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"The room was tiny but well laid-out and comfortable. Our room had an amazing view of the London Eye and lots of light. Very quiet! Lucky us. The 'free ... " More

By a verified traveler on Mon 18 Apr 2016

Hotel Description

4-star hotel near The British Museum

Boardwalk, shopping nearby

Your stay at this London City Centre hotel places you within 2 miles (3 km) of The British Museum and London Eye. Buckingham Palace and Big Ben are also within 2 miles (3 km).

Renovated in 2015

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, dry cleaning, and luggage storage are also on offer.

Free WiFi, LED TVs

In addition to LED TVs with digital channels, the 82 guestrooms offer free WiFi and 24-hour room service. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$118* Per night/room May 31 - Jun 1

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Thistle Piccadilly ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thistle Piccadilly

Everyone (4)
4 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Paul D

Dear Anonymous, Thank you for your great review and i do hope we can welcome you back in the near future. Kind regards, Paul D Hotel Operations Manager

5 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 31, 2019 by Paul D

Dear Anonymous, Thank you for your great review. We are pleased you enjoyed the hotel and its central location. We look forward to welcoming you back in the future. Kind regards, Paul D

2 out of 5
No one at reception had ever heard of a shower stool, and showed no interest at all in supplying one, even when I explained that as and amputee I can't take a shower balancing on one leg. It took an e-mail to the management to procure one. My room was not made up for three days, despite hanging out the "Please make it pretty again" sign. But nice room, very nice lobby staff, good location. (There is a Pret a Manger two doors to the left - very handy for a quick, healthy meal,)

Posted by , from Seattle, WA on Oct 6, 2018

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Comment from Hotel Management

Oct 8, 2018 by Tatiana

Dear Nat, Thank you very much for your review. We are glad you were particularly happy with the location and the room. However we regret to hear that you witnessed such service failures. Rest assured we have spoken to the team to ensure this doesn't happen again in the future. We will be really grateful if you allow us the opportunity to welcome you back next time you plan to come to London. Kind regards, Tatiana

4 out of 5

Fantastic location, compact size!

Pros: Location, location, location and although the room was small, it was very comfortable and in excellent condition.
Cons: Consider expanding the 'free beverage' selection and perhaps add some condiments to the coffee selection along with a couple of larger cups.
Location: Amazing location - theater, National Gallery, National Portrait Gallery, Trafalgar Square, excellent shopping, great restaurants.
The room was tiny but well laid-out and comfortable. Our room had an amazing view of the London Eye and lots of light. Very quiet! Lucky us. The 'free coffee and beverages' are pretty basic - water and coke in the fridge, esspresso coffee pods and small cups with the coffee maker but no condiments. Still, nice to have. Front desk team were very professional. Hotel wifi is not locked so if you're concerned about security keep in mind its a public wifi that anyone can access and there is a wifi symbol on the hotel sign which makes that clear to anyone passing. Excellent location, easy walk to the National Gallery, Piccadilly Square, Trafalgar Square, China Town, great shopping, restaurants, right in the theater district.

Posted by , from Victoria, BC on Apr 18, 2016

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Thistle Piccadilly. A complete renovation of Thistle Piccadilly was completed in February 2015. This 4-star London hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 7 levels
  • Built in 1887
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (27.1 km / 16.8 mi)
  • Train station: London Charing Cross Station (0.9 km / 0.6 mi)
  • Metro station: Leicester Square Underground Station (0.3 km / 0.2 mi)

Room Amenities

Thistle Piccadilly offers 82 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Thistle Piccadilly has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.