Pros:It's elegance and its charm. Very much what we were hoping for.
Cons:The aforementioned issues with electrical and plumbing. There was some significant lack of forethought in the retrofitting.
Location:Location is perfect for first time visitors to London. 5-10 minutes walk to Piccadilly, Pall Mall, and St. James Park. 10-15 minutes to Trafalgar.
The Dukes is magnificent, in an old school way. Beautiful, secluded, well appointed.The staff was unfailingly cheerful and courteous. It is, however, and old building, and much of the retrofits for electrical are spotty. Our room came with a hairdryer, but no outlet in the bathroom. Also, the light-switch for the bathroom was on the outside, so there was no was to use it without blasting light into the whole room. The hot water faucet puts out a flow that is near scalding, so be careful. Too, the bathroom ventilation system is not equal to the task, but there is no shortage of hot water or pressure. For us, it was an OK trade-off, because the secluded and quiet location, mere minutes away from major attractions, and the ambiance more than made up for the building quirks.
Posted by Bruce , from Phoenix on Mar 27, 2018
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Comment from Hotel Management
Mar 29, 2018
Thank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. It truly was our pleasure to welcome you as our guest.
I can only apologise for the issues you experienced. We hope that despite the inconsistencies encountered, we will have the opportunity to welcome you back to DUKES LONDON at some point in the future so we may have a chance to deliver to you a more memorable experience.
Guest Relations Manager
4 out of 5
Beautiful old hotel in the historic Green Park are
Pros:The old style, charmingly British atmosphere and history. Lovely big bathrooms, great linens and charming staff.
Cons:The internet service provide is awful and in my opinion unneccesary in this day and age. Way too much use of scented candles,
Location:'great restaurants, The Green Park, wonderful shopping, The National Gallery and National Portrait Gallery etc. etc. Underground station is minutes a
We spent only one night recently in transit back to US. Lovely place and pleasant staff. The bar is a wonderful old watering hole that was charming and served great drinks. Only two issues. First the lobby is full of scented candles which I found close to nauseating and whose aroma permeated the hotel, I was bothered by it but I realize that I have a sensitivty to such odors. The second and more important is the ridiculous dance that visitors are required to do to use internet service. It's complex and so unnecessary in the 21st century. We of course complained and got an unsurprising answer from the staff - 'we hear this complaint constantly but so far the management has made no moves to make a change." This is really no competitive in this day and age and when there are so many travellers who expect that easily used internet service is de rigeur.
Posted by Vesta, from San Francisco on Oct 11, 2015
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Frequently Asked Questions
Dukes London is 16.3 mi (39-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.
Airport shuttle services are not available at Dukes London.
Free breakfast isn't provided at Dukes London, but cooked-to-order breakfast is offered for a fee of GBP 32 for adults and GBP 32 for children. It's available every day from 7 AM to 10:30 AM.
No, there is no casino at this hotel.
Check-in is from 3 PM - 3:00 AM.
Free parking is not available at this hotel.
Dukes London does not have a pool.
Yes, there is a restaurant on site.
There are no spa services available at this hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.