"It took way longer than told for our room to be ready, and eventually, we went up to ask and they gave us our room information for check in. The pool ... " More
In historical district
Within a 15-minute walk of the hotel, you'll find Paradise Playhouse and Hall of Waters and Cultural Museum. Excelsior Golf Course and Fence Stile Vineyards and Winery are also within 3 miles (5 km).
18-hole golf course
A golf course, a full-service spa, and 2 spa tubs are all featured at this romantic hotel. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
Free WiFi, comfy beds
Boasting comforts like memory foam beds and Egyptian cotton sheets, the 153 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include iPod docks, private yards, and room service.
Jan 6, 2020 by Jennifer
We're sorry your stay was not to your liking. We hope you will return and give us a chance to improve your experience.
The Elms Hotel & Spa offers its guests a full-service spa, a golf course, and 2 spa tubs. There's a restaurant on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. An outdoor pool, an indoor pool, and a 24-hour fitness center are also featured at the business-friendly The Elms Hotel & Spa. Free self parking and valet parking are available. This 3.5-star Excelsior Springs hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , RV, bus, truck parking
The Elms Hotel & Spa offers 153 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Memory foam beds feature Egyptian cotton sheets and down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
Eighty Eight Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).
Guests can play rounds at the 18-hole golf course. 2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Elms Spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.