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4.8 out of 5

"No on site parking. Had to park a few blocks away. Included breakfast was a muffin and coffee bc of covid " More

By a verified traveler on Mon 22 Feb 2021

Hotel Description

3-star hotel near Utah Valley Convention Center

City center stay

You'll be steps from Utah Valley Convention Center and within a 10-minute walk of Provo City Center Temple with a stay at this Provo Central Business District hotel. Brigham Young University and Provo Utah Temple are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 133 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Refrigerators, coffee/tea makers, and hair dryers are also available.

Deluxe Room, Multiple Beds (2 Queenbeds & Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$104* Per night/room Apr 25 - Apr 26

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 Queenbeds & Sofabed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Provo ratings based on 21 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Provo

Everyone (11) Couples (2) Family (7)
3 out of 5
No on site parking. Had to park a few blocks away. Included breakfast was a muffin and coffee bc of covid

Posted by on Feb 22, 2021

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Comment from Hotel Management

Mar 23, 2021 by Jeana D - AGM

We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Thank you for staying with us

5 out of 5
The hotel was exceptionally clean and felt that they took safety and cleanliness seriously. Even though they couldn't do a traditional continental breakfast, the fact that we were able to grab and go food was a definite bonus!

Posted by on Feb 2, 2021

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Comment from Hotel Management

Feb 5, 2021 by Jeana D - Assistant General Manager

Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. Thank you for your kind words - We look forward to being of service to you in the future.

4 out of 5

Posted by on Oct 25, 2020

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Comment from Hotel Management

Oct 28, 2020 by CarmenZ

Thank you for taking the time to provide us feedback on your recent stay. We appreciate you staying with us. If there is anything we can do to make you stay better, please let us know. We are at your service. Respectfully, Your Hyatt Place Family

5 out of 5
Things were great. A little hard to get in and out of the parking lot because of road construction.

Posted by on Jun 17, 2020

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Comment from Hotel Management

Jun 27, 2020 by Jeana D - Assistant General Manager

We appreciate your feedback - thank you for staying with us!

5 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by Jeana Doyle - Assistant General Manager

Thank you for your feedback - We appreciate you staying with us!

5 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by CarmenZDOS

Thank you so much for staying with us, and for the nice score. We'd love to have you return to us whenever in the Provo, Utah Valley area. We are at your service. In the Spirit of Hospitality, CarmenZ Director of Sales

5 out of 5
Very nice place. Very clean and staff was efficient

Posted by , from Las Vegas on Feb 5, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hyatt Place Provo

Thanks for the 5 star review! We're glad you enjoyed your stay!

5 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 21, 2020 by CarmenZDOS

Thank you for staying with us. We appreciate you taking the time to provide us feedback on your most recent stay. We'd love to have you return when in the Provo area. We are at your service. In the Spirit of Hospitality, Carmen Z. Director of Sales

5 out of 5

Posted by on Dec 11, 2019

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5 out of 5
Great facility, fun gym and pool. Everything was clean and up to standard. Very nice staff and a great cleaning crew.

Posted by on Dec 1, 2019

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Renovations + Closures

The following facilities or services will be unavailable from February 1 2021 to May 29 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool

The property will be renovating from February 1 2021 to September 30 2021 (completion date subject to change). The following areas are affected:

  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hyatt Place Provo offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Provo. This 3-star Provo hotel is smoke free.

  • 133 guestrooms or units
  • 1827 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Provo, UT (PVU) (7.1 km / 4.4 mi)
  • Train station: Provo Station (1.2 km / 0.7 mi)

Room Amenities

Hyatt Place Provo offers 133 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Gallery Kitchen - Onsite bistro. Guests can enjoy drinks at the bar.

Coffee to Cocktails Bar - Onsite bar. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 5 per person (approximately)
  • Nearby parking fee: USD 10.00 per day (100 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Provo Hotel
  • Hyatt Place Provo Utah
  • Hyatt Place Provo Utah
  • Hyatt Place Provo Hotel
  • Hyatt Place Provo Provo
  • Hyatt Place Provo Hotel Provo

You should know

  • Pool access available from 6:00 AM to 9:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.