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4.3 out of 5

"Very friendly, easy on off highway, very clean, good Covid protection in place. Breakfast was bagged and handed out at desk with coffee, under circum ... " More

By a verified traveler on Thu 08 Oct 2020

Hotel Description

Enjoy free buffet breakfast at this Ashland hotel

In Ashland

Within 2 miles (3 km) of this Ashland hotel, you'll find Randolph-Macon College and Ashland/Hanover Visitor's Center. James River Cellars Winery and Hanover Country Club are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, LED TVs

Featuring conveniences like living rooms and dining areas, the 115 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include refrigerators, microwaves, and rainfall showerheads.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Nov 26 - Nov 27

Room, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Richmond North Ashland ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Richmond North Ashland

Everyone (5) Family (2)
5 out of 5
Very friendly, easy on off highway, very clean, good Covid protection in place. Breakfast was bagged and handed out at desk with coffee, under circumstances I’ll except.

Posted by on Oct 8, 2020

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Comment from Hotel Management

Oct 12, 2020 by gs

Good Morning, Thank you for taking the time to give us a review about your recent stay with us at the Holiday Inn Express of Ashland, we greatly appreciate your feedback. We are thrilled to know that you had such a positive experience during your stay at our location. We welcome the opportunity to serve you again in the future and hopefully make your next stay with us a great one!! Please let us now if we can be of any further assistance, we would be happy to assist you. Have a great day!! Sincerely Guest Services Holiday Inn Express & Suites of Ashland

5 out of 5

Posted by on Oct 1, 2020

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Comment from Hotel Management

Oct 12, 2020 by gs

Good Morning, Thank you for taking the time to give us a rating about your recent stay with us at the Holiday Inn Express of Ashland, we greatly appreciate your feedback. We welcome the opportunity to serve you again in the future and hopefully make your next stay with us a great one!! Please let us now if we can be of any further assistance, we would be happy to assist you. Have a great day!! Sincerely Guest Services Holiday Inn Express & Suites of Ashland

2 out of 5
Relatively generic Holiday Inn. Didn’t expect much. But when you get a room with a spotlight shining in the room and curtains that don’t close, it’s not a good experience. They took COVID-19 seriously enough that they closed breakfast and the other amenities. But then the front desk employee didn’t wear a mask, even when handing out food items, it seems like he really didn’t care about guest safety. Won’t stay here again.

Posted by on Jun 30, 2020

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5 out of 5
We enjoyed our stay very much - very close to the ball field we were playing at - staff friendly, room nice and looked newly remodeled. The only disappointment was the pool was closed for maintenance. Would stay again.

Posted by on Oct 14, 2019

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2 out of 5
When we arrived we found out the pool was closed and we were traveling with children so naturally they were very upset. Also our bathtub was dirty and the fan in the bathroom did not work. The curtains and windows seemed moldy and dirty. We will not stay there again.

Posted by on Sep 22, 2019

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4 out of 5

Posted by on Aug 24, 2019

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5 out of 5
The breakfast spread was awesome! The rooms were comfortable and clean.

Posted by on Jul 9, 2019

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5 out of 5

Great experience

Very nice facility. Seemed very clean. Staff very polite and helpful. Breakfast bar very nice. Beverage center available all day. I wouldn't hesitate to stay here again.

Posted by , from Pennsylvania on Jan 1, 2018

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4 out of 5

The friendliness and welcoming staff was wonderful in making our two-night stay feel safe and secure.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
The friendliness and welcoming staff was wonderful. The pool and hot tub was exceptional. They have a no diving policy but did allow for my son to jump from the side as kids always want to do. The room as standard and not anything exceptional that I would expect from a newer Holiday Inn property. Both bed matresses were hard and the beds sit lower to the floor than other hotels we frequent and not comfortable to either or my son. The full hot breakfast buffet was frozen biscuits, preformed eggs, sausage gravy, and sausage patties, cereal, pancake maker and had no fruit except for bananas. Would I go back??? Yes, but I would try a Suite in hopes of a better bed. Oh, and go out for breakfast.

Posted by on Apr 5, 2013

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5 out of 5

Excellent in all areas.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
My family and I chose Holiday Inn Express after reading positive reviews from others and because we wanted accommodations that were close to Kings Dominion. We were very impressed with the friendly staff and overall cleanliness, and we have no complaints to offer. Would recommend this hotel to others!

Posted by on Apr 4, 2013

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About the Holiday Inn Express Hotel & Suites Richmond North Ashland

Location 107 Carter Rd S, Ashland, VA 23005

Property Features

Holiday Inn Express Hotel & Suites Richmond North Ashland offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. Event space at this hotel measures 1250 square feet (113 square meters). The business-friendly Holiday Inn Express Hotel & Suites Richmond North Ashland also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

  • 1 building
  • 115 guestrooms or units
  • 3 levels
  • 1250 sq ft of conference space
  • 113 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Richmond Intl. Airport (RIC) (39.2 km / 24.3 mi)
  • Train station: Ashland Station (2.8 km / 1.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Richmond North Ashland offers 115 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Ashland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Living room
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Richmond North Ashland
  • Holiday Inn Express Richmond North Ashland
  • Holiday Inn Express Hotel Richmond North Ashland
  • Holiday Inn Express Richmond North Ashland
  • Holiday Inn Express Hotel & Suites Richmond North Ashland Hotel
  • Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
  • Holiday Inn Express Hotel Suites Richmond North Ashland
  • Holiday Inn Express Hotel Richmond
  • Holiday Inn Express Richmond
  • Express Richmond Ashland

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.