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4.0 out of 5

"We liked the location of the property at the beach and how close it was to the ferry. However, the unit we stayed in was very disappointing! It was n ... " More

By a verified traveler on Thu 11 May 2023

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Hotel Description

4-star beachfront apartment near Sapphire Beach

On the beach

Within a 5-minute walk of this St. Thomas apartment, you'll find Sapphire Beach and Cabes Point. Turquoise Beach and Smith Bay Beach are also within 2 miles (3 km).

Marina, outdoor pool

A marina, 2 restaurants, and an outdoor pool are all featured at this apartment. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. Relax with a drink at one of the 2 beach bars and enjoy free perks like free self parking and WiFi in public areas.

Jetted tubs, free WiFi

The 2 individually decorated apartments offer free WiFi and minibars. Jetted bathtubs are included, along with well-equipped kitchens with refrigerators and stovetops. Limited housekeeping is available.

Luxury Suite, 1 Bedroom, 2 Bathrooms, Ocean View (Villa Nautilus)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, 1 Bedroom, 2 Bathrooms, Partial Ocean View (Casa Azul)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Beachfront Villas at Crystal Cove ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Beachfront Villas at Crystal Cove

Couples (2) Family (1)
3 out of 5
We liked the location of the property at the beach and how close it was to the ferry. However, the unit we stayed in was very disappointing! It was not clean at all The shower in the on-suite didn’t work and the toilet in the main house barely worked. There was thick layers of dust on every fixture and around the bathroom exhaust fans. The dish washer we didn’t use because it didn’t look to be in good condition and to top it all off….THE PLACE HAS ROACHES!!! The 4 and half days we were there, we killed 7 roaches and that was in addition to the dead ones that the previous tenants stomped but left on the floors. The bed linen and pillow cases were thin and dingy (needed to be replaced) Basically, the place was tidied up and not cleaned. They also need to regularly spray every corner with pesticides. Regardless of what you may hear, it’s not an Island thing! We’ve stayed at other Islands 3 different times and this is the only time we’ve had to deal with roaches. We definitely would look elsewhere if we decide to visit again.

Posted by on May 11, 2023

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Comment from Hotel Management

May 11, 2023 by SJ

Joseph, if there is an issue, pls reach out. We are and were available to you 18hrs a day. With cleaning staff on property daily. I know most of the issues you reference are over exaggerated, I stayed in the unit myself (the owner) prior to your arrival and had no shower or toilet issues. As for the Roaches. Yes, it IS a tropical island, so bear that in mind and we also share walls, piping, and ducting with 54 other units. We try and keep our unit immaculate and Pest control comes once a month to spray. I just cannot control what others do 2, 4, or many doors down unfortunately. Regardless, we hope you enjoyed your stay on St Thomas and enjoyed the beautiful beaches!

5 out of 5
Great view., everyone was nice and professional. You are close to redhook and ferry. The room was good, slightly worn but nice. I recommend enhance cleaning in between guests. It wasn't dirty but we found water bottles, paperwork, etc.. of former guests. I recommend staying there

Posted by on Jan 9, 2023

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Comment from Hotel Management

Jan 15, 2023 by SJ

Thanks for staying with us!

4 out of 5
The property we stayed in was in great shape. Very nice accomodations. Our family had a great time.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by SJ

Thanks for staying with us!

About the Beachfront Villas at Crystal Cove

Location 6345 Smith Bay Road, St. Thomas, 802

Property Features

Beachfront Villas at Crystal Cove offers its guests a marina, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Beachfront Villas at Crystal Cove. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star St. Thomas apartment.

  • 2 guestrooms or units
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Self-service laundry
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Beachfront Villas at Crystal Cove offers 2 accommodations with washers/dryers and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Jetted tub
  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Travel crib

Food & Drink

Beachfront Villas at Crystal Cove has 2 restaurants on site.

Nearby Activities

An outdoor tennis court and a marina are featured at the apartment. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 24

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. Guests are recommended to download the property's Lodgify Guest mobile app before check-in.

Beachfront Villas at Crystal Cove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival. Guests are recommended to download the property's Lodgify Guest mobile app before check-in.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Beachfront Villas at Crystal Cove

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Apple Pay, PayPal, and Cash App

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, mobile payments, Apple Pay, PayPal, and Cash App. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Apple Pay
  • Credit card pre-authorization
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No front desk
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Host will greet you
  • Property mobile app recommended for guests
  • PayPal
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • Property mobile app name Lodgify Guest
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Cash App
  • Service animals not allowed
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 750.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one way)
  • Late check-in fee: USD 50 for check-in between 6:00 PM and 11:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachfront Villas Crystal Cove Apartment St. Thomas
  • Beachfront Villas Crystal Cove Apartment
  • Beachfront Villas Crystal Cove St. Thomas
  • Beachfront Villas Crystal Cove
  • front Villas Crystal Cove
  • Beachfront At Crystal Cove
  • Beachfront Villas at Crystal Cove Apartment
  • Beachfront Villas at Crystal Cove St. Thomas
  • Beachfront Villas at Crystal Cove Apartment St. Thomas

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.