Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
View from property
Reviews
9.0

Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal13 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)31 min drive

Room options

Suite, 2 Bedrooms

  • 764 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

  • 247 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the neighborhood

Victoria

Heart of Victoria.Within a 10-minute walk of this Downtown Victoria hotel, you'll find Royal BC Museum and Victoria Harbour. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk
  • Victoria Cruise Ship Terminal - 4 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • Willowstream Spa at the Empress - 5 min walk
  • Browns Socialhouse - 1 min walk
  • Q Restaurant at the Empress - 5 min walk
  • Sticky Wicket Pub & Restaurant - 3 min walk
  • The Old Spaghetti Factory - 4 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available. A complete renovation of Chateau Victoria Hotel and Suites was completed in 2016.

This Victoria hotel is smoke free.

  • 177 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 177 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3–30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

How close is Chateau Victoria Hotel and Suites to the airport?

Chateau Victoria Hotel and Suites is 0.3 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on May 21, 2024 start from $165.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Victoria Hotel and Suites have an airport shuttle?

Airport shuttle services are not available at Chateau Victoria Hotel and Suites.

Does Chateau Victoria Hotel and Suites offer free breakfast?

Free breakfast isn’t provided at Chateau Victoria Hotel and Suites, but cooked-to-order breakfast is offered for a fee of between CAD 3 and 30 per person.

Is there a casino at Chateau Victoria Hotel and Suites?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Chateau Victoria Hotel and Suites?

Free parking is not available at this hotel. Self parking is available for CAD 20.00 per night.

Does Chateau Victoria Hotel and Suites have a pool?

Chateau Victoria Hotel and Suites features an indoor pool.

Does Chateau Victoria Hotel and Suites have a restaurant?

Chateau Victoria Hotel and Suites is home to Vista 18, which features happy hour, light fare, and brunch. The dining venue(s) are closed on Christmas Day.

Does Chateau Victoria Hotel and Suites have a spa?

There are no spa services available at this hotel.

How close is Chateau Victoria Hotel and Suites to downtown Victoria?

Chateau Victoria Hotel and Suites is 0.4 mi away from Victoria.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1089 out of 1654 reviews" "
Rating 8 - Good. 366 out of 1654 reviews" "
Rating 6 - Okay. 117 out of 1654 reviews" "
Rating 4 - Poor. 51 out of 1654 reviews" "
Rating 2 - Terrible. 31 out of 1654 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

minjung

Traveled with family
Liked: Amenities
I stayed with family as one night. When I got the room as traditional room type but view was block as the roof. I was very disappointed so asked to change. One level up was changed by Mr. Mike who was staff kindly. We were happy to stay .
Stayed 1 night in Feb 2024

8/10 Good

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. The room was clean. Unfortunately we could hear our neighbour moving hangers in their closet, talking and slamming their door just after 7 AM so some soundproofing would help. The layout of the parkade and lanes made backing up and getting out to be a tricky task when the lot was full. I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very enjoyable trip. This is why we havw stayed multiple times
Stayed 3 nights in Feb 2024

6/10 Okay

Lareina

Stayed 2 nights in Feb 2024

6/10 Okay

Tracy

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My wife and I decided to go for a last-minute off season 2 night staycation. We were put in a standard room on the third floor with a view over the roof and rear parking lot. We did mention we were staying two nights and have been regulars at the Chateau Vic for many many years. We requested an upper floor room but were told it was unavailable unless we were willing to pay for an upgrade. Clive’s, their amazing cocktail bar and a favourite destination of ours, was closed for renovations. We didn’t know this at the time of booking. Room itself was clean as were the pool and hot tub areas. Bedding was a bit too “polyestery” for our taste and the housecoats were a bit old and tragic. Front desk staff not super friendly or service oriented. Next visit to Victoria we will be trying out a new hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
No complaints. Staff are friendly, good parking ($20 per night) good gym, pool and HT. Nice Breakfast on 18th floor.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dr Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024