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4.5 out of 5

"The one thing I love about this property is the location. " More

By a verified traveler on Wed 30 Oct 2019

Hotel Description

4-star eco-friendly aparthotel near Kensington High Street

In London

Within a 10-minute walk of this London City Centre aparthotel, you'll find Kensington High Street and Kensington Gardens. Imperial College London and Natural History Museum are also within half a mile (1 km).

Business services

A fitness center, self parking, and laundry facilities are featured at this aparthotel. WiFi in public areas is free. Traveling on business? Take advantage of the business center and free Internet in public areas.

Free Internet, kitchens

The soundproofed apartments offer free WiFi, free wired Internet, and free local calls. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Housekeeping is available on request.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$118* Per night/room Apr 27 - Apr 28

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Citadines South Kensington London ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines South Kensington London

Couples (1) Family (2)
4 out of 5
The one thing I love about this property is the location.

Posted by , from United States on Oct 30, 2019

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Comment from Hotel Management

Oct 31, 2019 by Anthony Bull

Dear JoeyD, Thank you very much for taking the time to submit your positive feedback score and comments. We are gratfule for your vauled custom and we truly look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager

5 out of 5
We liked the location. I loved having a kitchenette. Self service towels,toilet paper, etc. is a little unusual but it was fine. The staff was very courteous and helpful. The printer was not working in the lobby.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Anthony Bull

Dear Reviewer, The team and I are overjoyed to know that we exceeded in your expectations. Thank you kindly for bestowing upon us a perfect feedback score, and for recognising the staff's efforts. We truly look forward in welcoming you back in the near future. Kind regards, Anthony Bull Residence Manager

About the Citadines South Kensington London

Location 35A Gloucester Road, London, England SW7 4PL

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A fitness center, multilingual staff, and concierge services are also featured at the eco-friendly Citadines South Kensington London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 1996
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Train station: Kensington (Olympia) Station (2.6 km / 1.6 mi)
  • Metro station: Gloucester Road Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines South Kensington London offers 92 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per day
  • Maximum 2 per room (weight limit: 88 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 12 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 20 per day, varies per unit size
  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines London South Kensington
  • Citadines Prestige Apartment London South Kensington
  • Citadines Prestige London South Kensington
  • Citadines Prestige South Kensington London
  • Citadines South Kensington London Apartment
  • Citadines Apartment
  • Citadines South Kensington London
  • Citadines South Kensington London Aparthotel
  • Citadines Prestige South Kensington Hotel London
  • Citadines Hotel London
  • Citadines South Kensington London, England
  • Citadines Aparthotel
  • Citanes Prestige Kensington L
  • Citadines Kensington London
  • Citadines South Kensington London London
  • Citadines South Kensington London Aparthotel
  • Citadines South Kensington London Aparthotel London

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.