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"Breakfast was extremely disappointing. They were out of sausage and rolls and I had to wait a long time Eggs were awful. " More

By a verified traveler on Mon 06 Jan 2020

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Hotel Description

Enjoy the free WiFi at this Niles hotel

In Niles

Within 6 miles (10 km) of this hotel, you'll find University of Notre Dame and St. Mary's College. Clay Township Park and Lehman's Orchards are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 70 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Oct 28 - Oct 29

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Comm Mobil Access Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds (Extra Floor Space)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Niles, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Niles, an IHG Hotel

Everyone (7) Couples (1) Family (5)
4 out of 5
Nice property

Posted by on Aug 1, 2021

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Comment from Hotel Management

Sep 17, 2021 by NLEES

Thank you for staying with us. We look forward to seeing you again the next time you are in the area. Hotel Management

4 out of 5
Breakfast was extremely disappointing. They were out of sausage and rolls and I had to wait a long time Eggs were awful.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by NLEES

Thank you for taking the time to tell us about your experience with us. Let me start by apologizing that your breakfast experience did not meet expectations. We strive to make each guest stay an enjoyable stay Please know we value feedback such as yours and use it to continuously make changes to our brand and to train our staff. Sincerely, Hotel Management

4 out of 5
Nice hotel , but your listing says it has jet tubs , they do not have any rooms with a jet tub. You need to update your listing. Very disappointed .

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by NLEES

Thank you for staying with us. Sincerely, Hotel Management

2 out of 5
was sent to wrong hotel/the rest of the wedding party was in Benton harbor.

Posted by on Jul 30, 2019

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1 out of 5
The noise on the night we stayed was awful! My daughter had to get up early to take the ACT exam and needed rest. First the hotel allowed a tailgate type atmosphere at the front door... it was facing our window. I called to complain bacause of music, voices, language, at 12:15 and again at 1:30. It was really bad. We did not sleep until the noise settled at 2AM. The hotel Did not take care of its guests. :(

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by NLEES

Please let me start by apologizing, for your experience with us. I would like to thank you for taking the time to tell us about your experience with us. We strive to make each stay as pleasant and comfortable as possible for all of our guests.I hope you will give us a another chance the next time you are in the area. Sincerely, Hotel Management

3 out of 5
Walls are too thin you can hear the tv and the guy snoring in the next room

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 5, 2019 by Nlees

Thank you for taking the time to tell us about your experience with us. We apologize that you did not get a restful night sleep due to thin walls. We hope this experience will not detour you from visiting again,

2 out of 5

Location was fine, the rest--not so much

Pros: Indoor pool
Cons: New bed linens and pillows, waterproof the shower curtains, keep pool room warm, ensure employee is at the desk at all times.
Location: Close enough to shop, eat, golf, etc. Turning left out of the property is dangerous.
Duvet was dirty and thread-bare, pool room was freezing, pillows were clumpy, no big towels in pool area, room not sound-proof enough--could hear too much from rooms next door and above. Shower curtain was not waterproof--allowed water to leak onto floor. Personnel were not at the desk..had to ring the bell several times to get service.

Posted by , from Michigan on Mar 5, 2018

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Comment from Hotel Management

Mar 11, 2018 by Leondra

I am so sorry to hear you had multiple issues during your stay. If you would like to contact the hotel i would love to help with the issues you experienced.

5 out of 5

It was very clean and quiet

Bed was comfortable. I slept very well. And the staff is very friendly

Posted by on Apr 17, 2017

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Comment from Hotel Management

May 27, 2017 by Leondra

Thank you for the great feedback. We are glad you enjoyed your stay!

5 out of 5

thanksgiving

We enjoyed our stay very much, if we come back to visit family, this is where we will stay. Everything was was great.

Posted by , from Quincy, IL on Nov 26, 2016

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5 out of 5

Great, clean, and convenient !!!

The room was nice and clean,and it didn't smell like a hotel room !!!! The cleaning staff was top notch and friendly. the breakfast was great too. The only thing was the gps address is wrong on travelocity and it takes you the wrong way off the highway. One simple call and that was fixed and easy to get to . I would stay there again with out a doubt. 5 stars in my book . Great job Holliday Inn !!!

Posted by , from california on Aug 1, 2016

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About the Holiday Inn Express Hotel & Suites Niles, an IHG Hotel

Location 1000 Moore St, Niles, MI 49120

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites Niles, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. This Niles hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niles Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Niles, an IHG Hotel offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Niles
  • Holiday Inn Express Niles
  • Holiday Inn Express Hotel Suites Niles
  • Express & Suites Niles, An Ihg
  • Holiday Inn Express Hotel Suites Niles
  • Holiday Inn Express Hotel & Suites Niles, an IHG Hotel Hotel
  • Holiday Inn Express Hotel & Suites Niles, an IHG Hotel Niles

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.