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citizenM Seattle Pioneer Square

0-star property
60 Yesler Way, Seattle, WA 1-855-201-7819
4.4 out of 5
Excellent!
See all 20 travelocity Reviews

"The staff and cleanliness were top notch. Two things that made this a less than enjoyable experience: 1) the bed is more of a bunk leaving me to c ... " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

4-star hotel near Pike Place Market

Central Seattle getaway

Within a 10-minute walk of this Downtown Seattle hotel, you'll find Seattle Waterfront and Lumen Field. Also, Pike Place Market is within half a mile (1 km) and Space Needle is within 2 miles (3 km).

Restaurant, coffee shop

This hotel features a restaurant, a coffee shop, and free WiFi in public areas. A communal living room, express check-in, and luggage storage are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Oct 1 - Oct 2

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM Seattle Pioneer Square ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM Seattle Pioneer Square

Everyone (9) Couples (6) Family (4)
3 out of 5
The staff and cleanliness were top notch. Two things that made this a less than enjoyable experience: 1) the bed is more of a bunk leaving me to crawl into bed and trapped against the window. To get out I had to crawl over top of my husband. It’s a very compact room with little space to move around 2) parking. I called and was given website for offsite parking The closest I could get was 1/2 mile away as the only 24-hour garage available which I needed due to an early flight. Walking the street at 4:00 am and then the struggle to get into the garage that time of day left us very frustrated. PRO TIP: I learned at checkout that the hotel can get you into the Butler Garage next door for off hours. I wish I’d been told that when I called the day before Would I go back? Prob not cuz the bed was odd and pillows were uncomfortable.

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 28, 2023 by Melissa

Hi Penny, Thank you for sharing your experience with us. We value all feedback, both positive and negative. This is how we grow. Your message regarding our staff and cleanliness goes a long way. We work towards a welcoming and clean environment for all. I understand how the layout of our rooms pose a challenge for a double occupancy stay and am sorry that you found this uncomfortable. It is essential for our guests to get a good night's sleep. We have missed the mark on this during your stay. All parking options can be found on our website. I apologize that you were not given the option of Butler Garage during your pre-arrival phone call to our citizenConnect team. Since this option requires a QR code, this is available on property. We thank you for giving us a try. Warm Regards,Melissa

5 out of 5
This place provided everything we needed. We really enjoyed our stay.

Posted by on Aug 7, 2023

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1 out of 5
My bed is wet. My blankets are wet. It’s 5 am

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 5, 2023 by Melissa

Hi Sara, Thank you for sharing your feedback and for reporting this overnight during your stay. We apologize for any confusion on this as we see the room occupied throughout the day and night without disruption or earlier record of this report. Did you get a chance to let us know upon check-in? We would have loved the opportunity to investigate this further and rectify this in the moment should the room have been placed for service under these conditions. Thank you again. Warmest Regards,Melissa

1 out of 5
Check in time was 2:00pm, they said they did not have a room at 3:30pm. Eventually we were given a room, but without a view, which we had paid for. No apology, no discount. This hotel is not worth the money.

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 5, 2023 by Melissa

Hi Alex, Thank you for your feedback. I am disappointed to hear that we did not deliver on our service as promised. Unfortunately, I cannot detect your reservation to investigate this further. Did you book an Elliot Bay room and were placed in a city/Yesler/courtyard room? What was the day of your check-in? We would love to make this right in the future. Should you book with us again, please reach out to us directly. I apologize again for not meeting your expectations. We can assure you this is not our intention. Hope to hear from you soon. Warm Regards,Melissa

4 out of 5
Pleasant surprise for our first trip to Seattle!

Posted by on Jul 13, 2023

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5 out of 5

Posted by on Jul 3, 2023

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5 out of 5
Very clean, view and friendly staff

Posted by , from Caldwell on Jun 2, 2023

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5 out of 5

Posted by on May 29, 2023

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5 out of 5

Posted by on May 1, 2023

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5 out of 5
Great location and remarkably comfortable given that the room's are quite small. Pioneer Square seems on the verge of making a comeback now that the Alaska Viaduct has finally been removed, but there's still a way to go. Dining options within an easy walk are very limited and the homeless population is a sad fact of life. Parking garages are nearby, but if you take the light rail in from Sea Tac, it wouldn't be factor. CitizenM is perfect for football, soccer and baseball fans since it's an easy walk to the stadiums.

Posted by , from LUTZ, FL on Apr 25, 2023

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About the citizenM Seattle Pioneer Square

Location 60 Yesler Way, Seattle, WA 98104

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. CitizenM Seattle Pioneer Square also features multilingual staff, coffee/tea in a common area, and express check-in. This 4-star Seattle hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: King Street Station (0.8 km / 0.5 mi)
  • Metro station: Pioneer Square Station (0.4 km / 0.2 mi)

Room Amenities

CitizenM Seattle Pioneer Square offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and hair dryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Security system
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 10
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.87 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citizenmseattle Pioneer Square
  • CitizenM Seattle Pioneer Square Hotel
  • CitizenM Seattle Pioneer Square Seattle
  • CitizenM Seattle Pioneer Square Hotel Seattle

You should know

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.