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4.3 out of 5

"The hotel is right at the harbor and shopping and restaurants right across the street. " More

By a verified traveler on Sat 14 Sep 2019

Hotel Description

4.5-star luxury hotel near Saint John Regional Hospital, connected to a shopping center

City center retreat

At this hotel, you'll be steps from New Brunswick Museum and Saint John Coast Guard Base Lighthouse. Market Square and Saint John Police Museum are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 197 guestrooms also offer MP3 docks and LCD TVs with cable channels. 24-hour room service, WiFi, and premium bedding are also available.

1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100* Per night/room Jul 30 - Jul 31

Junior Suite, One King Bed, Club Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, One Queen Bed, Club Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 KING BED DOWNTOWN VIEW

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Harbor View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Saint John ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Saint John

Everyone (5) Family (2)
3 out of 5
The hotel is right at the harbor and shopping and restaurants right across the street.

Posted by on Sep 14, 2019

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5 out of 5

Posted by on Sep 4, 2019

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5 out of 5

Posted by on Aug 26, 2019

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2 out of 5
it was located close to bars and restaurants. The rooms were just surfaced cleaned. There was a lot of dirt and dust in the room.

Posted by on Jul 13, 2019

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5 out of 5

Very friendly staff. They made me feel very welcomed.

I would recommend staying at this hotel. It is located right on the harbor. The staff made excellent recommendations for places to eat and visit.

Posted by on Nov 16, 2011

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5 out of 5

Friendly staff, Excellent room service.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Great place to stay if traveling. I stayed here during late December there wasn't many people booked at the time so I felt as if I had the place to myself. Tunnel to the mall under the Hilton was very useful when it was -14C outside. The view was superb along with the literally walk on water deck. The room was very spacious with a great LCD HDTV. The shower was nice to hop into every day. I just loved the place. Would stay there anytime.

Posted by , from Florida on Feb 8, 2011

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3 out of 5

Give me a break.

I was booked by my company to stay here for 4 days in March/08. Well I beg to differ. I've travelled around quite a bit and even some mom & pop motels offer free internet these days. As a matter of fact, after a few minutes of internet searching, I CAN'T FIND another St John hotel that charges for internet access. I just found out I'm booked into the Hilton again next week. After checking their website, they still charge for access unless you are in an "executive" room. It's a petty ripoff in my opinion. If I were paying I'd go elsewhere. There's lots of choice nearby!

Posted by on Jun 13, 2008

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5 out of 5

Posted by on Sep 1, 2019

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5 out of 5

Posted by on Jun 22, 2019

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5 out of 5

Posted by on May 30, 2019

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Property Features

Hilton Saint John offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 17286 square feet (1556 square meters) and includes a conference center. The luxury Hilton Saint John also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Saint John hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 2 buildings
  • 17286 sq ft of conference space
  • 1556 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Saint John, NB (YSJ) (24.6 km / 15.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Saint John hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

York Bistro Pub - This pub serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 75 lbs
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Pets allowed (no fees)
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 17 per person (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Saint John
  • Hilton Saint John
  • Saint John Hilton
  • Hilton Saint John Hotel
  • Hilton Saint John Hotel Saint John
  • Hilton Saint John New Brunswick
  • Hilton Saint John Hotel
  • Hilton Saint John Saint John
  • Hilton Saint John Hotel Saint John

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from Canada Select.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.