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4.3 out of 5

"The property is obviously used a lot. Our room was worn and not well kept. The toilet did not flush properly, and the shower had mold in it. The pa ... " More

By a verified traveler on Tue 09 May 2023

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Hotel Description

3-star hotel near KCI Expo Center

Close to airport

At this Kansas City hotel, you'll be within half a mile (1 km) of KCI Expo Center and 6 miles (10 km) of Tiffany Greens Golf Course. Zona Rosa Shopping Mall is within 9 miles (15 km) and Bartle Hall Convention Center is within 20 miles (32 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like a free shopping center shuttle.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Jun 6 - Jun 7

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Kansas City Airport ratings based on 49 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Kansas City Airport

Everyone (29) Couples (2) Family (13)
3 out of 5
The property is obviously used a lot. Our room was worn and not well kept. The toilet did not flush properly, and the shower had mold in it. The parking was terrible.

Posted by , from Honolulu on May 9, 2023

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Comment from Hotel Management

May 15, 2023 by Joseph Davis Guest Services Manager

I am so sorry to hear about all the issues you encountered during your stay. Please accept our apology and we hope we get another chance to show you the service I know we are capable of.

5 out of 5
Coffee service in room looked 2nd hand. Top of one of the cups was cracked.

Posted by on May 9, 2023

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Comment from Hotel Management

May 15, 2023 by Joseph Davis Guest Services Manager

I am sorry to hear about the issues you had with your room. I hope we get another chance to service you in the future.

5 out of 5

Posted by on May 6, 2023

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Comment from Hotel Management

May 26, 2023 by Carla

Thanks for the nice review.

5 out of 5

Posted by on May 2, 2023

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Comment from Hotel Management

May 22, 2023 by Brad

Traci,Thank you for your recent visit and 5 out of 5 ranking, we appreciate them both very much.

4 out of 5
Shuttle on time…..,

Posted by on Apr 29, 2023

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Comment from Hotel Management

Apr 30, 2023 by Joseph Davis Guest Services Manager

Thank you for your 4/5 review. We hope to see you again soon.

5 out of 5
The check in person was very friendly and recommended a restaurant that we used.

Posted by , from WEST PALM BEACH on Apr 23, 2023

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Comment from Hotel Management

Apr 25, 2023 by Carla

Thank you for the Great review.

2 out of 5

Posted by on Apr 20, 2023

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Comment from Hotel Management

May 15, 2023 by Brad

Thank you for your recent visit and ranking.

5 out of 5

Posted by , from OVERLAND PARK on Apr 12, 2023

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Comment from Hotel Management

May 2, 2023 by Brad

Marvin,Thank you for your recent visit and 5 out of 5 review. We hope to welcome you back again soon!

5 out of 5
Clean, staff was efficient and really nice - a little hard figuring out how to get to the entrance and the heat would not shut off Overall I would stay again

Posted by , from Naples on Mar 30, 2023

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Comment from Hotel Management

Mar 31, 2023 by Joe Guest Service Manager

Kathleen, Thank you so much for your 5/5 review! We are so happy that you enjoyed your stay with us! We look forward to hosting you again soon!

5 out of 5
Super fast friendly check in. Room’s nice. Nice restaurant on property!

Posted by , from Springfield on Mar 11, 2023

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Comment from Hotel Management

Mar 13, 2023 by Brad

Larry thank you for your recent visit and 5 out of 5 review. We appreciate it and hope to welcome you back soon!

About the Four Points by Sheraton Kansas City Airport

Location 11832 Nw Plaza Cir, Kansas City, MO 64153

Property Features

Four Points by Sheraton Kansas City Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A library, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Four Points by Sheraton Kansas City Airport. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are free. For a fee, parking is available. This 3-star Kansas City hotel is smoke free.

  • 200 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Kansas City Airport offers 200 accommodations with safes and complimentary bottled water. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM.

Boulevard Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Points by Sheraton Kansas City Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13–13 for adults, and USD 5–5 for children
  • Uncovered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Kansas City Airport
  • Four Points Sheraton Hotel Kansas City Airport
  • Four Points Sheraton Kansas City Airport
  • Sheraton Four Points Kansas City Airport
  • Sheraton Kansas City Airport
  • Four Points Sheraton Kansas City Airport Hotel
  • 4 Points Kansas City Airport
  • Four Points Kansas City Airport Hotel Kansas City
  • Kansas City Four Points
  • Four Points by Sheraton Kansas City Airport Hotel
  • Four Points by Sheraton Kansas City Airport Kansas City
  • Four Points by Sheraton Kansas City Airport Hotel Kansas City

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.