On the beach
A stay at this Zona Hotelera resort places you within half a mile (1 km) of Maya Cancun Museum and 2 miles (3 km) of Aquaworld. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).
Onsite dining, 4 outdoor pools
This smoke-free resort features 3 restaurants, 4 outdoor pools, and an outdoor pool. Relax with a drink at one of the 2 poolside bars and get perks like free WiFi. Enjoy a meal from the restaurant and relax with a drink at one of the 5 bars/lounges.
Free WiFi, cable TV
In addition to TVs with cable channels, the 464 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free bottled water, hair dryers, and safes.
Apr 21, 2021 by Coral Camarillo
Dear Anonymous Thank you very much for your comments, we hope to see you soon. Greetings
Apr 20, 2021 by Coral Camarillo
Dear Anonymous Thank you for your comments on the staff. With regard to the Jacuzzi we are working, we hope to see you soon.
Feb 1, 2020 by Emporio, Cancún
We appreciate your comments. Your comments always help us to keep improving.
Dec 27, 2019 by Emporio Cancún
We greatly appreciate your visit and your rating. We hope in advance that your stay has been most pleasant and comfortable. We are currently in an improvement process where we expect to have recent results for all our current clients and for new visitors. We want to always be the first option of all our visitors and that we separate all your doubts and comments will be taken into account. Kindly, Emporio Hotel.
May 30, 2019 by Gustavo Romero
We appreciate your visit and your qualification, we hope to have you soon back.
Apr 29, 2019 by Gustavo Romero
We appreciate your visit and your qualification, we hope to have you soon back. Thank you John.
Apr 12, 2019 by Gustavo Romero
We are very pleased to know that you loved our hotel. The video clips is a very Important factor and we are pleased to know that it was useful. We're waiting for you back.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Emporio Cancun offers its guests 4 outdoor swimming pools, an outdoor pool, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at Emporio Cancun. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Limited onsite parking
Emporio Cancun offers 464 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open daily.
Legacy Room - Onsite sports bar. Open daily.
4 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.