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"Bathroom toilet ran and room had rusty ceiling and peeling wallpaper " More

By a verified traveler on Sun 08 Aug 2021

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Hotel Description

Enjoy the free WiFi at this Sandston hotel

Near the airport

Stay at this Sandston hotel and you'll be within 2 miles (3 km) of White Oak Village and 6 miles (10 km) of Broad Street. Edgar Allan Poe Museum and Dabbs House Museum & Henrico County Tourist Information Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and express check-out are also provided.

Free WiFi, refrigerators

The 61 soundproofed guestrooms offer free WiFi and room service. TVs come with cable channels, and other amenities include refrigerators and microwaves.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$71* Per night/room Jan 30 - Jan 31

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Richmond Airport ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Richmond Airport

Everyone (19) Couples (3) Family (7)
3 out of 5
Bathroom toilet ran and room had rusty ceiling and peeling wallpaper

Posted by on Aug 8, 2021

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4 out of 5
O

Posted by on Jul 27, 2021

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5 out of 5

Posted by on Jul 25, 2021

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4 out of 5
bathroom wall was still patched and not finished..stains in bath tub

Posted by on Jul 6, 2021

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4 out of 5
It was very nice and clean. The staff was on his personal phone during my check in process, not really friendly.

Posted by on Mar 21, 2021

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1 out of 5
Absolutely awful. The people at the front desk were nice but after that the experience was hellacious! I would not let my enemy stay there!!!!!

Posted by on Sep 27, 2020

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5 out of 5

Posted by on Feb 2, 2020

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3 out of 5
The front desk staff was very efficient, helpful and friendly. The remote control to TV did not seem to work. I was only spending a few hours in the room because of an early flight so i did not really need it. There was a strong bleach smell in the room and dirty wash cloth on the floor in the bathroom when I arrived. The tub either had a stain or was not fully cleaned.

Posted by on Jan 21, 2020

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5 out of 5
Every one is so friendly. The staff is great! The room was adequate, bed and pillows were comfy. The only thing i didnt like is theres no elevator. My husband has a disability and it was very hard to get up the stairs with heavy luggage and helping him

Posted by on Dec 28, 2019

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4 out of 5
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by on Oct 29, 2019

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About the Quality Inn Richmond Airport

Location 5240 Airport Square Ln, Sandston, VA 23150

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Richmond Airport. Self parking is free. This Sandston hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 2 levels
  • Built in 1997
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Quality Inn Richmond Airport offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2021.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night (1000 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Richmond Airport
  • Comfort Inn Richmond Airport
  • Comfort Inn Sandston
  • Sandston Comfort Inn
  • Quality Inn Sandston
  • Quality Sandston
  • Quality Richmond Airport
  • Quality Richmond Sandston
  • Quality Inn Richmond Airport Hotel
  • Quality Inn Richmond Airport Sandston
  • Quality Inn Richmond Airport Hotel Sandston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.