"continent to downtown St. Charles historic area " More
You'll be within half a mile (1 km) of St Charles Convention Center and 2 miles (3 km) of Ameristar Casino St. Charles with a stay here. Missouri River and Historic Main Street are also within 2 miles (3 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.
May 28, 2023 by GM
Dear KIMBERLY,Thank you for staying with us and for taking the time to leave a review. I sincerely apologize that we fell short of exceptional. We would love the opportunity to serve you better in the future.Sincerely,Tim LewinGeneral Manager
Apr 16, 2023 by GM
Dear Shontae,I’m very sorry that we disappointed you with the temporary closing of our pool. I can absolutely understand your frustration. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. We value you as our guest and hope to have the opportunity to provide you with a stay that is exceptional in every way.Sincerely,Tim LewinGeneral Manager
Jan 25, 2023 by GM
Dear Sherry,We're happy to hear from you! It's great to know that you enjoyed your stay and that our location was ideal for your trip. Please plan to visit us again the next time you travel to the area.Best,Tim LewinGeneral Manager
Dec 13, 2022 by GM
Dear RICK,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best,Tim LewinGeneral Manager
Oct 31, 2022 by GM
Dear MICHAEL,Sincere thanks for taking the time to share your review. It’s encouraging to know that your visit was pleasant. Our goal is to provide comfort to all our guests who visit our hotel; your feedback allows us to monitor how we are doing. Thank you for acknowledging our staff. I’ll be certain to share your kind sentiments. Thank you again for your generous review. Best,Tim LewinGeneral Manager
Aug 9, 2022 by GM
Dear Travis, I was terribly sorry to hear we disappointed you while staying with us and that you did not find our associates to be helpful; please forgive us. I appreciate you sharing your experience as it allows us to monitor and improve future stays. I hope we get another chance to surpass your expectations on the next visit. Sincerely, Tim Lewin General Manager
Jul 6, 2022 by GM
Dear Megan, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our great rooms and breakfast were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. We look forward to welcoming you back in the future. Best, Tim Lewin General Manager
Mar 29, 2022 by GM
Dear Ashley, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned and that you were unable to enjoy the pool. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Tim Lewin General Manager
Mar 23, 2022 by GM
Dear JOHN, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Tim Lewin General Manager
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. A business center and limo/town car service are available. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.
Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Free self parking
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.