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4.5 out of 5

"The accessible bathrooms were not. One had a nice high toilet but a step over tub. Another had a low toilet with a nice roll in shower. One had cru ... " More

By a verified traveler on Thu 21 Jan 2021

Hotel Description

3.5-star hotel near Brookfield Square Mall

In shopping district

Stay at this Brookfield hotel and you'll be within 2 miles (3 km) of Brookfield Square Mall and 6 miles (10 km) of Milwaukee County Zoo. Wisconsin State Fair Park is within 6 miles (10 km) and American Family Field is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour fitness center and free perks like continental breakfast and free self parking.

Free WiFi, microwaves

The 203 individually decorated guestrooms offer free WiFi and room service. Other amenities include living rooms, dining areas, and flat-screen TVs with cable channels.

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Milwaukee Brookfield ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Milwaukee Brookfield

Everyone (9) Couples (1) Family (5)
3 out of 5
The accessible bathrooms were not. One had a nice high toilet but a step over tub. Another had a low toilet with a nice roll in shower. One had crumby beds and the other had a nice bed. No bottled water available for Hilton Honors customer. Was not told about wrist bands needed for breakfast at check-in. TV didn't work first night because it snowed.

Posted by on Jan 21, 2021

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Comment from Hotel Management

Jan 21, 2021 by Janelle Krueger

Thank you for your feedback. We will be addressing your concerns directly.

5 out of 5
The room was clean and comfortable. Staff was very helpful and professional, and the hot breakfast was fantastic

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 7, 2020 by Janelle Krueger

Thanks for staying with us, we appreciate your feedback!

5 out of 5
Everyone was very welcoming and helpful. The free breakfast was delicious, and they offered a nice variety of meals. Their room service was also great.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Michael D.

Thank you for your kind comments about our staff, our signature breakfast buffet, and our housekeeping staff! Much appreciated! We also encourage you to provide these comments to our listing on "Trip Advisor" as well.....especially so our line staff members and departments that you mentioned can also see them and be publicly recognized for their efforts! We look forward to welcoming you back soon! --- Michael Dietrich Director of Sales Embassy Suites - Milwaukee Brookfield

5 out of 5
Fabulous location and great service . Super clean and friendly environment

Posted by on Sep 15, 2019

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Comment from Hotel Management

Dec 9, 2019 by Michael D.

Thank you for your comments following your stay, as well as for your “5 out of 5” rating! Much appreciated! We hope to welcome you back to our Hotel soon! --- Michael Dietrich Director of Sales Embassy Suites - Milwaukee Brookfield

5 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Dec 9, 2019 by Michael D.

Thank you for your comments following your stay, as well as for your “5 out of 5” rating! Much appreciated! We hope to welcome you back to our Hotel soon! --- Michael Dietrich Director of Sales Embassy Suites - Milwaukee Brookfield

4 out of 5
Complementary drink till 7:30 pm and the breakfast was great! Hotel was very modern, loved it!

Posted by on Jul 6, 2019

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4 out of 5
Friendly staff. Supper fast room service. Clean rooms and plenty of space for families.

Posted by on Jan 13, 2019

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5 out of 5

Posted by on Dec 12, 2018

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5 out of 5

Nice hotel, in a great location.

Pros: Great location, inviting decor, very friendly staff, comfy and relaxing stay.
Cons: The remodel will bring things unto date. Currently clean and comfy, just a bit dated.
Location: The mall and lots of eateries near by. Access to main routes a few blocks away, Wal-Mart just down the street and 15 minutes from downtown Milwaukee.
Nice overall decor, very comfy and relaxing. The suites are nice and big, comfy and provide a place to work and relax. They have started a remodeling project, which will improve facilities, and at this point doing a nice job of keeping things neat and clean. Even though this hotel is an older model it has character that invites one to enjoy. Something most of the new locations don't have. The mall is just down the street, Champs is next door, just walk over. The bar is nice and provides a "managers complimentary happy hour" each evening and the sandwiches are very good. Very nice complimentary breakfast.

Posted by , from Findlay, OH on Nov 17, 2015

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3 out of 5

Close to the mall and lots of food variety!

Pros: Breakfast staff was so friendly and serve oriented. Terrific food cooked before us! The pool was warm, room spacious! love the glass elevators!
Cons: Lighting in rooms a bit dim. Toilet seemed a bit "jiggly" and fan light wouldn't shut off. Jacuzzi tub had weak jets.
Location: Great easy to get to location. Close to shopping and restaurants!
We had a family "meet up" and enjoyed the hotel. We heard they are about to go through a big renovation, which may be a bit due.

Posted by , from Hiilsdale, Mi on Nov 2, 2015

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About the Embassy Suites by Hilton Milwaukee Brookfield

Location 1200 S Moorland Rd, Brookfield, WI 53005

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Milwaukee Brookfield offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Milwaukee Brookfield. An area shuttle within 5 mi and a roundtrip airport shuttle are available for a fee. Self parking is free. A complete renovation of Embassy Suites by Hilton Milwaukee Brookfield was completed in July 2016. This 3.5-star Brookfield hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1986
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: General Mitchell Intl. Airport (MKE) (26.5 km / 16.4 mi)
  • Property shuttles: Airport shuttle and area shuttle within 5 mi available for a surcharge
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Embassy Suites by Hilton Milwaukee Brookfield offers 203 air-conditioned accommodations with laptop-compatible safes and designer toiletries. These individually decorated and furnished accommodations have separate living rooms. Beds feature down comforters and premium bedding. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Hanna's - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Bertrand's Lounge - This bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookfield Hotel
  • Brookfield Suites
  • Embassy Suites Hilton Milwaukee Brookfield Hotel
  • Brookfield Suites Hotel Brookfield
  • Brookfield Suites Hotel And Convention Center
  • Embassy Suites Hilton Milwaukee Hotel
  • Embassy Suites Hilton Milwaukee Brookfield
  • Embassy Suites Hilton Milwaukee
  • Embassy Suites by Hilton Milwaukee Brookfield Hotel
  • Embassy Suites by Hilton Milwaukee Brookfield Brookfield
  • Embassy Suites by Hilton Milwaukee Brookfield Hotel Brookfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.