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4.3 out of 5

"The check in receptionist was friendly and very helpful. " More

By a verified traveler on Fri 09 Aug 2019

Hotel Description

Hotel near White Oak Village in Sandston

In suburbs

You'll be within 2 miles (3 km) of White Oak Village and 9 miles (15 km) of Richmond Coliseum with a stay here. Also within 9 miles (15 km) are Greater Richmond Convention Center and Edgar Allan Poe Museum.

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and LCD TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Oct 10 - Oct 11

Suite, 2 Double Beds, Non Smoking (2nd Floor, Spacious)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Holiday Inn Express Richmond Airport, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Richmond Airport, an IHG Hotel

Everyone (3) Couples (2) Family (2)
1 out of 5
Pool is cold. Room keys don’t work. Lobby is cold. Missing a sock. Staff at front desk was really helpful.

Posted by on Aug 15, 2021

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5 out of 5
The check in receptionist was friendly and very helpful.

Posted by on Aug 9, 2019

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5 out of 5
convenient location, staff very accommodating, clean facilities, easy to locate.

Posted by on Jul 16, 2019

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5 out of 5

Posted by on Feb 18, 2019

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5 out of 5
Very convenient off of I-295 and I-64. Super close to the airport.

Posted by on Feb 5, 2019

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2 out of 5

Not what we expected.

Pros: Location was close to the airport, the breakfast was decent.
Cons: The entire hotel didn't look like it had been dusted in years. We just got a dirty vibe. There is also not a hot tub and the vending machine prices are outrageous.
Location: We enjoyed a concert nearby in At the Richmond collesium. We had lunch at a local Place called Lucy's. I would highly recommend.

Posted by , from Monticello, IN on Nov 14, 2016

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Comment from Hotel Management

Nov 17, 2016 by front desk

Thank you for staying with us and we have addressed the issues with our team

5 out of 5

Quiet, comfortable room

Pros: Free breakfast, Quiet
The hotel is very quiet, great since its near the airport. Room layout was great, one of the nicest I've ever seen. The room was very quiet. Breakfast was tasty. Staff was friendly. One of the best hotel experiences I've ever had, will stay there again the next time we come to Richmond.

Posted by , from Waqles, MA on Nov 15, 2011

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5 out of 5

This is a nice hotel with great staff!

Pros: Free Internet, Quiet
Staff was VERY friendly and helpful getting my last minute reservation verified. Everything was clean and just what we expected. We only stayed one night as this was the halfway point between Pennnsylvania and the Outer Banks, NC !

Posted by , from Butler, PA on Apr 14, 2011

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5 out of 5

Staff was very helpful and friendly

Pros: Close restaurants, Free Internet, Quiet
The location is perfect for many venues. The room was comfortable and clean. The staff was extremely helpful and friendly. I will definitely return if I am scheduled to be in the area again.

Posted by , from Middlesex, VA on Apr 13, 2011

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5 out of 5

Worth the money

Excellant location 1 mile from the airport. You can't even hear the planes land.

Posted by on Jan 24, 2009

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About the Holiday Inn Express Richmond Airport, an IHG Hotel

Location 491 International Center Dr, Sandston, VA 23150

Property Features

Holiday Inn Express Richmond Airport, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. The business-friendly Holiday Inn Express Richmond Airport, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle during limited hours and an area shuttle are free. Limited free parking is available on a first-come, first-served basis. This Sandston hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Richmond Airport, an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express Hotel Richmond Airport
  • Holiday Inn Express Richmond Airport
  • Richmond Airport Holiday Inn Express
  • Holiday Inn Express Richmond Airport Hotel
  • Holiday Inn Sandston
  • Holiday Inn Express Sandston
  • Sandston Holiday Inn
  • Holiday Inn Express Richmond Airport Hotel Sandston
  • Holiday Inn Express Richmond Airport
  • Holiday Inn Express Richmond Airport, an IHG Hotel Hotel
  • Holiday Inn Express Richmond Airport, an IHG Hotel Sandston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.