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4.1 out of 5

"We only have 2 things that we disn't really like. There is only one elevator on one end of the hotel. It makes things difficult if your room is on the ... " More

By a verified traveler on Mon 25 Jun 2018

Hotel Description

Springfield hotel in Springfield Lake Shore Improvement area

In Springfield

A stay at this Springfield Lake Shore Improvement hotel places you within 3 miles (5 km) of University of Illinois at Springfield and 6 miles (10 km) of Abraham Lincoln Presidential Library and Museum. Henson Robinson Zoo and Lincoln Depot are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 78 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and free bottled water.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Dec 12 - Dec 13

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Springfield, IL ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Springfield, IL

Everyone (13) Family (10)
4 out of 5
Checking in and out was no problem. Breakfast was ok. The eggs and potatoes were very dry. There was not a selection of meat to choose from. The rooms were spacious and you could not hear others in adjacent rooms. There was not bedskirts on the beds. So we could see the box springs. The vent in the shower looked as if it hadn't been cleaned in a while.The toilet looked as if something was stuck in the drain. I went down to take my nieces swimming but there was pink globs of something floating in the pool. I informed the front desk who immediately shut it down to treat. I was happy about that precaution but my nieces were upset they couldn't swim. I've stayed at this hotel in other states and was a little disappointed in the cleanliness of it.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by Joe Council

Thank you for taking the time to let us know about your recent stay. We are sad to hear that you experienced some ups and downs during your stay. We will gladly take the issues you pointed out and use them to work towards perfecting our hotel. We greatly appreciate your feedback!

5 out of 5
We enjoy staying at this hotel. Always clean and staff friendly. My husband really enjoys the cookies!

Posted by on Oct 25, 2019

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Comment from Hotel Management

Dec 2, 2019 by Joe Council

Thank you for taking the time to let us know about your most recent stay! We are so thrilled to hear that you had such a nice time at our hotel. We greatly appreciate you taking the time to provide us with your feedback!

4 out of 5
Easy to get to, even though my GPS tried to enter directly off Stevenson. The drive runs along side the Bob Evans restaurant. The staff were friendly and helpful, which is always great. My only real complaint is that there was only the one roll of toilet paper in the bathroom and it wasn't a full roll. Just an oversight, I'm sure. Breakfast was great and the lady on duty there was great.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Nov 27, 2019 by Joe Council

We greatly appreciate you taking the time to let us know about your recent stay. We are so gad to hear that you had such a nice time at our property and that our staff were so friendly. Thank you for taking the time to share your feedback with us!

4 out of 5
the front desk and breakfast staff were very cordial and pleasant.

Posted by on Sep 22, 2019

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1 out of 5
They would not give me a copy of my invoice. Reservation was for 4 days, could only stay for 2. They were still going to bill me for 4 days. But would not give me a copy. Said i had to go through the app i used to make the reservation asi was paying them and not the hotel.

Posted by on Sep 20, 2019

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5 out of 5
The front clerk, whose name I’ve forgotten, was cheerful, efficient, and helpful. We had a previous experience with a different motel, and the contrast was a delight. Clean floors and carpets make a huge first impression. Country Inn’s floors were good. My only negatives are an extremely loud mfg plant a block over which you have no control over, and the breakfast room. Tables and trash station were badly worn.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay! We are so glad to hear that you had such a nice stay!

5 out of 5
Great location and cleanliness. Breakfast was good too.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay! We're so please to see that you enjoyed your stay! We greatly appreciate your feedback!

3 out of 5
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Average, phone in room didn’t work, cabinet for refrigerator door was broken, need mor toiletries items

Posted by , from Peoria on Jul 14, 2019

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Comment from Hotel Management

Sep 10, 2019 by Joe Council

Thank you for taking the time to tell us about your stay. We are sorry to hear about the issues that you experienced during your stay. We do hope to have the chance to make a better second impression should you ever find yourself in Springfield in the future.

5 out of 5
The kids loved the pool. And the room wad very nice

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 25, 2019 by Joseph Council - General Manager

Dear Valued Guest Thank you for your review. I'm glad to see that your children loved the pool and that the room met your expectations. There is nothing better than making memories as a family. I'm glad that we were able to assist in that process. We look forward to welcoming you back when your travels bring you back to Springfield.

4 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by Joseph Council - General Manager

Dear Valued Guest -- Thank you for your 4 star review. I'm pleased that we met your expectations. We look forward to welcoming you back when your travels bring you back to Springfield and turning your 4 star review into 5 Stars.

About the Country Inn & Suites by Radisson, Springfield, IL

Location 3092 Stevenson Drive, Springfield, IL 62703

Property Features

Country Inn & Suites by Radisson, Springfield, IL offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 575 square feet (53 square meters). A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Country Inn & Suites by Radisson, Springfield, IL. Free self parking is available.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • 575 sq ft of conference space
  • 53 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Springfield, IL (SPI-Abraham Lincoln Capital) (17.4 km / 10.8 mi)
  • Train station: Springfield Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Springfield, IL offers 78 accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • UnionPay

Hotel Names

  • Country Carlson Springfield IL
  • Country Inn Carlson Springfield IL
  • Country Inn Radisson Springfield IL
  • Country Radisson Springfield IL
  • Country Inn Suites By Carlson Springfield IL
  • Radisson Springfield IL
  • Country Inn & Suites by Radisson, Springfield, IL Hotel
  • Country Inn & Suites by Radisson, Springfield, IL Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.