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"The Rating says it all! The room was outstanding and very clean. Will definitely stay again. The food was great with a large selection and types. The ... " More

By a verified traveler on Tue 11 Apr 2017

Hotel Description

4.5-star luxury hotel near Lindenwood University

City center retreat

Within 3 miles (5 km) of this St. Charles hotel, you'll find Lindenwood University and Family Arena. Katy Trail and Jaycee Park are also within 3 miles (5 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 7 restaurants.

Free WiFi, iPod docks

Offering conveniences like sitting areas and refrigerators, the 400 guestrooms also have free WiFi and iPod docks. Flat-screen TVs, room service, and premium bedding are also available.

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Oct 31 - Nov 1

Spa Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2 Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe 2 Queen Suite Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Suite Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ameristar Casino Resort and Spa (St. Charles) ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ameristar Casino Resort and Spa (St. Charles)

Everyone (6) Couples (2) Family (1)
2 out of 5
I didn’t appreciate the last minute “resort fee” I was charged while checking out. The clerk said it’s to cover the Internet and pool area. It’s not included in the rate. The nice thing is nobody stays there so there’s no waiting for anything. But for what little we received it wasn’t worth the price, or the rude desk clerks.

Posted by on Oct 20, 2019

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4 out of 5
I loved the big spacious bathroom. However the couch was a little dirty and smelled like smoke.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 13, 2019 by Ameristar St. Charles

Thank you for your recent visit to Ameristar St. Charles, and for sharing your experience. We appreciate your feedback and will share your comments with our team for review. Please come back to see us again soon!

3 out of 5
Our bathroom shower curtain had mold on it. If you need a handicap room don’t stay here by yourself because you will need assistance with a shower. Shower bench is installed at the back of tub and you can reach the water controls and the shower head hose to too short you have to bend over to wash you hair and rinse your back!!

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 26, 2019 by Ameristar St. Charles

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

3 out of 5
I didnt like the $50 added damage fee that gets refunded after departure. The cost of the room was already pricey for the condition of the suite. The furniture seemed outdated /overused. Needs polishing, upgraded or even refurbished

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by Ameristar St. Charles

Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you stay with us again soon.

5 out of 5
Great hotel and awesome rooms. Very pleased! I’ll definirly come again

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 5, 2019 by Ameristar St. Charles

Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

3 out of 5
TV in bedroom nor bathroom worked. Coffee maker made one cup of coffee and stopped working. Paid for these amenities, pretty frustrated. Tried twice to get someone to come fix TVs, one eventually got fixed at 9m the night before we were leaving. The bathroom one never got fixed. Housekeeping left vacuum, carts, etc in hallways entire time we were there (looks sloppy). No one was really that friendly. Pool is nice but has awful hours for anyone under the age of 21 to swim. (You’d think they would let teenagers in pool while parents went to gamble at a casino?) None of that was advertised. 9am - 6pm is only time for all swim and then there are restrictions on who can be in outside hot tub...be aware. Was our first experience with Ameristar and will probably be our last. Not impressive!

Posted by , from Missouri on Jun 22, 2018

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Comment from Hotel Management

Jun 22, 2018 by Ameristar Casino Resort & Spa

Thank you for taking the time to leave us a review. We are sorry to see you did not enjoy your experience. We appreciate your feedback and will share your comments with our team. Thank you again for being our guest.

3 out of 5

rooms need deep cleaned.

Pros: staff was pleasant
Cons: cleaning of rooms
floors were not vacuumed or mopped,cracked drinking glasses. visible layers of dust on curtains and lampshades. I have enjoyed cleaner rooms in an economy hotel.

Posted by on May 2, 2018

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Comment from Hotel Management

May 2, 2018 by Ameristar Casino Resort & Spa

Thank you for taking the time to share your experience with us. We are disappointed to see you did not have the five-star experience we hope to achieve. We appreciate your feedback and will pass your comments on to our leadership team. Thank you again for being our guest.

5 out of 5

5 STAR Rating

The Rating says it all! The room was outstanding and very clean. Will definitely stay again. The food was great with a large selection and types. The casino was very nice but, could benefit with a little more servers for drinks and or snacks. Overall simply OUTSTANDING.

Posted by , from Colorado on Apr 11, 2017

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Comment from Hotel Management

Apr 15, 2017 by Sophie Kobs Front Office Lead

Thank you for your review! We are very pleased you enjoyed your stay and hope to see you again soon!

5 out of 5

Wouldn't Stay Anywhere Else in St. Charles!

Pros: The finishes in the rooms look upscale and it's very clean.
Location: Main Street St. Charles is less than five minutes away which is a nice place to eat or drink.
This hotel is amazing- such a wonderful place to stay. Joseph at the front desk was very attentive and friendly while checking in and the staff overall was on top of things. I stayed here the the night of my wedding with my husband and they made sure to make the room look nice and make us feel special.

Posted by , from St. Louis on Oct 5, 2015

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Comment from Hotel Management

Dec 24, 2015 by Ameristar St. Charles

Hi Sarah - Thank you for taking the time to leave us a five-star review. Congratulations on your recent wedding! We're thrilled to hear that our team members made you feel special on your wedding night. We hope to welcome you back for many more celebrations in the future.

4 out of 5

Hotel restaurant manager and staff amazing

All I can say is manager Mark Genet and video technician Jacob Emge were the most accommodating individuals I have met and will give these two men where credit is due! It was my husbands and I 5 year wedding anniversary and they treated me as I was someone famous by helping me surprise my husband w a special video to be played while we were at dinner! Our room was phenoimimal and the food and service from our waitress was wonderful! Thanks Ameristar for our making our evening special!

Posted by , from Saint Chales, MO on Jul 2, 2015

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Comment from Hotel Management

Aug 5, 2015 by Ameristar St. Charles

Thank you for the review of your recent stay. We have passed on the kind words to Mark and Jacob! Thank you for choosing to spend you anniversary with us at Ameristar. We look forward to having you as a guest again soon.

About the Ameristar Casino Resort and Spa (St. Charles)

Location 1 Ameristar Blvd, St. Charles, MO 63301

Property Features

Ameristar Casino Resort and Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A casino, a nightclub, and a spa tub are also featured at the luxury Ameristar Casino Resort and Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star St. Charles hotel.

  • 400 guestrooms or units
  • 7 dining venues
  • 2 bars or lounges
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (13.6 km / 8.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Ameristar Casino Resort and Spa offers 400 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 1 PM and on weekends from 7 AM to 1 PM.

Bugattis Steak and Pasta - This steakhouse serves dinner only.

Amerisports Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Landmark Buffet - This buffet restaurant serves brunch, lunch, and dinner.

Falcon Diner - This diner serves breakfast, lunch, and dinner.

Pearls Oyster Bar - This restaurant serves dinner only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Spa Services

Ara has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 21
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameristar Casino
  • Ameristar Casino Resort
  • Ameristar Casino Resort St. Charles
  • Ameristar Casino St. Charles
  • Ameristar Resort
  • Casino Ameristar
  • Ameristar Casino St Charles
  • Ameristar Casino Resort and Spa Hotel St. Charles
  • Ameristar Casino Resort Spa
  • Ameristar Casino Resort and Spa St. Charles
  • Ameristar Casino Resort and Spa Hotel
  • Ameristar Casino St Charles
  • Ameristar Casino Resort and Spa Hotel
  • Ameristar Casino Resort and Spa St. Charles
  • Ameristar Casino Resort and Spa Hotel St. Charles

You should know

  • Pool access available from 9 AM to 6 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.