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4.7 out of 5

"Staff was great. Check in was easy " More

By a verified traveler on Mon 09 May 2022

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Hotel Description

Ashland guestrooms with free WiFi

In Ashland

Within 2 miles (3 km) of this Ashland hotel, you'll find Randolph-Macon College and Ashland/Hanover Visitor's Center. James River Cellars Winery and Hanover Country Club are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A gym is provided and the front desk is staffed around-the-clock.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Jun 28 - Jun 29

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Ashland ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Ashland

Everyone (3) Couples (4) Family (4)
5 out of 5
Staff was great. Check in was easy

Posted by on May 9, 2022

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Comment from Hotel Management

May 10, 2022 by Kelly

Hi Tammy , Thank you for choosing to stay with us and providing your valuable feedback! We're glad you enjoyed your stay overall and hope to see you again in the future.

5 out of 5
Room small. No microwave. No closet very little space in room to place luggage.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Apr 21, 2022 by Kelly

Hi Bruce , Thank you for choosing to stay with us and providing your valuable feedback! We're glad you enjoyed your stay overall and hope to see you again in the future.

5 out of 5
Property was great. No towels at check in but they brought them after I requested

Posted by , from OTEGO on Feb 6, 2022

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5 out of 5

Posted by on Dec 27, 2021

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5 out of 5
Nice room setup with space to move around, works great for quick one night stays vs longer stays, whcih would need to be a Suite.

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 10, 2021 by Rocqui

Hi Chad, Thank you for your valuable feedback. We're glad you enjoyed your stay and hope to see you again in the future!

5 out of 5
Hardwood floors and modern look

Posted by , from Henrici on Oct 26, 2021

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Comment from Hotel Management

Nov 1, 2021 by Rocqui

Hi Kimberly, Thank you for choosing to stay with us and providing your valuable feedback! We're glad you enjoyed your stay and hope to see you again in the future.

5 out of 5
The decor and game area was nice

Posted by , from Henrici on Oct 25, 2021

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Comment from Hotel Management

Nov 1, 2021 by Rocqui

Hi Kimberly, Thank you for choosing to stay with us and providing your valuable feedback! We're glad you enjoyed your stay and hope to see you again in the future.

5 out of 5
Kids enjoyed game room right inside front door

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 21, 2021 by Kelci

Hello, Thank you for choosing to stay with us and providing your valuable feedback! We are glad you're children enjoyed our Lobby. Have a great week!

5 out of 5
Easy in and off access to I95

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 9, 2021 by Rocqui

Hello, Thank you for choosing to stay with us and providing your valuable feedback! We are glad you enjoyed your stay and hope to see you again whenever your travels bring you back to the area. Have a great week!

4 out of 5
Breakfast being available

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by Rocqui

Hello, Thank you for choosing to stay with us and providing your valuable feedback! We are glad you enjoyed your stay and hope to see you again in the future. Have a great week!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free. This Ashland hotel is smoke free.

  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ashland Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Guest accommodations at Tru by Hilton Ashland offer hair dryers and irons/ironing boards. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

  • LCD television
  • Cable channels
  • Premium channels
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Ashland Hotel
  • Tru by Hilton Ashland Ashland
  • Tru by Hilton Ashland Hotel Ashland

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.