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4.3 out of 5

"My only issue was the room smelled a bit musty. Otherwise, great service and nice breakfast. " More

By a verified traveler on Sun 04 Jun 2023

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Hotel Description

Family-friendly stay with free buffet breakfast in Neptune City

Green Grove stay

Your stay at this Green Grove hotel places you within 3 miles (5 km) of Jersey Shore Premium Outlets and Shark River Golf Course. Also, Clinica Neptune is within 3 miles (5 km) and Parlor Gallery is within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$131* Per night/room Apr 23 - Apr 24

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Comm, Mobil Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel of Neptune, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel of Neptune, an IHG Hotel

Everyone (8) Couples (2) Family (6)
4 out of 5
My only issue was the room smelled a bit musty. Otherwise, great service and nice breakfast.

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 5, 2023 by Holiday Inn Express Neptune Management

Thank you for your review and feedback! We're so glad you enjoyed your stay.

5 out of 5

Posted by , from St Georges on Mar 25, 2023

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Comment from Hotel Management

Mar 27, 2023 by Holiday Inn Express Neptune Management

Thanks!

5 out of 5
Clean, efficient staff and excellent breakfast options

Posted by , from Kent on Apr 10, 2022

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Comment from Hotel Management

Apr 10, 2022 by Julia C

Thank you very much!

5 out of 5
Great place, comfortable and super clean rooms. Complimentary breakfast had some pretty good choices. Checked pretty late at night and the young lady who checked us in was pretty cool, wish I had gotten her name. I will definitely stay again.

Posted by on Sep 9, 2021

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4 out of 5
It was very clean. The room very comfortable and quite. My kids were excited to enjoy the pool, but the water was cold. My favorite as a mom was the breakfast and very friendly staff.

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 5, 2021 by Julia C

Thank you for your feedback and for being our guest. We appreciate it!

2 out of 5
Hotel charged my card twice for a one night stay. Room was not what was reserved. Charged an extra $50 for misc.

Posted by on Feb 16, 2021

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1 out of 5
Desk clerks bad attitude amd lack of help w wifi. Plus contant banging amd slamming of doors

Posted by , from Brooklyn on Oct 11, 2020

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Comment from Hotel Management

Oct 12, 2020 by Julia C

We are so sorry that you had a negative experience. Our managers will talk with the team to ensure we are giving the best possible customer service and offering constructive solutions when guests are having issues. Thank you for your feedback and for being our guest.

5 out of 5

Posted by on Feb 23, 2020

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4 out of 5
The pool area was cold, pool itself was a little on the chilly side

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Julia C

We are so sorry about the overly cool pool temperature, and this will be fixed ASAP. Thank you!

5 out of 5
The staff is very professional, and the room was clean

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 5, 2019 by Julia C

Thank you kindly!

About the Holiday Inn Express Hotel of Neptune, an IHG Hotel

Location 3510 Highway 66, Neptune City, NJ 07753

Renovations + Closures

The following facilities or services will be unavailable from January 9 2024 to March 31 2024 (dates subject to change):

  • Fitness facilities
  • Swimming pool

This property is undergoing renovations from January 9 2024 to April 30 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Holiday Inn Express Hotel of Neptune, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. The family-friendly Holiday Inn Express Hotel of Neptune, an IHG Hotel also features an arcade/game room, coffee/tea in a common area, and laundry facilities. Self parking is free. This Neptune City hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 4 levels
  • 603 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel of Neptune, an IHG Hotel offers 95 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Neptune City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Masks are required in public areas for unvaccinated guests.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel Neptune
  • Holiday Inn Express Neptune

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.