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"Dirty refers to the pool. The pool tiles were so black with people oil, sunscreen and was gross. As a pool manager and lifeguard for 12 years as an ad ... " More

By a verified traveler on Mon 31 Jul 2023

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Hotel Description

Hotel near The Mall at Robinson in Pittsburgh

Near the airport

You'll be within 2 miles (3 km) of The Mall at Robinson and 6 miles (10 km) of Montour Trailhead and Parking at Cliff Mine Road with a stay here. Pittsburgh Technical College and Pittsburgh Botanic Garden are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel

Everyone (14) Couples (4) Family (5)
5 out of 5

Posted by on Nov 13, 2023

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Comment from Hotel Management

Dec 5, 2023 by Customer Service

Robert, we're delighted to know you had a splendid stay at the Holiday Inn Express & Suites Pittsburgh Airport! It seems you appreciated our commitment to providing top-notch hospitality. We do hope to have you back with us in the future for more memorable experiences.

2 out of 5
The Airport transportation was terrible. The van, on the inside, looked really bad, extremely dirty. My daughter really didn't want to touch anything. The driver's driving was very scary too. He would brake at the last minute for any stops he needed to make. Needless to say, my daughter got a different ride on the return trip to the airport.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Customer Service

Melinda, we appreciate you taking the time to share your feedback. We're sorry to hear about your experience with our airport shuttle service. We can assure you that we prioritize the safety and cleanliness of all our vehicles for the comfort of our valued guests, and we'll make sure to address your concerns. We hope that the rest of your stay was pleasant and that you'll allow us future opportunities to improve your impression.

3 out of 5
Dirty refers to the pool. The pool tiles were so black with people oil, sunscreen and was gross. As a pool manager and lifeguard for 12 years as an adult, the green algae on the walls of the pool was bad. Don’t know who or what pool company cleans it, but was disgusting. I didn’t have a chemical tester but smelled absolutely no chlorine. It’s such a beautiful courtyard with the pool. The pool-filthy. Had my three grandkids there,,, Uck.

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 1, 2023 by Customer Service

Hello Karen,Thank you for your feedback. We regret to hear about your experience with the pool area during your stay. Maintaining a clean, hygienic environment for all guest facilities is of utmost importance to us. Your input will be shared with the team responsible for pool maintenance to ensure our standards are met.That said, we're glad to learn that you found our courtyard attractive. We strive to provide an inviting atmosphere for our guests. We hope you'll consider us again in the future with the understanding that your experience was not indicative of the quality we strive to provide.Sincerely,The Team at Holiday Inn Express & Suites Pittsburgh Airport

5 out of 5

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 18, 2023 by Customer Service

Thanks for the perfect rating, Jessica!We're pleased to hear that you have fully enjoyed your stay at Holiday Inn Express & Suites Pittsburgh Airport, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

1 out of 5
Rude staff, damp and musty smell, no accommodation for shuttle. The front desk supervisor (along side the property manager) was the most inconsiderate, rude, nasty, condescending, arrogant we have ever encountered.

Posted by on Jul 1, 2023

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Comment from Hotel Management

Jul 9, 2023 by Customer Service

Thank you for taking the time to share your feedback, Cody.We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.

5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

May 21, 2023 by Customer Service

Thank you for this excellent rating, Henry!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Holiday Inn Express & Suites Pittsburgh Airport! We'd love to host you again someday for yet another unforgettable visit.

4 out of 5
Staff was very friendly and helpful. Breakfast was great. Room conditions were good.

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 1, 2023 by Customer Service

Thanks for the excellent review, Samantha!We're delighted your time at Holiday Inn Express & Suites Pittsburgh Airport was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our friendly staff and delicious breakfast as well as our great rooms. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.

5 out of 5

Posted by on Apr 3, 2022

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2 out of 5

Posted by on Jan 1, 2022

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4 out of 5
No Comments

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 9, 2021 by Customer Service

Thank you for the 4-star rating, Tiffany! We are delighted to see that you had a wonderful time at Holiday Inn Express & Suites Pittsburgh Airport. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

About the Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel

Location 5311 Campbells Run Rd, Pittsburgh, PA 15205

Property Features

Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel. Free self parking is available. This Pittsburgh hotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel offers 148 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pittsburgh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car required
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh Airport
  • Holiday Inn Express Pittsburgh Airport
  • Holiday Inn Express Hotel And Suites Pittsburgh Airport
  • Holiday Inn Pittsburgh
  • Pittsburgh Holiday Inn
  • Holiday Inn Express Pittsburgh
  • Holiday Inn Express Hotel Suites Pittsburgh Airport
  • Holiday Inn Express Hotel Suites Pittsburgh Airport an IHG Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Pittsburgh Airport, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.