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4.8 out of 5

"We enjoyed great hospitality at this hotel. It felt very luxurious, with an amazing kitchen, dining area and best of all - delightful tea time. The ... " More

By a verified traveler on Tue 01 Oct 2019

Hotel Description

5-star luxury hotel near Natural History Museum

City center stay

Within a 10-minute walk of this London City Centre hotel, you'll find Natural History Museum and Victoria and Albert Museum. Also, Science Museum is within half a mile (1 km) and Royal Albert Hall is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A coffee shop, express check-in, and express check-out are also on offer.

Free WiFi, comfy beds

The 150 soundproofed guestrooms offer free WiFi and comfy beds. Smart TVs come with satellite channels, and other amenities include 24-hour room service and minibars.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$261* Per night/room Mar 13 - Mar 14

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Kensington Hotel ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kensington Hotel

Everyone (5)
5 out of 5
We enjoyed great hospitality at this hotel. It felt very luxurious, with an amazing kitchen, dining area and best of all - delightful tea time. The location is amazing, walking distance to the Kensington park, train station, Victoria and Albert Museum among some of the landmarks. This is definitely our new stop in London!

Posted by on Oct 1, 2019

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Comment from Hotel Management

Nov 5, 2019 by Leandro Vittozzi

- Dear Mr/Ms Anonymous, Thank you for rating your last stay at The Kensington so highly. Our Restaurant and kitchen team are thrilled with your review. South Kensington is indeed a beautiful area and nothing makes us more delighted than knowing that you enjoyed your experience with us. We are looking forward to be welcoming you back to the hotel soon. Warm regards, Leandro Vittozzi Guest Relations Executive

5 out of 5

London 3 nights at Kensington

I traveled with my 13 year old son Great location from which to explore London Natural History Museum, Kensington Palace & Gardens and Harrods all within walking distance. The Hotel staff are exceptional. The rooms are small even with booking an upgraded superior room, I used the lobby space frequently and it was lovely.

Posted by , from cleveland ohiio on Mar 22, 2018

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3 out of 5

Lobby is beautiful, but that's where it stops

Pros: Beautiful lobby and restaurant decor. Real working fireplace in the lounge area. Beautiful Christmas tree!
Cons: The room decor needs a big makeover to bring it up to 2018 standards.
Location: South Kensington is an amazing neighborhood with great boutiques and restaurants. Near museums and Kensington Palace. Lovely!!
I am so so disappointed that this hotel turned out to be a bust. The outside, lobby and restaurant area are all so beautiful that I moved away from my regular go to hotel in London (The Ampersand just around the corner) and tried this for a change. I arrived at 9:30 am after a redeye on which I had food poisoning so I was off to a bad start from the get go. They couldn't arrange a room for me until about 11:30 am so I wanted to excruciating hours in their tea room being served by a waitress who at best could be described as disinterested. When I got to the room I was impressed by the enormous square footage, but....the decor of the room was very dated. Old carpet, old furniture, dated looking velour type bedspread and a TV with a wire hanging down from it. The decor was definitely 3 star. This was all made worse by the fact that the heat did not work in the room and it never warmed up in two days. Thankfully the old dated bedspread was heavy so I was able to hide in bed when I slept. The hotel manager was kind enough to comp my room service to make up the lack of heat to me, but overall I just can't recommend this property to anyone hoping for a touch of luxury.

Posted by , from Los Angeles, CA on Jan 9, 2018

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5 out of 5

Close to South Kensington station

Very convenient to museum,underground and walking distance from mayor retail stores.

Posted by on Nov 30, 2017

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5 out of 5

picture perfect upscale London

Pros: The list goes on .. the staff was friendly and the service was perfect .. It was small yet big enough to have a bar and dining.
Cons: no
Location: there were many places to eat near by .. the Tube ( underground transit) was in walking distance museums and shopping was also in walking distance
we arrived at 7:30 am .. to find a room ready and waiting ! we had called and requested an early check in .. which was 11 am .. never thinking that we would be lucky enough to be able to check in at 7:30 am .. and we were ! We dined on a fabulous breakfast and headed to nap!.. Our room was beautiful and spacious. A four poster bed and luxurious linens . Terry Cloths Robes and a wonderful shower head ... everything you need after a long flight . the hotel is in a great local and the neighborhood is just stunning .. The hotel has high tea and a lovely bar for cocktails and a living room area with fireplaces perfect for an after dinner glass of wine. . I can't wait to return .

Posted by , from wilton ct on Nov 10, 2015

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5 out of 5

Best hotel in London!

The Kensington neighborhood is such a great spot to stay in. It's got character, great restaurants but still central to all of the sites. The Kensington Hotel is right down the street from the tube. It was just a short walk away. The hotel itself was nice and clean with great staff. We were so comfortable in our room we rested up a bit before our journey home. I wish we had scheduled more time to stay at this hotel. When we come back to London I want to stay here again.

Posted by , from D on Mar 23, 2015

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5 out of 5

Our stay at The Kensington Hotel was wonderful! We had stayed in this hotel a few years ago and the remodeling they have done is fabulous!

Pros: Close restaurants, Quiet
Our family booked two rooms and they were both beautiful and spacious. The bathrooms were fantastic with the remodeling they have done. They had both a shower plus the bathtub with a tv above the bathtub. Wonderful bright lighting for us ladies! The only thing I didn't understand is why they didn't have a plug in for a hairdryer in the bathroom? This had to be accomplished in the bedroom. Each evening we would find a delicious snack in our room with the evening turn-down service. Overall--a wonderful hotel in which to stay in London!

Posted by , from Indiana, USA on Sep 7, 2012

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5 out of 5

I loved this hotel!

I stayed here for four days and loved this hotel. Since it just opened April 1, 2009 after an interior renovation, it combines the best of a charming old building in a great Kensington neighborhood and brand new facilities. I loved my room and marble bath and enjoyed the view which was of the amazingly quiet street. The room was elegant and spotless and I slept like a baby. The staff was wonderful in every respect--welcoming, friendly, helpful. Around the corner are small shops-a pharmacy, and food stores among others, and a pub once owned, I was told, by Charlie Chaplin's brother. And if you're interested in some serious shopping, Harrod's is a few blocks away. The Victoria and Albert Museum and the Natural Museum are also a few blocks away and the South Kensington station is less than half a mile. Finding the hotel online can be confusing because it refers to itself as a Jurys Doyle Property, and as part of the Doyle Collection, as well as The Kensington Hotel. And since it's so new even a taxi driver wasn't sure where it was. (It's across the street from the Regency Hotel.) Prices for food and drink were reasonable, but the rooms aren't inexpensive. Never the less, I'd love to go back for another stay.

Posted by on Apr 28, 2009

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. There are 2 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Kensington Hotel. This 5-star London hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • Built in 1870
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LGW-Gatwick) (56 km / 34.8 mi)
  • Train station: London West Brompton Station (1.4 km / 0.9 mi)
  • Metro station: South Kensington Underground Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

The Kensington Hotel offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Town House at Kensington - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The K Bar - Onsite wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11 and GBP 30 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kensington
  • Kensington Hotel
  • Kensington Hotel London
  • The Kensington London, England
  • The Kensington Hotel Hotel
  • The Kensington Hotel London
  • The Kensington Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.