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"Rooms are tiny and so are beds. But comfy if you're sleeping alone. AC wasn't working so had to change rooms later on. View sucks but overall hotel wa ... " More

By a verified traveler on Thu 24 Jun 2021

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Hotel Description

Hotel near 5th Avenue in New York

City center stay

At this Manhattan hotel, you'll be well placed to visit 5th Avenue and Madison Square Park, both within a 5-minute walk. Also, Empire State Building is within half a mile (1 km) and Madison Square Garden is within 2 miles (3 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonder Henri on 24 ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonder Henri on 24

Everyone (2) Couples (3) Family (2)
5 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 11, 2021 by Hotel Henri Team

Thank you for taking the time to review our hotel

3 out of 5
Rooms are tiny and so are beds. But comfy if you're sleeping alone. AC wasn't working so had to change rooms later on. View sucks but overall hotel wasn't too bad for the price.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 28, 2021 by Hotel Henri Team

We are sorry that you did not enjoy your stay with us.

5 out of 5
Small but nice. Very nice staff.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 28, 2021 by Hoytel Henri Team

Thank you for taking the time to review our hotel

3 out of 5
Television remote seemed to be very be responsive. Shower water ran onto floor (between glass panels).

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Team Henri

Thank you for taking the time out to review our hotel, we appreciate your feedback.

4 out of 5
Our stay at Hotel Henri was quite pleasing. The room was clean and the staff was very friendly. My husband and I are not used to such a small room so it was quite a surprise when we arrived. The closet space is minimal that with hangers, the doors didn't slide unless hangers were sideways. No drawer space at all. GREAT, GREAT location though! I would definitely return!

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jun 30, 2019 by Odell

Thank you for taking the time to leave a review, we are happy to hear that you had a great experience with us. We look forward to seeing you again soon to make it another memorable experience. Have a great day

4 out of 5
Location was perfect and easily accessible to transportation, shopping and restaurants. The facility fee [$25 per night] seems to be unnecessary since access to room refrigerator is limited --space taken up for items that you need to pay extra for, and you have to pay for meal/drink items if you go to Rodos restaurant or Rooftop bar. Room size was fine, bed and pillows very comfortable. TV and remote were not in sync --needed to manually jiggle electric plug to get TV to turn on/off.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 6, 2019 by Ellie

Thank you for taking the time out of your day to submit a review. The $25 facility fee allows you to connect to the Wi-Fi, provides you with access to the waters, coffee, and tea in the room, as well as access to the Equinox Fitness Club. I do however want to apologize for the inconvenience that you endured with the the TV and remote. I will be sure to direct this issue to our engineering department so that they can correct this for all future guests. Thank you for bringing this to our attention. Should you ever find yourself in the Greater New York area again, we hope to have the pleasure of hosting you again!

3 out of 5
I did not like condition of lobby. Shabby carpet. Also had to run down towels even when requested twice. And coffee also had to be chased after and gotten ourselves. The staff at desk were helpful and very friendly and ready to assist. They made things most pleasant.

Posted by on May 25, 2019

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Comment from Hotel Management

May 25, 2019 by Team Henri

Thank you for taking the time out to review our hotel. We appreciate your feedback.

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonder Henri on 24. Parking is available for a fee. This New York hotel is smoke free.

  • 118 guestrooms or units
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: New York 23rd St. Station (0.9 km / 0.5 mi)
  • Metro station: 23 St. Station (5th Av.) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonder Henri on 24 offers 118 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 9:00 AM to noon and on weekends from 9:00 AM to noon.

Sonder Henri on 24 has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 5.875
  • Resort fee: USD 34.43 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Business center/computer access
  • Health club access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 25.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 25.00 per night (rates may vary)
  • Self parking fee: USD 40.00 per day
  • Facilities fee: USD 30 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Henri New York
  • Henri New York
  • Hotel Henri
  • Sonder Henri on 24 Hotel
  • Sonder Henri on 24 New York
  • Sonder Henri on 24 Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.