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DoubleTree by Hilton Hotel Newark Airport

4-star property
128 Frontage Rd, Newark, NJ 1-855-201-7819
3.7 out of 5
Good!
See all 26 travelocity Reviews

"Nice transfer personnel from airport. Nice hotel. Entry very impressive, but once you go up on elevators to room floors the hotel seemed slight dirty ... " More

By a verified traveler on Sun 24 Sep 2023

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Hotel Description

4-star hotel near Prudential Center

Seaside stay

Within 6 miles (10 km) of this Newark hotel, you'll find Prudential Center and The Mills at Jersey Gardens. Red Bull Arena and Rutgers University Newark are also within 6 miles (10 km).

Free airport shuttle

This hotel features an indoor pool, a gym, and a restaurant. Unwind with a drink at the bar/lounge and enjoy free perks like WiFi in public areas and a roundtrip airport shuttle. Self parking, a 24-hour business center, and express check-out are also offered.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$212* Per night/room Oct 2 - Oct 3

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Newark Skyline View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Newark Airport ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Newark Airport

Everyone (13) Couples (7) Family (5)
4 out of 5
Nice transfer personnel from airport. Nice hotel. Entry very impressive, but once you go up on elevators to room floors the hotel seemed slight dirty and not kept in the hallways. A lot of trash on floors like not vacuumed in quite a white.

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by General Manager

Dear Renee, Thank you for taking the time to share feedback about your recent stay. It was great to know what you liked, especially our friendly service. However, we are disappointed to learn of the cleanliness concerns you experienced, so we apologize for not meeting your expectations or our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known. Kindest Regards, German Luzardo, General Manager

4 out of 5
It took a few calls before Front Desk answered. Check-in was easy and young lady was pleasant. Rooms overlooking interior lobby are noisy—bar is right outside room windows. Room was really pretty clean. Rug near bathroom door was damp. Faucet handles leaked when used, so this probably caused the wet carpet. Forgot to tell Front Desk, so my bad. Check-out was easy and young man working Front Desk was very friendly and pleasant.

Posted by on Sep 13, 2023

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Comment from Hotel Management

Sep 13, 2023 by Manager

Thank you for sharing your experience at our hotel. We will use your comments to improve our guest experience...We look forward to welcoming you back soon! Safe Travels!

1 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 9, 2023 by General Manager

Dear JOHANA JOY, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Kindest Regards, Jeff Fowlkes, General Manager

5 out of 5
Everyone was soo sweet

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 1, 2023 by GM

Dear Ruthie, Thank you for staying at the DoubleTree by Hilton Newark Airport and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we will enjoy sharing your compliments with our staff. We hope you will consider us your home away from home anytime you are in the area; we look forward to seeing you again!Kindest Regards, Jeff Fowlkes, General Manager

5 out of 5
I mostly liked the service I got from desk clerk Tim Butler. Very nice guy who was very helpful

Posted by , from TUSCON on May 10, 2023

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Comment from Hotel Management

May 11, 2023 by Jeff Fowlkes, General Manager

Dear Robert, Thank you for staying at the DoubleTree by Hilton Newark Airport and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we will enjoy sharing your compliments with our front desk associate Tim. We hope you will consider us your home away from home anytime you are in the area; we look forward to seeing you again!Kindest Regards, Jeff Fowlkes, General Manager

4 out of 5
Need to keep parking spaces for hotel guests. Have party attendees park on street.

Posted by on May 7, 2023

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Comment from Hotel Management

May 8, 2023 by Jeff Fowlkes, General Manager

Dear Carolin, It was our pleasure hosting you at DoubleTree by Hilton Newark Airport, and we hope overall you had a pleasant stay. We also welcome feedback regarding what you wish was different about your stay. We are always seeking to improve our guest experience; therefore, we are grateful for every comment regarding parking concerns. It would be an honor to host you again should your travels bring you back to the area.Kindest Regards, Jeff Fowlkes, General Manager

4 out of 5

Posted by , from Rockville on May 7, 2023

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Comment from Hotel Management

May 31, 2023 by General Manager

Dear Roland, Thank you for sharing the nice rating about your experience at DoubleTree by Hilton Newark Airport. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Kindest Regards,Jeff Fowlkes, General Manager

1 out of 5
Carpets throughout the hotel were shabby and dirty. Bathroom needed renovation. Cold water tap did not work and grout was filthy. Tiny tub/shower combo disappointing after a very long overseas flight. No hotel service guide in room. Room service button disconnected and when we called through the front desk, room service never answered. Restaurant food was fine but service was poor. I would NEVER stay here again. Goes for all Doubletree and Hiltons.

Posted by on Apr 13, 2023

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Comment from Hotel Management

Apr 14, 2023 by General Manager

Dear Laurie, Thank you for choosing us for your visit to our area. We want to extend our sincerest apologies for the housekeeping issues you came across, and for the delay you experienced in getting your room cleaned despite the requests you put in with the front desk; this is not the first impression we want to present. Our goal is for each guest to receive an exceptional experience. We are genuinely sorry that we fell short of this for you. Your feedback has been shared with the appropriate individuals, so future guests do not encounter such frustrations. Thank you for being so patient, and we hope you will reconsider and stay with us again, as we would like to provide you with the seamless visit you deserve.Kindest Regards, Jeff Fowlkes, General Manager

1 out of 5
I was screwed. I booked my flight on Alaska Air and my hotel on Doubletree. Both thru Travelocity. Alaska Air cancelled my flight so I couldn't go. And Doubletree refused to refund my money.

Posted by on Mar 16, 2023

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Comment from Hotel Management

Mar 17, 2023 by Jeff Fowlkes, General Manager

Dear Greg, Thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered with regard to the last-minute cancellation, which led to your disappointing experience. Our hotel has a standard cancellation policy that applies in most situations, such as yours. If you made a reservation through a third-party, prepaid booking site, you must make financial inquiries through them. We recommend that you connect with them directly for the resolution. We appreciate your patience, and we hope you will allow us another opportunity to host you in the future.Kindest Regards, Jeff Fowlkes, General Manager

5 out of 5
Employee, Michele was amazing, she was personable, respectful, and had a great sense of humor. Checking in what’s a great pleasure, thanks to Michele.

Posted by on Dec 23, 2022

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Comment from Hotel Management

Dec 25, 2022 by Jeff Fowlkes, General Manager

Dear Kathleen, Thank you for staying at the DoubleTree by Hilton Newark Airport and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we will enjoy sharing your compliments with our staff, especially with Michele. We hope you will consider us your home away from home anytime you are in the area; we look forward to seeing you again!Happy Holidays.Kindest Regards, Jeff Fowlkes, General Manager

About the DoubleTree by Hilton Hotel Newark Airport

Location 128 Frontage Rd, Newark, NJ 07114

Property Features

DoubleTree by Hilton Hotel Newark Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and 18 meeting rooms. Event space at this hotel measures 14692 square feet (1365 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at DoubleTree by Hilton Hotel Newark Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newark hotel is smoke free.

  • 503 guestrooms or units
  • 12 levels
  • 14692 sq ft of conference space
  • 1365 sq m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Newark International Airport Station (4.1 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Newark Airport offers 503 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

DoubleTree by Hilton Hotel Newark Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. Bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00–16.00 per person
  • Self parking fee: USD 25.00 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Newark Airport
  • DoubleTree Hilton Newark Airport
  • DoubleTree Hotel Newark Airport
  • DoubleTree Newark Airport
  • DoubleTree Newark Airport Hotel
  • Hilton DoubleTree Newark Airport
  • Newark Airport DoubleTree
  • Sheraton Hotel Newark Nj
  • Doubletree By Hilton Newark
  • DoubleTree by Hilton Hotel Newark Airport Hotel
  • DoubleTree by Hilton Hotel Newark Airport Newark
  • DoubleTree by Hilton Hotel Newark Airport Hotel Newark

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.