Travelocity Verified Review
"This hotel had a lot of potential but falls just short of being a great place. The room was fairly clean, but some areas of the property were just gross, specifically the railing on the stairs, elevator buttons and sticky floors outside of the elevator where you could see that a trash bag was drug across.
Also, this hotel WILL charge your card $50. Better to have that extra in your account that you will not be able to access until the cancellation goes through, could be several days.
My reservation was mixed up with another guest so I was charged their room fees, even though I had already plain in full online. I'm still waiting for a refund for that as well as for a canceled room reservation. Basically I was charged for 3 rooms and the room I got was not what I paid for.
I reserved a 2 full bed suite, thinking it would be enough for 5 of us since that's what travelocity app indicated, but I was given a 1 bed suite that sleeps 4 adults using the sofa sleeper.
Overall, the hotel was mediocre and my intrractions with travelocity customer service is horrible. I am less than pleased. "
A verified traveler from Indiana stayed at Comfort Suites University Area Notre Dame-South Bend