4/10 Poor
Adam S., Lancaster, PA
Mar 10, 2024
Nice property and location but a number of issues.
The property was spacious and kitchen was well stocked. Great location for getting to the cottonwood canyons.
Unfortunately there were a number of issues during our stay that were quite frustrating. The first is that the ceiling has poor sound insulation so the footsteps of guests in unit above us were quite loud and woke all light sleepers in our group up with their early wake up time.
The hot tub was also quite gross. It had a layer of brown spots around the water line and was a quite off green color.
The dishwasher was broken, it didn’t have the piece to hold the detergent so the items would not come out clean.
The toilet in the master bedroom had an issue and doesn’t flush properly so it took multiple flushes to work and had a sewage line smell after flushing.
Shower in the second bathroom had terrible water pressure so everyone ended up using the master shower.
Pool cues were all broken so no ability to use that table.
And lastly the maid showed up an hour before checkout time which caused a good deal of confusion and rushing.
One or two of these issues and it wouldn’t have been a big deal but all together it caused an unsatisfactory visit.
Adam S.
Stayed 7 nights in Mar 2024