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4.3 out of 5

"Location is excellent. Additional interior windows practically eliminates street noise. Fitness room access was awkward. Staff was very friendly, cou ... " More

By a verified traveler on Wed 11 May 2022

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Hotel Description

4-star Victorian hotel near The British Museum

London City Centre stay

Your stay at this London City Centre hotel places you within 2 miles (3 km) of The British Museum and Big Ben. London Eye and Buckingham Palace are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. A coffee shop, dry cleaning, and luggage storage are also on offer.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$221* Per night/room Apr 7 - Apr 8

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Thistle London Piccadilly ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Thistle London Piccadilly

Everyone (4) Family (2)
5 out of 5

Posted by on Jul 12, 2022

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4 out of 5

Posted by , from ELYRIA on Jun 15, 2022

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Comment from Hotel Management

Jun 23, 2022 by Reception Team

Dear Scott, Thank you for your feedback. We are pleased to read you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards Reception Team

5 out of 5
Location is excellent. Additional interior windows practically eliminates street noise. Fitness room access was awkward. Staff was very friendly, courteous, and responsive.

Posted by on May 11, 2022

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Comment from Hotel Management

Jun 12, 2022 by MB

Dear Steven, Thank you for your review on your recent stay with us. We are glad you enjoyed your stay, found the team to be friendly and found the location of the hotel convenient when visiting London. We do hope to welcome you back to the hotel again in the future. Regards, Mihaela

5 out of 5
The people were wonderful friendly and very helpful you could not pick a better place

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 25, 2021 by Wiktoria

Dear John, Thank you for your review. I am very happy to hear you had a great stay with us and the team looked after you so well. We hope to welcome you back to our hotel soon! Kind regards,

4 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Paul D

Dear Anonymous, Thank you for your great review and i do hope we can welcome you back in the near future. Kind regards, Paul D Hotel Operations Manager

5 out of 5

Posted by on Jan 22, 2019

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Comment from Hotel Management

Jan 31, 2019 by Paul D

Dear Anonymous, Thank you for your great review. We are pleased you enjoyed the hotel and its central location. We look forward to welcoming you back in the future. Kind regards, Paul D

2 out of 5
No one at reception had ever heard of a shower stool, and showed no interest at all in supplying one, even when I explained that as and amputee I can't take a shower balancing on one leg. It took an e-mail to the management to procure one. My room was not made up for three days, despite hanging out the "Please make it pretty again" sign. But nice room, very nice lobby staff, good location. (There is a Pret a Manger two doors to the left - very handy for a quick, healthy meal,)

Posted by , from Seattle, WA on Oct 6, 2018

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Comment from Hotel Management

Oct 8, 2018 by Tatiana

Dear Nat, Thank you very much for your review. We are glad you were particularly happy with the location and the room. However we regret to hear that you witnessed such service failures. Rest assured we have spoken to the team to ensure this doesn't happen again in the future. We will be really grateful if you allow us the opportunity to welcome you back next time you plan to come to London. Kind regards, Tatiana

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at Thistle London Piccadilly. This Victorian London hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 7 levels
  • Built in 1887
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Charing Cross Station (0.9 km / 0.6 mi)
  • Metro station: Piccadilly Circus Underground Station (0.2 km / 0.1 mi)

Room Amenities

Thistle London Piccadilly offers 82 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Eat & Drink - This restaurant serves breakfast only.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.