This absolutely the worse motel that my family and I have ever stayed in. Norman Bates hotel in Psycho is 5 star compared to this motel. Hotel.com shouldn’t condone the false advertising by providing pictures that don’t represent the actual condition of the rooms, grounds, and facilities! Hotel.com advertises indoor/outdoor pool, which there wasn’t one and it advertises that the “resort” has a beautiful beach which it has a beach of you can dodge the collection of empty Budweiser and trash! The bathroom, you don’t have to worry about Norman Bates killing you because the bathroom electrical system isn’t grounded and certainly doesn’t have a GFI protection and to use the TV, you will need to plug it and the receiver into an extension cord to make it function and there was no remote control provided but, no worries, because the only channel you will have is the Weather Channel!
The beds and mattress are worn out and no headboards are attached, however, the screws and holes are still there if you would like to provide your own headboard or find one by the roadside because it will match the rest of the decor! Pillows are provided but you will receive on “worn out one” and another and another that is half size that belongs on a couch!
We would have forfeited our $250 (+) room night if other hotels in the Mackinaw City had availability due to Labor Day Mackinac Bridge!
Extremely disappointing! And will reconsider using Hotel.com for booking future stays.