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Quality Inn and Conference Center

2.5-star property
5501 National Rd E, Richmond, IN 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Bathtub could stand to be replaced. The rest is good. " More

By a verified traveler on Sat 25 Feb 2023

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Hotel Description

Hotel with 1 indoor pools, connected to the convention center in Richmond

City center stay

You'll find Richmond Mall and Hayes Arboretum within 2 miles (3 km) of this hotel. Glenn Miller Park and Rose Garden are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Apr 16 - Apr 17

Standard 2 Queens Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn and Conference Center ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn and Conference Center

Everyone (8) Couples (2) Family (5)
4 out of 5
Bathtub could stand to be replaced. The rest is good.

Posted by on Feb 25, 2023

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Comment from Hotel Management

Feb 27, 2023 by Manager

Hello Catherine,We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

4 out of 5

Posted by on Feb 20, 2023

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Comment from Hotel Management

Mar 19, 2023 by Manager

Hello William,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

5 out of 5
Reasonable place for an overnight stay. Decent breakfast. Only complaint was that the drapes were too sheer to close out tge outside lights at night.

Posted by , from MEDINA on Feb 5, 2023

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Comment from Hotel Management

Feb 7, 2023 by Manager

Hello DONNA,Thank you for taking the time to share. We appreciate your feedback regarding our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4 out of 5

Posted by on Aug 15, 2022

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Comment from Hotel Management

Nov 14, 2022 by Manager

Hello Barbara,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4 out of 5
This property was nice but sadly with it being on the hill and parking down below it was hard for the people in my party to walk up the hill. Would have been nice to have handicap parking up on top or at least have the entrance to the restaurant open for easier access.

Posted by on May 18, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager

Hello Dennis, Thank you for taking the time to share your comments regarding our parking and comments about our property. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5 out of 5
Bathroom was a bit on outdated.

Posted by on Oct 24, 2021

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Comment from Hotel Management

May 9, 2022 by Manager

Hello Jennifer, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4 out of 5

Posted by on Jul 14, 2021

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5 out of 5
The room was nice on all levels. Breakfast was disappointing. Spa not available. Could be a great property but then I wouldn’t have gotten a great rate.

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by Kay

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback on our Hotel. We are glad you enjoyed your stay! Hope to see you in the future!!!!

1 out of 5
Pool closed. No clean. Toilets didn’t work. No née room. “We are full!” Really? Empty parking lot. TV in workout room didn’t work. Also noisy guests. Don’t stay here!!!!!

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by K

We apologize for the issues you experienced with your guest room and the other issues you had.

4 out of 5
Perfect for what i needed.close to alot of restaurants.and close to freeway.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 17, 2021 by K

Thank you for the nice rating and comments. We appreciate you, and hope to see you in the near future.

About the Quality Inn and Conference Center

Location 5501 National Rd E, Richmond, IN 47374

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available. This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Richmond
  • Quality Richmond
  • Quality And Conference Center
  • Quality Inn and Conference Center Hotel
  • Quality Inn and Conference Center Richmond
  • Quality Inn and Conference Center Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.