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4.1 out of 5

"Great hotel. Friendly staff. Renovated rooms. " More

By a verified traveler on Tue 31 May 2022

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Hotel Description

3-star hotel near Norfolk Botanical Garden

Near the airport

At this Norfolk hotel, you'll be within 3 miles (5 km) of Norfolk Botanical Garden and 6 miles (10 km) of Virginia Zoo. Also within 9 miles (15 km) are Norfolk Scope and Waterside Festival Marketplace.

Renovated in 2022

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$101* Per night/room Jan 1 - Jan 2

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Norfolk Airport ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Norfolk Airport

Everyone (9) Couples (2) Family (5)
5 out of 5
Great hotel. Friendly staff. Renovated rooms.

Posted by on May 31, 2022

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5 out of 5

Posted by on Oct 18, 2021

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1 out of 5
Don't stay here unless you are a smoker or love the smell of smoke!!!! The entire hotel smelled like an ashtray. The front desk folks were friendly and nice but I was so disappointed with the condition of this hotel. I come to Norfolk often and will never stay at this hotel again.

Posted by on Jun 17, 2020

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5 out of 5
Everything was nice, neat and clean. Customer service is excellent

Posted by on Dec 15, 2019

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5 out of 5
Very close to airport, lots of amenities, very clean and room was fully stocked

Posted by on Dec 1, 2019

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5 out of 5
The staff was super friendly and very helpful. The shuttle to the airport was such a big help. It mad the trip a lot less stressful

Posted by on Nov 3, 2019

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3 out of 5

Posted by on Sep 21, 2019

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5 out of 5
Would absolutely use your facility again if we were in the area

Posted by on Jun 26, 2019

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5 out of 5
Very quick shuttle pickup and return to airport. Staff very helpful.

Posted by on Feb 14, 2019

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4 out of 5
Hotel and staff were pleasant. Room was average; sofa had stains on it. Fitness room had older equipment but was available 24/7. Nice having 24 hour coffee available; breakfast was fine. The maid service was often incomplete. Towels were changed but kitchen area was not cleaned.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 25, 2019 by RNR

Thank you very much for your feedback on your stay with us at The Residence Inn Norfolk Airport!

About the Residence Inn by Marriott Norfolk Airport

Location 1590 N Military Hwy, Norfolk, VA 23502

Property Features

Residence Inn by Marriott Norfolk Airport offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1598 square feet (144 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A library, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Norfolk Airport. Free self parking is available. A complete renovation of Residence Inn by Marriott Norfolk Airport was completed in July 2022. This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 1598 sq ft of conference space
  • 144 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Norfolk Airport offers 130 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Norfolk Airport
  • Marriott Residence Inn Norfolk Airport
  • Residence Inn Marriott Hotel Norfolk Airport
  • Residence Inn Marriott Norfolk Airport
  • Residence Inn Norfolk Airport
  • Residence Inn Marriott Norfolk Airport Hotel
  • By Marriott Norfolk Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel
  • Residence Inn by Marriott Norfolk Airport Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel Norfolk

You should know

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.