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"The room was fine. I wish they had, had a non smoking room with 2 queen beds. I'm still washing the cigarette smell out of my clothes. That was the on ... " More

By a verified traveler on Wed 30 Sep 2009

Hotel Description

Hotel near Abraham Lincoln Presidential Library and Museum in Springfield

Near the airport

Within 3 miles (5 km) of this Springfield hotel, you'll find Abraham Lincoln Presidential Library and Museum and Lincoln Depot. Prairie Capitol Convention Center and St. John's Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 45 guestrooms offer WiFi and coffee/tea makers. Other amenities include hair dryers, ironing boards, and desks.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Jul 26 - Jul 27

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Clearlake Plaza ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Clearlake Plaza

Everyone (2) Couples (1)
4 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by daxa

Dear guest, Thank you for taking the time to give us a rating. Hope to see you when back in town again. Thanks again.

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by daxa

Dear Guest, Thank you for taking the time to give us rating from your recent stay with us. Hope to see you when back in town. Thanks again

5 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by daxa

Dear Guest, Thank you for taking the time to give a feedback from your recent stay with us. Happy to hear you had a great stay. Hope to see you when back in town again. Thanks again.

1 out of 5

I paid them to not stay there!

Dingy, disgusting, in a poor location! Best Western should be embarrassed of this establishment! It is located in a very poor neighborhood, and doesn't have a main enterance. The Friday night we were there, there were only 6 cars in the dimly lit parking lot. The girl at the front desk didn't speak adequate English and we had a difficult time getting her to understand us. After feeling like it wasn't the safest place to stay, we cancelled and went on to the Crowne Plaza that was in a much nicer location. Please take warning and do not stay here!

Posted by on Oct 22, 2009

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3 out of 5

Review of Bestwestern Springfield Weekend of Sept. 25

The room was fine. I wish they had, had a non smoking room with 2 queen beds. I'm still washing the cigarette smell out of my clothes. That was the only thing I really didnt like about our stay and if a non smoking room was not available the next time I visit I will go to another hotel regardless of the amount of money. The stale cigarette small was just too much to take and even after using air freshener it didn't help. The A/C was even blowing out stale cigarette air. It was quite disgusting and the room was very musty besides.

Posted by on Sep 30, 2009

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2 out of 5

Poor value

1-hard to find entrance road from hi-way. Not marked 2-air conditioner would not cool room 3-pool not equipted with towels, convenient restrooms or showers 4-continental breakfast area very small 5-price too high for what you get - more like a very economy motel

Posted by on Aug 10, 2008

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5 out of 5

Nice Hotel!!!!

My family was in town for a sporting event. This was a great hotel for the money and location. Very clean and friendly staff. Our son enjoyed the swimming pool. The only negative I would say is that the complimentary breakfast was just ok. I think it would have been better to pick up a box of donuts from the gas station. But hey, we're not there to eat. I would recommend.

Posted by on Jun 11, 2008

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About the Best Western Clearlake Plaza

Location 3440 E Clearlake Avenue, Springfield, IL 62702

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Clearlake Plaza offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. The business-friendly Best Western Clearlake Plaza also features express check-out and an elevator. Self parking is free. This Springfield hotel is smoke free.

  • 45 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Springfield, IL (SPI-Abraham Lincoln Capital) (10.7 km / 6.6 mi)
  • Train station: Springfield Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Clearlake Plaza offers 45 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Clearlake
  • Best Western Clearlake Plaza
  • Best Western Clearlake Plaza Hotel
  • Best Western Clearlake Plaza Hotel Springfield
  • Best Western Clearlake Plaza Springfield
  • Clearlake Plaza Springfield
  • Best Western Clearlake Plaza Hotel
  • Best Western Clearlake Plaza Springfield
  • Best Western Clearlake Plaza Hotel Springfield

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.