay in the future. If there's anything specific you'd like us to arrange or assist with next time, please don't hesitate to let us know.

4 out of 5
great area, very convenient to shows. The bathroom was very small

Posted by , from CINCINNATI on Jul 7, 2023

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Comment from Hotel Management

Jul 13, 2023 by Guest Services

Dear Janalee,Thank you for your feedback.We are happy to hear you had a lovely stay. We hope the bathroom size will not be a defining preference and we will welcome you back soon.Kind regards,Carla

5 out of 5

Posted by , from Leesburg on Jul 1, 2023

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Comment from Hotel Management

Jul 26, 2023 by Cosmin

Good evening, John,Thank you for taking the time to review us. We are thrilled to see you had a lovely time at the Strand Palace. We look forward to welcoming you back in the future.Kind regards,

5 out of 5
This is a great choice for a single traveler. The single rooms are extremely comfortable and reasonably priced. The location is fabulous. The staff is always pleasant and helpful. I would stay here anytime.

Posted by , from Beaverton on Jun 9, 2023

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Comment from Hotel Management

Jun 20, 2023 by Guest Services

Dear Carol,Thank you for your wonderful review.We are delighted to hear that our hotel was a great choice for your solo travel. It is great to know that our location worked out well for you, and that you found our single rooms to be comfortable and reasonably priced. We believe in delivering exceptional customer service, and we are glad our team was always pleasant and helpful during your stay.We hope to welcome you back soon.Kind regards,Carla

5 out of 5
Grand old hotel with brand-new modern upgrade. Very pleasant staff. I wish I knew the name of the security guy who found my lost phone and returned it. What a relief!

Posted by , from Beaverton on May 29, 2023

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Comment from Hotel Management

Jun 2, 2023 by Martyna/Duty Manager

Dear Carol,Thank you so much for the wonderful feedback.We are really happy to see our efforts in providing a nice experience to our guests, succeed.We hope to see you again in the near future.Kind Regards,

5 out of 5
Perfect location and a great little room with all we needed. Shower is a bit odd without a real door so the floor gets very wet, but overall a really great stay. We were very happy.

Posted by on Apr 27, 2023

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Comment from Hotel Management

Apr 28, 2023 by Martyna/Duty Manager

Dear Jessica,Thank you for taking the time to write a review of your stay with us. We're glad to hear that you enjoyed your stay. However, we're sorry to hear that you had difficulties with the shower. We would have been happy to help you adjust it to your needs if you had let us know during your stay. We hope you will consider staying with us again in the future.Kind Regards,

5 out of 5

Posted by , from Eureka on Feb 18, 2023

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Comment from Hotel Management

Mar 14, 2023 by Guest Services

Dear Aimee,Thank you for taking your time to rate us. We hope you enjoyed your stay with us in the heart of London and we are able to welcome you again in the future.

About the The Strand Palace Hotel

Location 372 The Strand, London, England WC2R 0JJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Strand Palace Hotel. A complete renovation of Strand Palace Hotel was completed in January 2019. This 4-star London hotel is smoke free.

  • 788 guestrooms or units
  • 9 levels
  • Built in 1909
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Charing Cross Station (0.7 km / 0.4 mi)
  • Metro station: Covent Garden Underground Station (0.5 km / 0.3 mi)

Room Amenities

Strand Palace Hotel offers 788 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Gin Palace - Onsite bar. Open select days.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18–18 for adults, and GBP 0–0 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Strand
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England
  • The Strand Palace Hotel
  • Strand Palace Hotel Hotel
  • Strand Palace Hotel London
  • Strand Palace Hotel Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
  • Green Key

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.