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4.2 out of 5

"Had a very comfortable stay, was quite. Breakfast was excellent. Pool area needs improvement. Over all a very pleasant stay. " More

By a verified traveler on Mon 12 Sep 2022

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Hotel Description

3.5-star hotel near Brookfield Square Mall

In shopping district

Stay at this Brookfield hotel and you'll be within 2 miles (3 km) of Brookfield Square Mall and 6 miles (10 km) of Milwaukee County Zoo. Wisconsin State Fair Park is within 6 miles (10 km) and American Family Field is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$118* Per night/room Dec 14 - Dec 15

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Milwaukee Brookfield ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Milwaukee Brookfield

Everyone (7) Couples (3) Family (11)
4 out of 5
Had a very comfortable stay, was quite. Breakfast was excellent. Pool area needs improvement. Over all a very pleasant stay.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 12, 2022 by vivek

Appreciate your feed back. Thank you very much !!

2 out of 5
My room is an accessible room which I didn’t ask for nor need and it’s on the first floor right next to the bar/ restaurant so it’s very loud. The room is very dirty, I even clean two spiders. And parking beams right into our bedroom. The cherry on top is again the dirty room that has urine stains around the toilet, locks of hair ( not mine) in the shower that I needed to remove. Under different circumstances, I would’ve asked for a different room, but the front desk receptionist who checked us in wasn’t friendly. I didn’t complain, I just won’t return to this particular location. My embassy service is typically top notch.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 22, 2022 by Vivek

Thank you very much for your feedback !

5 out of 5

Posted by on Aug 15, 2021

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5 out of 5
great hotel no complaints, hot tub could have been hotter

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by Front Desk

Thank you for your feedback!

3 out of 5
PROS: Able to check in a little early, nice sized suite, breakfast was great. CONS: Booked a King Suite, but they gave me a double queen suite. Given 2 key cards, only one worked. Cleanliness of the property public areas (pool) and in-room left something to be desired.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Front Desk

Thank you for your response, your feedback helps us provide exceptional service going forward. We are glad to hear you enjoyed your stay overall, and sincerely apologize for any cleanliness issues you may have come across. We hope you give us another chance in the future.

5 out of 5

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 17, 2021 by chris

Hello, Thank you so much for the 5 star review!

5 out of 5
Great place to stay.

Posted by on May 19, 2021

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Comment from Hotel Management

May 20, 2021 by chris

Hello, Thank you so much for the 5 out of 5 review!

4 out of 5

Posted by on May 4, 2021

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Comment from Hotel Management

May 15, 2021 by chris

Hello, Thank you for taking the time to give us your feedback we truly appreciate it.

1 out of 5
Checkin is 4pm they gave me a room and when my family went to the room the cleaning personnel was still cleaning it! At 4:25pm they still did not have a room ready for us! They went on to tell me even though they have 400 rooms they are not all clean due to staffing issues and Covid.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 15, 2021 by Chris

Hello, I am so sorry we fell short during your stay our hotel only has 203 rooms and we should have certainly had your room ready by 4 pm.

5 out of 5
Great staff and location. Excellent breakfast as usual.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 4, 2021 by Chrisianna

Hello, Thank you so much for the 5 out of 5 review! We hope to see you next time you are in the area.

About the Embassy Suites by Hilton Milwaukee Brookfield

Location 1200 S Moorland Rd, Brookfield, WI 53005

Property Features

Embassy Suites by Hilton Milwaukee Brookfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Milwaukee Brookfield. An area shuttle within 5 mi is available for a fee. Self parking is free. A complete renovation of Embassy Suites by Hilton Milwaukee Brookfield was completed in July 2016. This 3.5-star Brookfield hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Area shuttle within 5 mi available for a surcharge
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Embassy Suites by Hilton Milwaukee Brookfield offers 203 air-conditioned accommodations with laptop-compatible safes and designer toiletries. These individually decorated and furnished accommodations have separate dining areas and include sofa beds. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brookfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Hanna's - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Bertrand's Lounge - This bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookfield Hotel
  • Brookfield Suites
  • Embassy Suites Hilton Milwaukee Brookfield Hotel
  • Brookfield Suites Hotel Brookfield
  • Brookfield Suites Hotel And Convention Center
  • Embassy Suites Hilton Milwaukee Hotel
  • Embassy Suites Hilton Milwaukee Brookfield
  • Embassy Suites Hilton Milwaukee
  • Embassy Suites by Hilton Milwaukee Brookfield Hotel
  • Embassy Suites by Hilton Milwaukee Brookfield Brookfield
  • Embassy Suites by Hilton Milwaukee Brookfield Hotel Brookfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.