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Baymont by Wyndham Portage Indiana Dunes

2.5-star property
2323 Willowcreek Rd, Portage, IN 1-855-201-7819
3.2 out of 5
See all 23 travelocity Reviews

"The room was fine though it smelled as if someone had smoke in the hall for a long time. The room was clean and did not smell. Breakfast was tasty a ... " More

By a verified traveler on Fri 18 Mar 2022

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Hotel Description

Enjoy the indoor pool at this Portage hotel

In Portage

You'll find Founders' Square Park and Portage Hospital within 3 miles (5 km) of this hotel. Indiana Dunes National Park and Lake Michigan are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like local cuisine breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 76 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free local calls, hair dryers, and ironing boards are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room May 26 - May 27

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Baymont by Wyndham Portage Indiana Dunes ratings based on 23 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Baymont by Wyndham Portage Indiana Dunes

Everyone (8) Couples (5) Family (5)
4 out of 5
The room was fine though it smelled as if someone had smoke in the hall for a long time. The room was clean and did not smell. Breakfast was tasty and plentiful. Check-in was quick and easy. Clerk was helpful

Posted by , from COLUMBUS on Mar 18, 2022

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Comment from Hotel Management

Mar 22, 2022 by Guest Relations Management

Thank you for your compliments to our staff hospitality and breakfast layout. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We hope to impress you again during your next visit and we thank you for sharing your experience.

1 out of 5
This hotel is

Posted by on Aug 6, 2021

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Comment from Hotel Management

Sep 17, 2021 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

1 out of 5

Posted by on Jul 29, 2021

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Comment from Hotel Management

Oct 28, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1 out of 5
Nothing

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 20, 2021 by Guest Relations Management

Dear Guest, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectations. We always desire for our valued guests experience to be outstanding. If you could reach out and provide more feedback about the issues you experienced so we may address them promptly. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

1 out of 5
Upon arriving the elevator was out of service so we walked up 3 flights of stairs. as we walked into our room the toilet was running water. We called me they fixed it, after using the restroom it was running water again. They fixed it. Well each time we used it it did the same thing. Very annoying when staying 2 nights. I called before we decided to stay and asked if there was a continental breakfast and they said yes so we decided to pay the extra to save us from leaving to go out for breakfast and upon arriving there was a sign saying we will get a brown bag breakfast. Funny thing it had oatmeal in it! How am I supposed to fix that??? So there goes a $15 a savings per person bc we had to be inconvenienced and go out for breakfast. Our tv remote did not work. They gave us batteries to make it work. Then the first evening the cable went out In order to get more towels there was a note saying put the old in a bag provided out of your door. There was no bag! The second day the elevator was back working. Yay! Well the third day elevator was out again! Paid $283 for 2 nights was not worth it!

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 7, 2021 by Manager

We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

3 out of 5
This place was gross- even the elevator was dirty. Our room was dog friendly so we didn’t complain but there was hair everywhere and paw prints on the bed ruffle. Glad we only had one night- it was gross

Posted by on May 21, 2021

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Comment from Hotel Management

May 23, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2 out of 5
just did not feel safe in this hotel. Also not very clean.

Posted by on May 9, 2021

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Comment from Hotel Management

May 11, 2021 by Manager

You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

3 out of 5
It wasn’t as clean as it should have been and it smelled musty throughout the entire hotel. Next time I’ll definitely spend more money for a better hotel.

Posted by , from Greendale, IN on Jul 13, 2020

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Comment from Hotel Management

Jul 15, 2020 by Manager

Thank you for reviewing your stay. We strive to deliver a superior guest experience, but it seems like your time with us did not meet your expectations. We apologize for any shortcoming that you may have encountered during your visit, and we would like to know more about how we can make your next stay with us enjoyable. Your experience is important to us, and we hope to redeem ourselves with you, should you choose to stay with us again. I do hope you'll return and let us show you a far better experience.

5 out of 5
was a good experience. the only complaint would be the fan in the bathroom was very loud and probably in need of repair.

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 7, 2020 by Mitch-Feedback Moderation Associate

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3 out of 5
When we arrived Hotel only had us down for 2 nights instead of 3

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Manager

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

About the Baymont by Wyndham Portage Indiana Dunes

Location 2323 Willowcreek Rd, Portage, IN 46368

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Portage Indiana Dunes offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1417 square feet (132 square meters) and includes conference space. The business-friendly Baymont by Wyndham Portage Indiana Dunes also features complimentary newspapers in the lobby, a front desk safe, and RV/bus/truck parking. Self parking is free. This Portage hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • 1417 sq ft of conference space
  • 132 sq m of conference space
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Portage - Ogden Dunes Train to Chicago (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Baymont by Wyndham Portage Indiana Dunes offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free local cuisine breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Baymont by Wyndham Portage Indiana Dunes has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 per room (weight limit: 100 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Portage
  • Baymont Wyndham Portage Hotel
  • Baymont Wyndham Portage
  • Portage Holiday Inn
  • Holiday Inn Express Portage Hotel
  • Portage Holiday Inn
  • Holiday Inn Express Portage
  • Baymont Inn Suites Portage
  • Baymont by Wyndham Portage Indiana Dunes Hotel
  • Baymont by Wyndham Portage Indiana Dunes Portage
  • Baymont by Wyndham Portage Indiana Dunes Hotel Portage

You should know

  • Pool access available from 9:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.