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"We stayed at Castaways for a friends wedding, the location was beautiful and renovations were great " More

By Townsville11, from Townsville, Australia on Tue 12 Apr 2011

Hotel Description

4-star beachfront hotel with 2 outdoor pools

On the beach

You'll be steps from Mission Beach and within a 10-minute walk of Clump Mountain National Park. Mission Beach Community Arts Centre and Djiru National Park are also within 2 miles (3 km).

Poolside dining

This romantic hotel features a full-service spa, 2 outdoor pools, and a restaurant. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, LCD TVs

In addition to LCD TVs with digital channels, the 44 guestrooms offer free WiFi and room service. Premium bedding, ceiling fans, and hair dryers are also available. Change of towels is available on request.

Beachfront Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$133* Per night/room Apr 19 - Apr 20

Beachfront Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Beachfront Island Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Beachfront Two Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Beachside House

Bed Count 1 King Bed Maximum Occupancy 6 Max

Beachfront Coral Sea Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Castaways Resort & Spa Mission Beach ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Castaways Resort & Spa Mission Beach

1 out of 5

Overpriced

We stayed recently for a wedding and the place is so over priced. Mouldy, dingy and only the main area had renovations some years ago.

Posted by on Jul 31, 2013

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4 out of 5

Good facilities, great location

Pros: Quiet
We stayed at Castaways for a friends wedding, the location was beautiful and renovations were great

Posted by , from Townsville, Australia on Apr 12, 2011

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About the Castaways Resort & Spa Mission Beach

Location 2 Pacific Parade, Mission Beach, QLD 4852

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Castaways Resort & Spa Mission Beach you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness center and a garden. Free self parking is available. Smoking is allowed in designated areas at this 4-star Mission Beach hotel.

  • 44 guestrooms or units
  • 3 levels
  • 2 buildings
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (144.9 km / 90.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Castaways Resort & Spa Mission Beach offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Mission Beach hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

BUKO Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scuba diving nearby

Spa Services

Drift Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Minimum age to access spa is 18
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 7:00 AM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 35 for adults, AUD 10 and AUD 35 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castaways Mission Beach
  • Castaways Mission Beach Resort
  • Castaways Resort Mission Beach
  • Mission Beach Castaways
  • Mission Beach Castaways Resort
  • Castaways Hotel On Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach
  • Castaways Resort And Spa Mission Beach
  • Castaways Resort On Mission Beach
  • Castaways & Mission Mission
  • Castaways Resort & Spa Mission Beach Hotel
  • Castaways Resort & Spa Mission Beach Mission Beach
  • Castaways Resort & Spa Mission Beach Hotel Mission Beach

You should know

  • Castaways Resort & Spa Mission Beach offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.