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Best Western Williamsburg Historic District

2.5-star property
351 York Street, Williamsburg, VA 1-855-201-7819

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3.8 out of 5
Good!
See all 12 Travelocity Reviews

"Pillows smelled like it wasn’t changed. Other than that everything was okay. " More

By a verified traveler on Tue 20 Oct 2020

Points Of Interest

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Hotel Description

Hotel near Colonial Williamsburg in Williamsburg

Heart of Williamsburg

Stay at this Williamsburg hotel and you'll be within half a mile (1 km) of Colonial Williamsburg and 2 miles (3 km) of Governor's Palace. DeWitt Wallace Decorative Arts Museum and Colonial Williamsburg Visitor Center are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, LED TVs

The 140 guestrooms have LED TVs with cable channels and offer free WiFi and coffee/tea makers. Free newspapers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Williamsburg Historic District ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Williamsburg Historic District

Everyone (5) Couples (2) Family (5)
3 out of 5
Pillows smelled like it wasn’t changed. Other than that everything was okay.

Posted by , from New York on Oct 20, 2020

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Comment from Hotel Management

Nov 27, 2020 by James

Thank you for staying with us.

4 out of 5
Excellent Service. The staff was friendly and very helpful. When I first arrived, I was put in an occupied room by accident. Staff fixed it right away. The correct room I was put in had a strange smell. It was very clean and neat, but had a stale smell that the first room did not have. That is only complaint, but did not make a big deal since we were only staying one night. Other than the smell, my experience was very enjoyable.

Posted by on Sep 9, 2020

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3 out of 5
Key was given to an occupied room...very embarrrssing!.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Neal

I am very sorry and have questioned and coached the person responsible. They will not rush and be careless again - THANKS!

3 out of 5
It was further from town than I imagined. Available coffee in lobby was terrible.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Neal

WE are only 2 blocks from the Colonial Section but we are about 5 miles from the commercial section. - Sorry

4 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 21, 2019 by Neal

Thanks

5 out of 5
We liked everything and everyone was so helpful. The stay was very convenient to going to Busch Garden, Va.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Neal

THANKS!!! I will share with staff the have exceeded your expectations. We are only 2 miles from the park at Busch Gardens and even closer to Water Country USA. to.

4 out of 5
not enough elevator access for the price of the room...no continental breakfast as in all other best westerns I stayed in

Posted by , from virginia on Jul 6, 2019

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Comment from Hotel Management

Jul 22, 2019 by Neal

Sorry for elevator access. It was a busy weekend. Our breakfast is a full hot breakfast. Thanks

3 out of 5
The staff was pleasant. Went to room and did not have a refrigerator or microwave. Did not know that i had to request one until i checked out.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 29, 2019 by Kristina

I am truly sorry we were not able to provide you with the quality and service you expect and deserve from Best Western hotels. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. Please reach out to me directly at the hotel, so that I may make this right for you

5 out of 5
Found a small bug in my room on the wall and was able to kill it.. j loved the fact the pool was open even tho it was cold outside..

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 26, 2019 by Kristina

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We always strive to ensure our guests have a superb experience and I am sad to know that yours was "just ok". I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Overall this hotel was a decent place to stay. It was an easy walk to the historic parts of Colonial Williamsburg. I loved being able to walk back and forth, and not worry about moving the car and finding a lot to park in. The hotel itself was nice inside. The only problem we had was the elevator was out of order all weekend, so we were constantly walking up 4 flights of stairs. The room was just ok. When you walk into it, it looks like it has recently been redone and it looks really pretty. Then you walk into the bathroom and that’s clearly where they stopped- both renovating and cleaning. It disgusts me to find the shower and toilet obviously dirty from the previous guest, aside from the tile that’s chipping off and discolored. I would still probably stay here again because of the location. I could overlook the out of date bathroom if it were at least clean...

Posted by , from Baltimore, MD on May 7, 2018

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Comment from Hotel Management

May 18, 2018 by Kristina

I'm glad that you enjoyed your stay in Williamsburg. I do apologize for our elevator being out of order during your stay we are in the process of getting fixed. Could you let us know which room that you stayed in so that we can address this with our Housekeeping staff. We look forward to seeing you again.

About the Best Western Williamsburg Historic District

Location 351 York Street, Williamsburg, VA 23185

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Williamsburg Historic District offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Best Western Williamsburg Historic District also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Best Western Williamsburg Historic District was completed in June 2017. This Williamsburg hotel is smoke free.

  • 140 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Williamsburg Transportation Center (2.4 km / 1.5 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Williamsburg Historic District offers 140 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Bourbon Street - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per pet, per day
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A 5.0 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.00 per person (approximately)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Williamsburg Historic District Hotel
  • Best Western Historic District Hotel
  • Best Western Historic District
  • Clarion Historic District
  • Williamsburg Historic District
  • Best Western Williamsburg Historic District Hotel
  • Best Western Williamsburg Historic District Williamsburg
  • Best Western Williamsburg Historic District Hotel Williamsburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.