6/10 Okay
Arra
Business traveler, Traveled with family
Feb 16, 2024
I chose this property over other options because of the "exceptional" rating and the pictures -but once we arrived I could tell that the pictures were from a different time when the space was newer-things both in the main lobby and in our room were pretty tired looking. I had clorox wipes and gave everything a good scrubbing-there was something brown and crusty on the bedside drawer and the "dust ruffle/mattress cover" was pretty dirty-the chair in our space also had some tears as well. The space was quiet though and we felt safe enough with the parking lot situation. Breakfast offerings were pretty good. I received a "check in early" text a few days before our arrival and filled everything out but when we arrived the desk person said "yeah we don't use that system anymore" so it made me nervous that I had filled out information like our license plate number etc. So our stay was "fine enough" but I'm not sure I would give the "exceptional" rating that drew me to staying there in the first place.
Arra
Stayed 2 nights in Feb 2024