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Sleep Inn And Suites Bensalem

2.5-star property
3427 Street Rd, Bensalem, PA 1-855-201-7819
3.3 out of 5
See all 15 travelocity Reviews

"Check-in was excellent. " More

By a verified traveler on Sat 25 Sep 2021

Points Of Interest

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Hotel Description

Bensalem guestrooms with free WiFi

In Bensalem

You'll find Cafe at Rothman and Parx Casino and Racetrack within 2 miles (3 km) of this hotel. Penn Community Bank Amphitheater and Historical Society of Bensalem are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and laundry facilities and free newspapers are also offered.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Oct 22 - Oct 23

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Sleep Inn And Suites Bensalem ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sleep Inn And Suites Bensalem

Everyone (7) Couples (6) Family (2)
2 out of 5
The room had a faint foul oder when we arrived, we were out for most of the afternoon, we left again to go to the movies and the smell got worse and worse. By the morning the smell was so disgusting we had to check out first thing in the morning. Please get this room cleaned, idk what was dead in there but it was absolutely awful.

Posted by on Aug 22, 2022

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Comment from Hotel Management

Aug 23, 2022 by Hotel Manager

Dear Guest,Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager

5 out of 5
Check-in was excellent.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by R M

Dear Andy We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon.

4 out of 5
The dumpsters were over flowing with trash…not something I like to see when you walk out of the hotel

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 13, 2021 by R M

Dear Kristen On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5

Posted by on Jun 18, 2021

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Comment from Hotel Management

Aug 10, 2021 by R M

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5
The hotel was outdated. Those hallways carpet needs major cleaning. The room carpet needs to be replaced. The front desk agent needs to be trained how to be friendly. The room was cleaned, but many things needs to be redone. Hire better maintenance personnel.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Aug 10, 2021 by R M

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
This had a 3.7 star rating, It’s a 1.5 star at best, dirty, and nasty, stains on everything, towels were stained, bedding was stained, floor was just nasty and stained, chair was nasty and stained. I will never stay at a Sleep Inn again. Worse than a Motel 6, low class as it gets.

Posted by , from St. George, Utah on Jan 3, 2021

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Comment from Hotel Management

Jan 11, 2021 by R M

Dear Heath On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
it's safe, clean and conveniently located for my travel purposes.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 18, 2019 by R M

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2 out of 5
The room was not as clean as it should have been. There was a piece of cereal in the bed under the sheets! The rack above the toilet was hanging on by a thread and there were policemen all over the place the early evening after we had arrived. I asked for a 6:30 am wake up call but that didn't happen. Overall it was not the best experience I had ever had at a Choice Hotel. And was disappointed.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by R M

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 18, 2019 by R M

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

About the Sleep Inn And Suites Bensalem

Location 3427 Street Rd, Bensalem, PA 19020

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Sleep Inn And Suites Bensalem. Self parking is free. Smoking is allowed in designated areas at this Bensalem hotel.

  • 64 guestrooms or units
  • 3 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Trevose Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Sleep Inn And Suites Bensalem offers 64 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Sleep Inn Bensalem
  • Sleep Inn Hotel Bensalem
  • Sleep Inn Bensalem Hotel
  • Bensalem Sleep Inn
  • Sleep Suites Bensalem Bensalem
  • Sleep Inn And Suites Bensalem Hotel
  • Sleep Inn And Suites Bensalem Bensalem
  • Sleep Inn And Suites Bensalem Hotel Bensalem

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.