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 Milwaukee •1 Room
 Milwaukee • 1 Room
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Tru By Hilton Milwaukee Brookfield

2.5-star property
20925 Watertown Road, Waukesha, WI 1-855-201-7819
4.5 out of 5
Wonderful!
See all 14 travelocity Reviews

"Everything was very modern and clean. Room was spacious with good air conditioning. Convenient location for us and checked all the boxes we needed fo ... " More

By a verified traveler on Mon 21 Aug 2023

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Hotel Description

Enjoy the free WiFi at this Waukesha hotel

In Waukesha

Within 2 miles (3 km) of this Waukesha hotel, you'll find The Corners of Brookfield and Monkey Joe's. Wheaton Franciscan Healthcare - Franciscan Woods and Ascension SE Wisconsin Hospital - Elmbrook Campus are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a convenience store are also provided.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Apr 28 - Apr 29

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Milwaukee Brookfield ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Milwaukee Brookfield

Everyone (7) Couples (1) Family (5)
3 out of 5
Everything was very modern and clean. Room was spacious with good air conditioning. Convenient location for us and checked all the boxes we needed for a short stay. I would not stay longer due to how thin the walls are. You can literally hear every door handle etc outside the room and was woken up repeatedly all night. There is also very limited space to hang clothes and very disappointing that there was no Netflix even though Hilton has a contract with them which is one of the main reasons we picked this hotel. The breakfast was really nice and the staff amazing, but ending at 9 is way too early and there was no waffle machine like advertised in the pictures which was another huge selling point for my daughter.

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 21, 2023 by Rob Rausa

Hello Kari,Thank you for taking the time to leave your review. I appreciate it, as we rely on these so that we can get an idea about how to improve. You’re observations are much needed. Hopefully we can have you back with us in the future.Regards,Rob RausaGeneral Manager

4 out of 5

Posted by on Aug 19, 2023

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Comment from Hotel Management

Sep 10, 2023 by Rob Rausa

Hello Kari, Thanks for taking the time to leave your feedback. I appreciate it.Regards,Rob RausaGeneral Manager

5 out of 5

Posted by on Jul 8, 2023

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Comment from Hotel Management

Jul 28, 2023 by Rob Rausa

Hello Madison, Thank you for taking the time to leave your review. We are glad that you had a great stay with us. We look forward to having you in the future. Regards, Rob Rausa General Manager

5 out of 5
Great place to stay

Posted by , from JORDAN on Jun 10, 2023

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Comment from Hotel Management

Jun 15, 2023 by Rob Rausa

Hello Doris Thank you for taking the time to leave your review and for the kind words. We are glad that you had a great stay with us. We look forward to having you in the future. Regards, Rob Rausa General Manager

5 out of 5

Posted by on Jan 1, 2022

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5 out of 5
Great hotek

Posted by on Aug 27, 2021

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Comment from Hotel Management

Sep 13, 2021 by Rob Rausa

Hello Brenda, Thank you for staying at Tru Milwaukee Brookfield! Offering the highest quality and excellent service is our commitment. I appreciate you taking the time to leave your feed back as we rely on these to see what we can do better at. Thanks again. Regards, Rob Rausa General Manager

5 out of 5
Loved the place. Very modern looking. The breakfast was awesome.

Posted by on Jul 10, 2021

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3 out of 5
We had a family of 4 having drinks and by ourselves and the staff stated we had to keep our masks on even when we were having drinks

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Rob Rausa

Thank you for taking the time to leave a review. We appreciate the feedback and strive to make every guests stay comfortable. Regards, Rob Rausa General Manager

5 out of 5
Many hooks to hang my things. Soap, lotion and shower necessities in convenient dispensers.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 24, 2021 by Tru by Hilton Guest Services

Thank you for your 5 out of 5 review. We appreciate your feedback. We are glad to see you enjoyed your stay. Happy travels.

4 out of 5
I liked the style with the open floor plan especially the lobby area

Posted by , from Minneapolis on Aug 21, 2020

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Comment from Hotel Management

Aug 27, 2020 by Tru bu Hilton Guest Services

Thank you for your recent stay with us at Tru by Hilton Milwaukee Brookfield. We appreciate you taking the time to give us feedback! We look forward to hosting you again in the future.

About the Tru By Hilton Milwaukee Brookfield

Location 20925 Watertown Road, Waukesha, WI 53186

Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru By Hilton Milwaukee Brookfield also features a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available. This Waukesha hotel is smoke free.

  • 82 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru By Hilton Milwaukee Brookfield offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Milwaukee Brookfield Hotel Waukesha
  • Tru Hilton Milwaukee Brookfield Waukesha
  • Tru Hilton Milwaukee Brookfie
  • Tru By Hilton Milwaukee Brookfield Hotel
  • Tru By Hilton Milwaukee Brookfield Waukesha
  • Tru By Hilton Milwaukee Brookfield Hotel Waukesha

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.