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4.4 out of 5

"We arrived early around 10:00 am and the manager, Mohamed, was extremely helpful in getting us into a room early. He even upgraded our room to accommo ... " More

By a verified traveler on Wed 21 Mar 2018

Hotel Description

5-star luxury hotel near Hyde Park

Heart of London

At this London City Centre hotel, you'll be well placed to visit Hyde Park and Park Lane, both within a 5-minute walk. Oxford Street and Marble Arch are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 23 conference rooms, business center, and valet parking. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Free WiFi, comfy beds

The 496 individually furnished guestrooms offer free WiFi and comfy beds. Other amenities include sitting areas, 24-hour room service, and flat-screen TVs with satellite channels.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$364* Per night/room Sep 1 - Sep 2

Superior Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Queen Bed (Executive Lounge Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 Bedroom (Larger Suite, Executive Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

JW Marriott Grosvenor House London ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Grosvenor House London

Everyone (3)
5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jul 24, 2019 by JW Marriott Grosvenor House

Thank you for selecting JW Marriott Grosvenor House for you stay. We are delighted to read you had an enjoyable experience with us and we look forward to welcoming you back to London in the near future.

5 out of 5

Early arrival

We arrived early around 10:00 am and the manager, Mohamed, was extremely helpful in getting us into a room early. He even upgraded our room to accommodate our request, which was going beyond the call, and for which we were very grateful. The staff will do their very best to make your stay comfortable- would definitely book this hotel again!

Posted by , from Atlanta, GA on Mar 21, 2018

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5 out of 5

Great Stay

The Grosvenor House, JW Marriott, was a fantastic hotel and very convenient to all major attractions. The neighborhood was great and Marble Arch Tube station was very close; 1 block. The hotel staff was very accommodating and helpful. Our room was spacious and very comfortable. It was clean and nicely decorated. The restaurant had excellent food and a breakfast buffet that was better than average and had many options. We would definitely stay here again!

Posted by , from Colorado on Mar 31, 2017

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5 out of 5

Grosvenor A.J.W Marriott on Park Lane

I booked this hotel on June 8, 2009 through June 12, 2009. Let me tell you this is what you call a LUXURY hotel. The area is very quiet and high class. It's on Park Lane, very close to Mayfair. Remember Monopoly? The room is spacious, I love the bed, so very clean & comfortable. Usually when I go to hotels, I don't like their sometimes funky comforters, the one with hairy material especially. This hotel's comforter is a crisp and clean white linen. Very earthy and classy. Not to mention the bed. Very comfy. Now the restroom. I'm an anal freak when it comes to restroom. This one exceeds my expectation!! The bathroom floor are all white marble tile. Very clean and sanitary. There is one commode and one bidet (To wash yourself). The bath tub is classy with old style (but new condition) shower head that looks like old style telephone on the craddle. They give you sea salts everyday in a cool blue pouch embossed with the Grosvenor name. Housekeeping is like a ghost. I went out promptly and when I came back the bed was already made. My sons bought teddy bear souvenirs and he dumped them all on the bed before we left...when we came back all the teddies are sitting nice and pretty on the bed, IN a mannerly order :) The closet are built in and they have a safe, and drawers, hangers to put away your clothings. What else can I say about this? The concierge is excellent. It was rainy when we visited London and we did not have an umbrella, so they let me borrow it to use it wherever I went. Also this hotel is very close to the Marble Arch, Bond Street and Hyde Tube Station.

Posted by on May 10, 2010

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1 out of 5

A not so grand Grand Hotel

The Grosvenor had a reputation as being an old grand hotel and I was excited when I saw the package for a business trip. After a long international flight I was looking forward to the health club to unwind only to find out that it was closed. The hotel had emptied a hotel room and put 4 pieces of old beat up exercise equipment in it and called it an excercise suite. It was a terrible experience and I would have been better off going for a walk. They should have made arrangements for daily memberships in the area. The big marble bathroom connected to my room was very cold as it was not heated by the room's heater but relied on a towel heater which was not working. This would have been Ok except for see below. On my first full day in London the only food that I ate was breakfast and dinner in the hotel. I became very ill late that night and spent the better part of the next two and a half days in the bathroom and bed. The hotel was more concerned with telling me that it could not have been their fault.

Posted by on Feb 22, 2010

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5 out of 5

What a Jewel

My husband and I just returned from London after staying at the Grosvenor House. The hotel provided unpretentiously luxurious white-glove service and no detail was overlooked. The staff was friendly and attentive and the rooms were very spacious and comfortable with every possible amenity at your fingertips. Best of all, the hotel is quiet and within walking distance to all of the major attractions. This hotel is without a doubt my top pick for London. Midge Hand, Woodstock, GA

Posted by on Oct 7, 2008

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5 out of 5

Super Nice

This hotel was exceptional, the service was quite responsive and the rooms were spaceous and clean. I think the bed was one of the most comfortable that I have ever slept in! Not super close to the tube, but still well worth it.

Posted by on Jun 19, 2007

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About the JW Marriott Grosvenor House London

Location 86-90 Park Lane, London, England W1K 7TN

Renovations + Closures

This property is closed from March 24 2020 to August 31 2020 (dates subject to change).

Property Features

There are 3 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 5449 square feet (506 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the luxury JW Marriott Grosvenor House London. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 5449 sq ft of conference space
  • 506 sq m of conference space
  • Built in 1929
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.2 km / 16.3 mi)
  • Train station: London Victoria Rail Station (2.2 km / 1.4 mi)
  • Metro station: Marble Arch Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

JW Marriott Grosvenor House London offers 496 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

JW Steakhouse - This steakhouse serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Park Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Red Bar - This cocktail bar serves lunch and dinner. Open daily.

The Bourbon Bar - This cocktail bar serves lunch and dinner. Open daily.

Corrigan's Mayfair - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 65.0.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 19 and GBP 29 per person (approximately)
  • Fee for in-room wired Internet: GBP 15 per day (rates may vary)
  • Self parking fee: GBP 42 per day
  • Valet parking fee: GBP 42 per day
  • Extended parking fee: GBP 155 per week
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor House JW
  • Grosvenor House JW Marriott
  • Grosvenor House JW Marriott Hotel
  • Grosvenor House JW Marriott Hotel London
  • Grosvenor House JW Marriott London
  • Grosvenor Marriott Hotel
  • JW Grosvenor
  • JW Marriott Hotel Grosvenor House
  • Marriott Hotel Grosvenor
  • Marriott Hotel Grosvenor House
  • Grosvenor House, A JW Marriott Hotel London, England
  • Jw Marriott London
  • Grosvenor Hotel Jw Marriott
  • JW Marriott Grosvenor House London Hotel
  • JW Marriott Grosvenor House Hotel
  • JW Marriott Grosvenor House
  • Grosvenor Hotel Jw Marriott
  • JW Marriott Grosvenor House London England
  • Grosvenor House A JW Marriott Hotel
  • JW Marriott Grosvenor House London Hotel
  • JW Marriott Grosvenor House London London
  • JW Marriott Grosvenor House London Hotel London

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.