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"Upon check-in I was directed to the "Concierge " desk to get my parking permit...there they tried to get me to attend a 90 minute presentation, presum ... " More

By a verified traveler on Wed 29 Jun 2016

Hotel Description

Family-friendly 3-star hotel near Pagosa Springs Golf Club

In Pagosa Springs

A stay at this hotel places you within half a mile (1 km) of Pagosa Springs Golf Club and 3 miles (5 km) of Pagosa Springs Center for the Arts. Stevens Reservoir and San Juan Historical Museum are also within 6 miles (10 km).

4 outdoor tennis courts

4 outdoor tennis courts, an indoor pool, and a spa tub are all featured at this smoke-free hotel. There's fun for all ages with mini golf and a children's pool, and barbecue grills are available on site. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free WiFi, sofa beds

Featuring conveniences like washers/dryers and sofa beds, the 475 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Dining areas, sitting areas, and refrigerators are also available.

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Deluxe Condo, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Condo, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Club Wyndham Pagosa ratings based on 10 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Club Wyndham Pagosa

Everyone (3)
1 out of 5
The unit was very outdated and not very clean. It smells like a musty basement. The couch was falling apart and stunk. I was not able to check in until 7pm because the unit was being “cleaned”. Definitely not worth the money

Posted by on Mar 26, 2021

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2 out of 5

Posted by on Jan 14, 2019

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4 out of 5

Good deal but they will try to sell you timeshare

Upon check-in I was directed to the "Concierge " desk to get my parking permit...there they tried to get me to attend a 90 minute presentation, presumably to sell me a timeshare. We were tired from driving so I wasn't in the mood to jump through Wyndham's hoops, so I declined. The last thing I want to do on a weekend trip is to be held hostage for a sales pitch. The room was clean and comfortable with a well-appointed kitchen...a great value for the price. We were on a lake with a balcony, which was very pleasant. Unfortunately there were rodent droppings on the deck chairs, so we couldn't really sit out there. All in all, a good price with a few drawbacks.

Posted by on Jun 29, 2016

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5 out of 5

Best place I've stayed in town!

For such a great town there aren't many options for a nice place to stay - this is my choice now!

Posted by on Mar 24, 2015

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2 out of 5

Timeshare property with aggressive sales attack.

What a surprise to find I was at a timeshare not a hotel. There are no services, aggressive sales pitch to buy timeshare, Front desk was real snotty and rude becaue we were not timeshare people. Very unhelpful, directing us to help desk which was their sales desk. We had to wash the towels and clean up the condo before we left. Never again!!

Posted by on Oct 4, 2012

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1 out of 5

Pictures are deceiving... old, outdated, units are not comfortable

Pros: Free Internet, unit had a nice view of the golf course
My husband and I had pre-paid for this condo for 5 nights for our trip. Once we arrived and looked at the unit, if I could have gotten my money back, we would have left then. The pictures posted are NOT what the units look like. The couch in the living room was like sitting on a rock, the bed was wore down and felt like sleeping on the floor, and the pillows were flat (all 5 of them!). The fan in the bathroom was hanging by wires and made an awful noise. We called the fron desk, but nothing was done, nor were they concerned. We stayed here when this property was a Fairfield and they have done nothing to up date the units. My advice, do stay here!

Posted by , from Orlando, CL on Sep 6, 2012

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4 out of 5

The resort was nice and comfortable, but...

Pros: Quiet
We checked in at the frontdesk and had a reservation for one night. We were given very little information about discounts only pointed in the direction of the activities center which closed early on Sundays. We had to go back to the frontdesk area to get our discount card after we were asked if we were offered the concierge package. The lady that helped us with the package was very nice and helpful. On our way to the unit we stopped and took a look at the swimming pool which was a basic workout facility with a nice pool. When we arrived at our room we were suprised to see a jetted tub, which was a bonus. The room was spacious and nice and the price was right. The next morning after check-out we sat down for the sales pitch which lasted about an hour and a half. I mentioned to the lady that we had to leave because I had to be some place at a certain time. These people do not care about where or what you have as far as time frames. I am not sure how they are trained but they are like VULTURES!!! BEWARE!!! I was told that Wyndham has bought Worldmark and that if we did not buy their timeshare that our points would not count as much. My credit was checked with not really even asking. They are rude and there was another older couple to the left of us who were very upset and I heard them say "so what your telling me is I have spent a lot of money on points through Worldmark and now your telling me my points are not going to count for anything?" I understood where these people were coming from when the sales representative tried to pressure us also. I had a phone call that was somewhat of an emergency and the lady understood this, but they were not concerned and still tried to sell trial points for $3000. I had to tell the gentleman (rudely) excuse me while I was talking on the phone, because I do not think he or any others cared. I am not asking for someone to care, just curtosy. I will be calling headquarters and complaining about how these people approach members with their sales pitch (this is definitely uncalled for). I have to agree with a previous comment that they can go stick it. It really makes me feel like never even buying a timeshare or upgrading ever again. Once I get this thing paid off I don't care if I can only use it for one day (ridiculous). That is pretty much it (if its worth the $50 of making you angry then go ahead and sit through this thing), just remember you've been forwarned and I hope many see this and some of the other comments before going through this.

Posted by on May 8, 2012

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2 out of 5

Don't Know if I would go again.....

The bed was the smallest queen I have ever slept on. I think it was probably a double, and the ""queen size"" ad was misleading. Only 3 wall sockets worked and this was a big hassle. the wireless internet worked about half the time. the room was clean but old....the towels were bare-thread qualtiy and the shower was not up to standards....I would have thought more of Wyndham.....the bed was very lumpy and hard at the same time and the pillows were non-existant...

Posted by on Jul 3, 2009

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3 out of 5

Third time was a big disappointment!

For the past three summers we have vacationed a week at this hotel. The first summer we stayed in the Peregrin units which were awesome. The next year we stayed in the Elk Run units which were even better. This summer, we were assigned the Ptarmigan B units. All of the B units are 396 sq. ft. with a small deck (2ft. x 6 ft). As we sat on the deck we had a view of only the bushes planted in front of the deck (they were high). We asked for another room and were told they would do what they could but they were pretty booked and it would cost us an extra fee which we were more than willing to pay. We stayed the week and as we went on our daily walk we saw many vacant units but were never accommodated. That was the biggest disappointment of all. Our advice would be to make sure you are satisfied with your room before you pay. This is the most we have ever paid and the worst accommodations we have had at this resort.

Posted by on Sep 19, 2008

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5 out of 5

Quiet and Peaceful

We stayed in a really cute 1 bedroom condo that had a full kitchen totally stocked. Grocery is close by so would have been easy to buy groceries and cook at the condo. There's an indoor hot tub for each building (4 units in each building) but no one else was staying in ours so we had it all to ourselves which was nice. The room it is in has windows all around it that can be opened with a nice mountain view so it was romantic. Our unit was clean and seemed newer. The couch had a rip in it which was kind of tacky but otherwise it was nice. Bathroom was new and very clean but the shower is small and the showerhead sucked. Onsite there is an indoor pool, tennis courts, gym, even a little putting green. They had yoga, pilates, and other workout classes you can attend if you're staying at the resort. Overall a nice place, really comfortable and so quiet out there you feel like you're in the country, well, a really suburban looking country! Be warned, it is an "ownership resort". We didn't want to attend anything, even though they tried to give us gifts to do so, we had to say no about 3 times but after that they left us alone about it.

Posted by on Apr 28, 2008

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Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

Club Wyndham Pagosa offers its guests an indoor pool, a children's pool, outdoor tennis courts, and a spa tub. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the family-friendly Club Wyndham Pagosa. Limited free parking is available on a first-come, first-served basis. This 3-star Pagosa Springs hotel is smoke free.

  • 475 guestrooms or units
  • 3 levels
  • Built in 1986
  • Ski lift tickets
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Club Wyndham Pagosa offers 475 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations have separate dining areas and are furnished with queen sofa beds. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Pagosa Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Washer and dryer
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Miniature golf on site
  • Golfing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Horse riding nearby
  • Playground on site
  • Hunting nearby
  • Bicycle rentals nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Pagosa Wyndham
  • Wyndham Pagosa
  • Wyndham Pagosa Condo
  • Wyndham Pagosa Condo Pagosa Springs
  • Wyndham Pagosa Pagosa Springs
  • Pagosa Springs Wyndham
  • Wyndham Hotel Pagosa Springs
  • Wyndham Pagosa Hotel Pagosa Springs
  • Wyndham Pagosa Springs
  • Wyndham Pagosa
  • Club Wyndham Pagosa Hotel
  • Club Wyndham Pagosa Pagosa Springs
  • Club Wyndham Pagosa Hotel Pagosa Springs

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.